DIGITAL Server 3220/3220R Series System Reference Part Number: ER-B4BWW-UA.
June 1998 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document. The software, if any, described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
Regulatory Compliance Statements The following statements of compliance are required by the respective governmental regulatory agencies. DIGITAL Server 3220R (Rackmount Model) FCC Notice — U.S.A. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
DIGITAL Server 3220 (Pedestal Model) FCC Notice — U.S.A. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
DIGITAL Server 3220/3220R Ergonomics — Germany This equipment meets or exceeds the ergonomic requirements of ZH1/618, TÜV, Rheinland, Germany. Safety Requirements This equipment meets or exceeds safety requirements in the U.S. (UL 1950), Canada (CSA C22.2 No. 950), and Europe (IEC 950 and TÜV EN60950/A3: 1995). The product is certified to bear the GS-Mark (Geprüfte Sicherheit) and CB certification.
Contents Preface Introduction ..................................................................................................... Audience ......................................................................................................... Support Information......................................................................................... Organization.................................................................................................... Conventions ...............................
Contents Assigning IRQs ............................................................................................... Advanced ................................................................................................. Setting Up Security................................................................................... Changing the Boot Sequence ................................................................... Speeding up the Boot Process..........................................................
Contents 4 Server Management Introduction ..................................................................................................... Managing Your Server..................................................................................... Obtaining Information about Your Server ......................................................... Obtaining Information Using the BIOS Setup Utility ................................... Obtaining Information Using Server Management Software......................
Contents 7 SCSI Device Configurations Introduction ..................................................................................................... Storage Configuration Guidelines .................................................................... SCSI Configuration Guidelines......................................................................... Tape Drive Configuration Guidelines................................................................ Hot Swap Drive Configuration Guidelines..............
Contents 10 Installing Expansion Boards Introduction ..................................................................................................... ISA Expansion Board Configuration Guidelines................................................ PCI Expansion Board Configuration Guidelines................................................ Configuring PCI Expansion Boards Using the BIOS Setup Utility...................... Boot Devices .........................................................................
Contents 13 Troubleshooting Introduction ..................................................................................................... Initial Troubleshooting...................................................................................... When to Use the Diagnostics........................................................................... Running the Diagnostics ........................................................................... Running Quick Tests or Groups of Tests.................
Contents Main Logic Board Switch Settings.................................................................... Processor Module Switch Settings................................................................... Server Fault Status................................................................................... POST Messages ............................................................................................. POST/Boot Codes ..........................................................................
Contents D Caring For Your Server Introduction ..................................................................................................... Cleaning the Server......................................................................................... Cleaning the Screen ........................................................................................ Cleaning the Mouse......................................................................................... Moving the Server ..................
Contents Figures Typical DIGITAL Server 3220 (Top) and 3220R (Bottom) ................................................. 2-1. Typical BIOS Setup Utility Screen.............................................................................. 3-1. Front-Access Security Door and Front Bezel Lock .................................................... 3-2. Removing the DIGITAL Server 3220 Side Panel....................................................... 3-3. Installing the DIGITAL Server 3220 Side Panel .............
Contents 9-1. Removing the Diskette Drive...................................................................................... 9-2. Installing a Half-Height 5¼-Inch Device Into the Front Access Drive Bay.................. 9-3. Installing a Full-Height 5¼-Inch Device Into the Front Access Drive Bay................... 9-4. Removing the Hot Swap Drive Bay Cage Cover........................................................ 9-5. Removing the Hot Swap Drive and Drive Tray ........................................
Preface Introduction P This System Reference describes how to operate, upgrade, configure, and troubleshoot your DIGITAL Server 3220/3220R. This System Reference will also help to familiarize you with all aspects of the server and provide a reference tool for questions you might have in the future. If you are initially setting up your server, refer to the DIGITAL Server 3220/3220R Series Installation Guide.
Preface Support Information A variety of support information is available to help you set up, configure, and operate your DIGITAL Server. This information comes in the form of README information, on-line help, electronic books, or as printed material. If you want to… Refer to the… Set up your server Installation Guide to unpack, install internal components, connect external devices and power, and access the ServerWORKS Quick Launch program.
Preface Organization This System Reference contains the following: • Chapter 1: Introduction — Provides information about your server, such as features, server software and documentation, diagnostic software, server utilities, and technical support. • Chapter 2: Server Software and Utilities — Describes the server software and utilities that are supplied with your server.
