User's Manual

2. Why can’t I connect the router even if the cable is plugged in LAN port and the LED is light?

A: First, please check Status LED. If the device is normal, the LED will blink once per second.

If not, please check the blinking Status LED as shown:

Status LED stays constantly on or off:

The system is frozen. Suggest powering off and on the router. If this symptom continues to occur,

please reset to default settings or upgrade to the latest firmware and try again.

Status LED flashes irregularly: There is an error in the system. Please reset to default settings

and reboot the router.

3. How to reset to factory default?

A: You can Restore the device with RESET button (You can find it on the back of the device).

Please make sure the router is power on and ready to use. Use a sharp objects like paper clip to

press the reset button, keep the buttons pressed until 8 seconds, and then remove your clip. If the

Status LED flashes about 5 times, the RESTORE process is completed.

4. Why can I not connect to the Internet even though the cables are plugged in WAN port and

LAN port and the LEDs are blink? In addition, the Status LED is also normal and I can

configure the web management?

A: Make sure that the network cable from DSL or Cable modem is plugged in WAN port of Router

and that the network cable from LAN port of router is plugged in Ethernet adapter. Then, please

check which WAN type you use. If you are not sure, please call the ISP. Then please go to this

page to input the information given to you by your ISP.