Technical data

Table 6–5 (Cont.): Common Operating Problems
Problem Possible Cause Corrective Action
MISCELLANEOUS
A paper jam occurred. There is an obstruction
in the paper path.
See Section 6.7 for instructions on
clearing paper jams.
Print lines overlap. The vertical pitch
setting is incorrect.
Correct the vertical pitch setting
in your application program.
The print is skewed. The print medium is not
the recommended type.
See Chapter 5 for print media
specifications.
Paper is not loaded
in the paper tray
properly.
Reload paper in the paper tray
(Section 2.4).
Printed pages have
garbled characters.
Incorrect printer features
were selected.
Check to see that the baud rate
and data bits/parity format
match the host computer settings
(Section 4.5.6).
Envelopes are fogged
lightly with toner.
The print density setting
is too light.
Increase the print density setting
(Section 2.8).
Troubleshooting 6–11