Preface xiv • Chapter 11: Connecting SCSI and RAID Devices — Describes how to connect SCSI devices to the onboard SCSI controllers and to supported RAID adapters. • Chapter 12: Server Security Features — Describes the various security features that are available to prevent server or data theft. • Chapter 13: Troubleshooting — Describes initial and advanced troubleshooting solutions. • Appendix A: Technical Specifications — Lists server operating specifications.
Preface Conventions Convention Example Description Installation Guide Italics are typically used for titles, comments, and references to other sections of this document or other documents. C:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message. SCU.BAT Monospaced text can also indicate a command that you need to enter to run an application or utility. [Enter] Square brackets surrounding text represents a keyboard key.
Preface Abbreviations Abbreviation Meaning ACPI Advanced configuration and power management interface APIC Advanced programmable interrupt controller ATAPI AT attachment packet interface BIOS Basic input/output system DIMM Dual in-line memory module DMA Direct memory access DRAM Dynamic random access memory ECC Error correction code ECP Extended capabilities port EDO Extended data out EPP Enhanced parallel port FDD Floppy disk drive FRU Field replaceable unit GB Gigabyte GUI
Preface Abbreviation Meaning IRQ Interrupt requests ISA Industry standard architecture KBC Keyboard controller LCD Liquid crystal display LPT Line printer (parallel port) LVD Low voltage differential MB Megabyte MMX Multimedia enhancement technology MS-DOS Microsoft disk operating system NIC Network interface card NOS Network operating system NVRAM Non-volatile random access memory OCP Operator control panel PCI Peripheral component interconnect POST Power-on self test RAID
Preface xviii Abbreviation Meaning SCU System configuration utility SDRAM Synchronous dynamic random access memory SEC Single edge contact SNMP Simple network management protocol SMI System management interrupt SVGA Super-video graphics array USB Universal serial bus VGA Video graphics array V-NET Video-network Windows NT Microsoft Windows NT operating system software XD-bus Utility bus for flashing BIOS and RTC ZIF Zero insertion force
Preface Special Notices Three kinds of special notices are used in this System Reference to emphasize specific information. WARNING: Indicates the presence of a hazard that can cause personal injury if the hazard is not avoided. CAUTION: Indicates the presence of a hazard that might cause damage to hardware or that might corrupt software. NOTES: Used to provide additional information.
Preface DEC01620 Typical DIGITAL Server 3220 (Top) and 3220R (Bottom) xx
1 Introduction 1 The DIGITAL Server 3220 and 3220R are high-performance, highly-scaleable departmental servers featuring the latest in modular processor and storage technology. The DIGITAL Server 3220 is a free-standing pedestal server, while the DIGITAL Server 3220R is a rack-mountable server. The DIGITAL Server 3220 includes a monitor, a 104-key keyboard, and a three-button mouse. The DIGITAL Server 3220R can be mounted into any Electronic Industries Association (EIA) standard 19-inch rack.
Introduction Flexible Memory Architecture Server memory can be upgraded from 64 MB to a maximum of 1 GB using 64 MB, 128 MB, or 256 MB registered SDRAM DIMMs. SDRAM DIMMs 168-pin registered SDRAM DIMMs, 10 or faster, with 100 MHz bus speed. Internal Sensors Monitors internal server temperatures, fan operation, and voltages for the main logic board and processor module.
Introduction External SCSI Port Your server can be cabled to a rear panel SCSI knockout to provide connection to an external storage box. Integrated Video and Network Controllers A Video-Network (V-Net) daughter card on the main logic board provides a video port for connecting to the S3 Trio64V2 video controller and one 10/100Base-T (10/100 Mb/s) Ethernet port (RJ45) for connecting to the DIGITAL Ethernet controller.
Introduction Server Software and Documentation The following software and documentation are supplied with your server: • ServerWORKS Manageability Suite contains ServerWORKS Quick Launch, DIGITAL ServerWORKS Manager, and licenses. − ServerWORKS Quick Launch consists of a bootable CD-ROM disc, a companion CD-ROM, and Getting Started guide. The Quick Launch program steps you through the initial server setup and operating system installation process.
Introduction Diagnostic Software Diagnostic software is shipped with every DIGITAL Server on the Quick Launch CDROM. This software contains an advanced set of diagnostic utilities for identifying and correcting problems with the server. The diagnostic software is used to verify proper hardware installation and isolate intermittent problems that are not detected by the Power-On Self Test (POST).
