Technical data

6.3 Operator Call FIP
Table 6–3 (Cont.) Operator Call Messages
Number
Message Description and Action
PT LOAD A4
PT LOAD B5
PT LOAD LETTER
PT LOAD LEGAL
PT LOAD EXEC
LOAD PAPERnn
This message is displayed when the host system sends a
command to change the size of the paper in the tray. The
tray may or may not be empty. The printer goes off line
waiting for the paper tray sensor to detect paper. After you
load the paper, the printer goes on line and starts to print.
nn is a user defined number in the range of 80–99 that is
transmitted from the host system.
Troubleshooting: Use the following procedure to isolate
the malfunction and fix the printer:
1. Inspect the operation of the tray paper sensor linkage.
It should move freely and not bind or stick.
2. Check the following for damage, misconnection, or
misseating:
• 9-pin J209 connector on the DC control board
• Cables running between J209 and the front door
3. Swap the following to isolate the failing component:
• Front door unit
• DC control board
(continued on next page)
6–10 Control Panel Messages FIPs