Technical data

6.5 Service FIP
6.5 Service FIP
A service message is displayed to indicate a hardware malfunction. When it
occurs, the printer is disabled. To clear the service error, the printer must be
powered off, then on.
Table 6–5 lists all service error messages, explains the message, and provides
troubleshooting information if the message faults.
Table 6–5 Service Messages
Number
Message Description and Action
50 SERVICE This message indicates a malfunctioning fixing unit temperature.
Section 1.10 describes each failure condition.
Troubleshooting: Use the following procedure to correct the fixing
unit temperature problem:
1. If the error occurs at power up, the malfunction might be corrected,
but you may not have allowed a full 3 minutes of power-off time for
the error to clear.
2. Inspect the connection of the 2-pin connector to J101 of the LVPSA.
Section 10.8 shows the location of J101.
3. Inspect the 10-pin plug connecting to J209 on the DC control board.
4. Inspect or swap the fixing unit. Make sure the fixing unit
connectors are undamaged and the pins align correctly with the
sockets. If you find any damage, replace the fixing unit.
5. Swap the LVPSA assembly.
6. Swap the DC control board.
7. Swap the front door assembly.
(continued on next page)
Control Panel Messages FIPs 6–17