Introduction Server Utilities and Technical Support Current server utilities and technical support information is available on the Quick Launch CD-ROM discs and the Internet. For product information, use the address: http://www.windows.digital.com For technical support, use the address: http://www.windows.digital.com/support/support.asp For access directly to the software library for BIOS and driver updates, use the address: http://www.windows.digital/com/~ftp/00-index.
2 Server Software and Utilities Introduction 2 This chapter describes the utilities supplied with your server. Server utilities include: • ServerWORKS Quick Launch This software is used to install a network operating system onto the server. The CD-ROM also contains various device drivers and on-line documentation. • BIOS Setup Utility This utility allows you to configure your server after installing additional options and when changing your server’s factory-default settings.
Server Software and Utilities ServerWORKS Quick Launch ServerWORKS Quick Launch is used to install the server’s Network Operating System (NOS). In addition to providing quick and seamless NOS installation, Quick Launch also provides device drivers, documentation, and the ability to make diskettes of utilities such as diagnostics. For more information, refer to the Quick Launch Getting Started guide.
Server Software and Utilities Main Advanced Security Boot Exit Item Specific Help System Time: System Date: [13:11:10] [10/29/1997] Diskette A: [1.44 MB,3½"] >Primary Master [Auto] Video System: Monitor Type: >Cache and Shadow >Keyboard Features [EGA/VGA] [Color] System Memory: 640 KB Extended Memory: 80896 KB At Bus Space: [Disabled] Extended Memory Report: [Compatibility] DEC01706 Figure 2-1.
Server Software and Utilities Use the BIOS Setup utility to: • Set time and date • Change I/O port settings • Set security options • Change the boot sequence • Check system management parameters The remainder of this section explains how to run the BIOS Setup utility, maneuver through the options, and perform specific tasks. Accessing the BIOS Setup Utility To access the BIOS Setup utility: 1. Turn on your server and allow the Power-On Self Test (POST) to complete. 2.
Server Software and Utilities Helpful Hints When using the System Setup (F2) in the BIOS Setup utility: • Several keyboard keys are assigned to help you select menus and submenus, options, change option values, and display help information.
Server Software and Utilities • Choosing the “Exit” menu allows you to: − Select “Save Changes & Exit” to save all Setup values and exit Setup. − Select “Exit Without Saving Changes” to exit Setup without recording any changes. − Select “Get Default Values” to set all setup options to their factory default values. − Select “Load Previous Values” to restore all setup values from the last session. − Select “Save Changes” to save all setup selections without exiting Setup.
Server Software and Utilities Changing I/O Port Settings The following list shows the settings that can be made to the I/O ports via the Advanced section of the BIOS Setup utility. • PS/2 mouse • COM1 • COM2 • Parallel port • Parallel port mode • Floppy disk controller • Integrated PCI Ethernet • Integrated PCI SCSI • Integrated IDE controller For more information on changing I/O port settings, refer to Appendix C, “BIOS Setup Utility Features.” To change the I/O port settings: 1.
Server Software and Utilities Assigning IRQs The following information is important for managing server IRQ assignments. The default setting for PCI expansion boards is Auto Select, which automatically assigns IRQs to PCI expansion boards. If you have ISA expansion boards or you wish to manually control PCI IRQ assignments, you must do the following to assign IRQs to expansion slots. 1. Reboot the server and press when the DIGITAL logo screen appears. 2. Select Advanced at the top of the screen menu.
Server Software and Utilities Setting Up Security The following sections describe the security features available and how to use them. Setting Supervisor and User Passwords Your server has password protections that can be set to prevent unauthorized access to the BIOS Setup utility. If a supervisor password is set, the server prompts you to enter a password before accessing the BIOS Setup utility.
Server Software and Utilities Perform the following steps to set a supervisor password: 1. Reboot the server and enter Setup. 2. Highlight the “Security” menu. 3. Highlight “Set Supervisor Password” and press [Enter]. 4. Type in a seven (7) digit alpha-numeric supervisor password and then press [Enter]. 5. Retype your password as instructed and press [Enter]. (Notice that “Supervisor Password Is” field now indicates Enabled.) If desired, set a user password as follows: 1.
Server Software and Utilities Enabling Password On Boot When “Password On Boot” is enabled, a screen appears after POST. The screen asks you to enter your supervisor or user password to allow your server to finish the boot process. Perform the following steps to set “Password On Boot”: 1. Reboot the server and enter Setup. 2. Highlight the “Security” menu. 3. Highlight “Password On Boot.” 4. Press the [+] key. (Pressing the [+] key again reverses your action.) 5.
Server Software and Utilities Other Security Options These options can provide further security for your server under certain conditions: • If “Password On Boot” is enabled and “Diskette Access” is set to “Supervisor,” entering the supervisor password at boot allows access to a diskette. Entering the user password at boot, however, prevents the server from accessing a diskette. CAUTION: Consider your security needs carefully before using the Password on Boot option.
Server Software and Utilities Changing the Boot Sequence It is sometimes necessary to change your server’s boot sequence. Follow your network manual’s instructions to determine the correct boot sequence. To change the boot sequence, proceed as follows: 1. Reboot the server and enter the BIOS Setup utility. 2. Highlight the “Boot” menu. If the CD-ROM drive is listed as the first boot device in the BIOS, the server will boot from the CD-ROM drive.
Server Software and Utilities Speeding up the Boot Process There are four options for speeding up the boot process which, in essence, eliminate or replace displays or checks. To make these changes, proceed as follows: 1. Reboot the server and enter Setup. 2. Highlight the Boot menu. The following table lists and describes the items displayed. 3. Field Description Floppy check Verifies the diskette boot drive. Setup prompt Displays the Setup prompt message during the boot sequence.
Server Software and Utilities Checking System Management Parameters These screens allow you to see an overview of your server's system and environment parameters, and details of the system assets (environment, memory, POST system, processor module, main logic board, and PCI IRQ assignment). To manage the system: 1. Reboot the server and press when the DIGITAL logo screen appears. 2. The "Summary” menu appears. Use the [←] and [→] arrows to select the parameter you want to view or change. 3.
Server Software and Utilities For technical support, use the address: http://www.windows.digital.com/support/support.asp For access directly to the software library for BIOS and driver upgrades, use the address: http://www.windows.digital/com/~ftp/00-index.stm CAUTION: A crisis recovery diskette should be created before upgrading the server BIOS. Also, when upgrading the BIOS, you must remove any video expansion boards and enable the onboard VGA.
Server Software and Utilities SCSI Configuration Utility Your DIGITAL Server comes with an onboard, dual channel SYMBIOS 896 SCSI controller and a SCSI Configuration utility. This utility, located within the server BIOS, allows you to change SCSI controller settings without opening the server. Use the SCSI Configuration Utility to: • Check global factory default settings for each SCSI channel and devices connected to it. • Change factory default settings for individual SCSI devices.
Server Software and Utilities The Main menu fields are described in the table that follows. Menu Fields Allows you to… SYM port number Change adapter setup specifications and device selections. Change adapter status Activate or deactivate an onboard or external SCSI channel and all devices attached to it. The changes take place after a reboot. Adapter boot order Change the boot sequence of the adapters in the server.
Server Software and Utilities RAID Configuration Utility If a RAID adapter is installed in the server, the RAID configuration utility appears when you boot your server. If desired, you can skip this utility, or use this utility to configure your RAID array during initial setup. Refer to the RAID User’s Manual on the Quick Launch CD-ROM discs. Select the “User Documentation” button. Diagnostics Diagnostic software is shipped with every DIGITAL Server on the Quick Launch CDROM discs.
Server Software and Utilities To create the diagnostic diskettes from the Quick Launch CD-ROM, perform the following: 1. Insert the Quick Launch CD-ROM into the drive and boot the server; or from a PC or workstation, use Windows File Manager or Explorer and run: :\QLAUNCH.EXE. 2. From the Quick Launch main menu, select Installations & Utilities. 3. Select the Utilities tab and then select the server model. 4. Insert a blank MS-DOS formatted diskette into drive A and select Diagnostics. 5.
3 Server Components Introduction 3 This chapter shows the location of your DIGITAL Server’s internal components and procedures for unlocking and removing the access panels. A procedure for installing a new Real-Time Clock (RTC) battery is also included. Disconnecting External Devices and Power Before removing any access panel, perform the following: 1. Shut down any applications that are currently running, then shut down the operating system. 2.
Server Components Unlocking the Server (Model 3220) 1. Unlock the server’s front bezel by depressing and rotating the key 90° clockwise. 2. Swing the bezel open. Keylock Function • Depress and rotate the key 45° for access to the control panel and upper drive bays. • Depress and rotate the key 90° for access to the side panel thumbscrews and hot swap drives. CAUTION: Keep your keys in a safe place. They are not easily duplicated or replaced.
Server Components Figure 3-1.
Server Components Removing and Installing the Side Panel (Model 3220) 1. Loosen the two thumbscrews that secure the side panel to the chassis. 2. Slide the side panel to the rear of the server and then pivot it down to remove it. DEC01627-2 Figure 3-2.
Server Components To install the side panel. 1. Pivot the side panel up and then slide it to the front of the server. 2. Secure the side panel to the chassis using the two thumbscrews. 3. Close and lock the server’s front bezel. DEC01627-3 Figure 3-3.
Server Components Removing the Server from the Rack (Model 3220R) You must remove the server from the rack prior to accessing internal components. To remove the server: 1. Remove the front bezel (see Figure 3-4). 2. Remove all cabling from the server. 3. Disconnect the cable management arm from the server (see Figure 3-5). DEC01457 Figure 3-4.
Server Components 4. Remove the two screws securing the server to the rack and then slide it out (see Figure 3-4). 5. Place the server on a flat surface. DEC01658 Figure 3-5.
Server Components Removing and Installing the Top Cover (Model 3220R) To remove the top cover, perform the following: 1. Remove the front bezel. 2. Remove the screw securing the top cover to the server’s chassis. 3. Carefully slide the top cover toward the rear of the chassis until the locking tabs are clear from their slots. 4. Carefully lift the top cover up and then forward until it clears the chassis.
Server Components DEC01627B Figure 3-6.
Server Components To install the top cover. 1. Carefully slide the top cover onto the server’s chassis making sure that all locking tabs fit into their slot openings. 2. Slide the top cover forward to secure the locking tabs into their slots. 3. Secure the top cover to the chassis using the previously removed screw. 4. Align the front bezel and then snap it into place.
Server Components DEC01627A Figure 3-7.
Server Components Front View Figure Legend Component A Power button B Power indicator C Disk drive activity indicator D 3½-inch diskette drive E IDE CD-ROM drive F Front access 5¼-inch half-height drive bays G(1) Fault status LED label (model 3220 only) H Removable media access door (model 3220 only) I Front bezel J Stabilizing feet (model 3220 only) K Hot swap drive LED status indicators L Three-way security lock (model 3220 only) M(2) Fault status LEDs N Reset button (1) Fo
Server Components E A N B M C F G H D L A K I I N J M K B C 4 3 2 1 D E F DEC01621-2 Figure 3-8.
Server Components Internal View 3-14 Figure Legend Component A Video/Ethernet daughter card B Hot swap drive bay cooling fan (model 3220 only) C Power supply D Removable media drive bays E Hot swap drive bay F Main logic board cooling fan G Speaker H Main logic board I Processor and memory module with retainer
Server Components Model 3220 Side View C D B E A F G A I I Model 3220R Top View H C H F D G E DEC01675-2 Figure 3-9.
Server Components Rear View 3-16 Figure Legend Component A One dedicated ISA expansion slot B One shared ISA/PCI expansion slot C Five dedicated PCI expansion slots D USB ports E Serial ports F Keyboard and mouse ports G Video port H 10/100Base-T connector (RJ45) I SCSI knockouts J ac power input plug K Voltage selection switch L Parallel port M Security hold-down bar (model 3220 only) N Cable management arm attachment holes (model 3220R only)
Server Components L I K N J H G F E D C B A J K I H G F L E D C I B A M DEC01623-2 Figure 3-10.
Server Components Main Logic Board Connectors (1) 3-18 Figure Legend Connector A Dedicated ISA expansion slot (slot 2) B Shared PCI/ISA expansion slots (PCI slot 6; ISA slot 1) C PCI expansion slots (slots 1-5) D USB ports E Two serial ports and one parallel port F Mouse and keyboard ports G Video/Ethernet daughter card connector H OCP Connector (for model 3220R) I Fan 2 connector (for model 3220 hot swap drive bay) J Power supply connectors K Diskette drive connector L IDE conn
Server Components G H J I K L F M N E D O 1 P 2 C 3 4 Q 5 R 6 B A S 1 2 DEC01624-2 Figure 3-11.
Server Components Main Logic Board Components 3-20 Figure Legend Component A Real-time clock battery B SCSI controller C Switch block (SW1) D BIOS flash ROM
Server Components D B A 1 2 C 3 4 5 6 1 2 DEC01624-3 Figure 3-12.
Server Components Processor Module Components 3-22 Figure Legend Component/Connector A Processor 1 B Processor 2 slot or terminator card C Switch for processor clock speed settings D Four DIMM sockets
Server Components 1 2 D C B A DEC01638-3 Figure 3-13.
Server Components Video/Ethernet Daughter Card Connectors and Indicators Figure Legend Connector A Video graphics port B Network link indicator (green) C Network activity indicator (yellow) D 10/100Base-T connector (RJ45) D A B C DEC01625-2 Figure 3-14.
Server Components Tools Needed Prior to installing an option, have the following available: • A Phillips screwdriver • An antistatic wrist strap Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it. To prevent damage to circuit boards and/or components: • Before touching any circuit board or component, put on a properly-grounded, anti-static wrist strap.
Server Components Replacing the Real Time Clock (RTC) Battery Your server’s battery runs the server clock and retains any setup information when it is turned off. If your server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace your server’s RTC battery. Also, make sure you replace the battery with either a DIGITAL part number 12-41474-05, Toshiba (P/N CR2032), or equivalent 3 V dc Lithium battery.
Server Components 6. Lift the retaining clip slightly and push on the battery from the side to slide it out (see Figure 3-15). 1 2 3 4 5 6 1 2 DEC01624-4 Figure 3-15.
Server Components 7. Install the new battery/RTC (Figure 3-15). When installing the new battery, make sure the “+” side faces up. 8. For the DIGITAL Server 3220 only, replace the side panel and then close and lock the front bezel (see Figure 3-3). 9. For the DIGITAL Server 3220R only: a. Replace the top cover (see Figure 3-7). b. Slide the server into the rack and then secure it using the two previously removed screws (see Figure 3-4). c. Connect the cable management arm (see Figure 3-5). d.
4 Server Management Introduction 4 The DIGITAL Server 3220/3220R is configured with hardware that supports server 2 management, including an 8031 processor with multiple I C busses for server status reporting.
Server Management Obtaining Information about Your Server The DIGITAL Server provides the following system information for the main logic board and the processor module configured on your server: • Asset number User-definable field for tracking these components • Part number DIGITAL part number • Revision number Board assembly revision number • Serial number Serial number of the board assembly • Artwork number Revision of the printed circuit board The System ID is also located on the ma
Server Management The main logic board and processor module each contain memory where specific information and System ID information is stored. The main logic board also stores the server’s System Asset number (see Figure 4-1). Information is available for the server’s main logic board and processor module (such as part numbers, revisions, serial numbers, etc.). You can also assign Asset numbers to these components.
Server Management Obtaining Information Using the BIOS Setup Utility You can use the BIOS Setup utility to check the Serial number, Revision number, and Asset number for the main logic board and processor module configured in the server. For example, if you change the main logic board or processor module in your server, you must run the BIOS Setup utility to re-synchronize the System ID (server model number and serial number) in the main logic board or processor module’s memory.
Server Management DIGITAL ServerWORKS Manager allows the Network or Server Administrator to perform the following functions on your server: • Manage DIGITAL PC print, file, and application servers supported by DIGITAL Servers using a Windows-based graphical user interface (GUI) for point and click simplicity. • Display server component information that provides critical information such as processor and file system utilization and information about the network interface.
Server Management Displaying Server Status Using the Hardware There are two types of information displayed when your DIGITAL Server is operating: • Normal status messages • Error messages During normal operation, Power On Self Test (POST) and boot messages are displayed on the monitor. Some error messages are also displayed by the server fault status LEDs. These messages can also be seen by using the DIGITAL ServerWORKS Manager to monitor the server.
5 Processor Upgrades Introduction 5 Installing a second processor increases the capabilities of your DIGITAL Server 3220/3220R. This chapter describes the configuration guidelines that must be followed prior to upgrading your server as well as detailed procedures on removing and installing a processor module. Processor Configuration Guidelines To upgrade to a dual processor configuration you must purchase and install a processor upgrade kit.
Processor Upgrades • Use only DIGITAL-supplied processor modules and DIMMs. • Use an anti-static wrist strap when servicing any part of the server. Refer to Appendix A, “Technical Specifications” for specific POST messages. Please refer to the README file on the ServerWORKS Quick Launch CD-ROM discs to view the latest processor compatibility information. Also, contact your DIGITAL sales representative or reseller for future processor upgrades and BIOS revisions.
Processor Upgrades A A DEC01659-2 Figure 5-1.
Processor Upgrades Removing the Terminator Card To remove the terminator card from the processor module, grasp the terminator by each end and pull up (see Figure 5-2). DEC01638-4 Figure 5-2.
Processor Upgrades Installing a Second Processor 1. Remove the processor from its shipping container. 2. Insert the processor into this slot (see Figure 5-3). 3. Press down on the processor so the two plastic tabs at each side lock it securely in the socket. DEC01638-5 Figure 5-3.
Processor Upgrades Installing the Processor Module 1. If you are changing processor speeds, set all appropriate switch settings on the processor module. Otherwise, current switch settings apply. Refer to Appendix A, “Technical Specifications,” for switch locations. 2. If you are installing additional memory as part of this procedure, refer to Chapter 6, “Installing Additional Memory,” for more information. 3. Install the processor module. 4.
Processor Upgrades A A DEC01659-3 Figure 5-4.
Processor Upgrades Run the System ID Configuration Utility If you upgraded your server with a new processor, you need to run the System ID utility (SIDUTIL) to store the new model information in your server memory. To run the SIDUTIL: 1. Insert the bootable Quick Launch CD-ROM disc in the CD-ROM drive. 2. Select the Installation and Utilities button on the main screen. 3. Select the Utilities tab. 4. Insert a blank formatted diskette into drive A. 5.
Processor Upgrades Example: DIGITAL Server 3225 FR-B4BAW-AA where 3225 is the model name and FR-B4BAW-AA is the part number. The following description is an example: 400/512 PII 64 MB. 9. After selecting the correct description, press [Enter]. A new System ID is stored in the main logic board memory. The changed model name and part numbers appear at the top of the menu in the current field. 10. To exit SIDUTIL, press [Esc].
6 6 Installing Additional Memory Introduction Your server supports 168-pin DIMM memory modules that use registered Synchronous Dynamic Random Access Memory (SDRAM) technology. Your server requires at least 64 MB of memory. Adding more memory enables your server to run larger, more complicated software and run it more quickly. Registered SDRAM DIMMS are available in 64 MB, 128 MB and 256 MB sizes to expand your server memory up to 1GB.
Installing Additional Memory Server DIMM Requirements • Supported DIMMs: 168-pin registered SDRAM with ECC. • DIMMs should have an access time of 10 ns or faster. • Supported densities: DIMMs are available in 64 MB, 128 MB, and 256 MB of ECC protected memory. • Maximum memory: 1 GB. Memory Configuration Guidelines The memory configuration guidelines for the DIGITAL Server 3220/3220R are as follows: 6-2 • Each memory bank on the processor module accommodates one DIMM.
Installing Additional Memory Bank 3 Bank 2 Bank 1 Bank 0 DEC01638-6 Figure 6-1.
Installing Additional Memory Memory Configurations The following table lists examples of memory configurations and the mixing of memory sizes.
Installing Additional Memory Installing DIMMs on the Processor Module Use the following procedure to install DIMMs: CAUTION: To avoid possible damage to the components, place the antistatic wrist strap on your wrist and connect the grounding clip to a non-painted metal surface of the server’s chassis. 1. Power down your server. 2. Remove the side panel or top cover. Refer to Chapter 3, “Server Components,” for more information. 3. Remove the processor module. 4. Unpack the DIMMs.
Installing Additional Memory DEC01638-7 Figure 6-2.
Installing Additional Memory 6. Insert the DIMM straight down into its socket. Apply equal pressure to both ends of the DIMM until it fully seats in the socket. The plastic hold-down/ejector tabs snap into place when the DIMM is inserted correctly. 7. Continue installing DIMMs to complete your memory upgrade. 8. Replace the processor module. 9. Replace the side panel or top cover. Refer to Chapter 3, “Server Components,” for more information. 10. Connect all external devices and restore power. 11.
Installing Additional Memory Memory Troubleshooting Your DIGITAL Server’s Power-On Self Test (POST) can detect memory errors when it boots. The error can be isolated to a single DIMM on the processor module. The memory error message format is: : This indicates that an error occurred while reading the memory configuration. The problem is either the DIMM or the processor module. In both cases, the server halts when this error occurs.
7 SCSI Device Configurations Introduction 7 Your DIGITAL Server 3220/3220R supports wide Ultra internal SCSI disk drives and wide Ultra2 (LVD) for external devices on SCSI channel 2. The following sections describe the SCSI configuration guidelines that must be adhered to, so your server operates correctly after installing and connecting SCSI devices. The server supports two SCSI channels. Channel 1 is used to connect internal SCSI devices. Channel 2 is used to connect external SCSI devices.
SCSI Device Configurations SCSI Configuration Guidelines • 7-2 The SCSI controller has two buses, Channel 1 and Channel 2, which are typically used as follows: Location Mode SCSI technology Bus Speed Max. Devices Max. Bus Length Internal channel 1 Singleended Wide Ultra SCSI 40 Mbytes/s 8 1.5 m External channel 2 LVD Wide Ultra2 SCSI 80 Mbytes/s 16 12 m • Both ends of each SCSI bus must be terminated. The main logic board termination is set automatically.
SCSI Device Configurations Tape Drive Configuration Guidelines • Tape drives should be installed in the 5¼-inch drive bays. • A full-height tape drive occupies two half-height 5¼-inch drive bays. • Termination must be removed from SCSI tape devices. Termination is provided by the SCSI adapter and the cable. • You must manually set the SCSI ID on tape drive(s). Refer to your manufacturer’s documentation for information on setting drive IDs.
SCSI Device Configurations Hot Swap Drive Configuration Guidelines • A maximum of four hot swap drives can be installed and configured in the server. • Hot swap drives must only be installed in the hot swap drive bay. • SCSI ID addressing is fixed on the storage backplane as ID 0, 1, 2, and 3 from top to bottom. See Figures 7-1 and 7-2 for SCSI ID assignments and slot locations. • All hot swap drives in model 3220R require drive carriers.
SCSI Device Configurations ON 1 DEC01064 Figure 7-1. Model 3220 Storage Backplane Switch Location NOTE: You need to remove the third hot swap drive from the top to gain access to switch SW1.
SCSI Device Configurations SCSI IDs (Model 3220R) The SCSI ID addressing for the DIGITAL Server 3220R is fixed on the storage backplane as shown in Figure 7-2. SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 DEC01436 Figure 7-2.
SCSI Device Configurations RAID Configuration Guidelines • Fault management must be supported and enabled by an optional RAID adapter for disk drive hot swapping. • When adding a RAID adapter to a server that does not have RAID installed, use the RAID software to configure your server for RAID operation. • Select the disk drives in the hot swap drive bays for hot-swap support in a RAID server. • Use the same capacity drives in a RAID group; otherwise, the difference in drive capacity will be lost.
SCSI Device Configurations Cables Your server comes with the following cabling arrangements: • One IDE cable with two connectors (one to the main logic board, the other to an IDE device). • Wide SCSI cable with two connectors connected to the wide SCSI connector on the main logic board and to the bottom 68-pin wide SCSI connector on the storage backplane. • SCSI cable for SCSI channel 2 with two connectors (not connected). Refer to Chapter 11, “Connecting SCSI and RAID Devices,” for cabling diagrams.
Installing Storage Devices (DIGITAL Server 3220) Introduction 8 8 Your DIGITAL Server 3220 has two drive bay areas: • Top drive bay area—This area has one 5¼-inch IDE CD-ROM drive, one 3½inch diskette drive (both standard) and room for two 5¼-inch half-height SCSI devices or one full-height, 5¼-inch device.
Installing Storage Devices (DIGITAL Server 3220) 5. Attach the supplied drive brackets to the device. a. Ensure that the tab on the left bracket is up (A, Figure 8-1) and the tab on the right bracket is down. b. Install two screws in the front holes (B, Figure 8-1) and in one rear slot. (When installed, the labeling on the right bracket will be upside down.) 6. Insert the device into the drive bay slot from the front. 7. Secure the device to the slot using the supplied pan-head mounting screw.
Installing Storage Devices (DIGITAL Server 3220) A B DEC01660-2 Figure 8-1.
Installing Storage Devices (DIGITAL Server 3220) Installing a Full-Height 5¼-Inch Device into the Top Drive Bay To install a full-height 5¼-inch device into the top drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3. Unlock and open the front bezel, loosen the thumbscrews, and remove the side panel. 4. Remove the front plastic filler panels. 5. Attach the supplied drive brackets to the device. a.
Installing Storage Devices (DIGITAL Server 3220) A B DEC01660-3 Figure 8-2.
Installing Storage Devices (DIGITAL Server 3220) Expansion Brackets You can install 3½-inch half-height devices in the front access drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install the 3½inch expansion brackets onto the device, as shown in Figure 8-3. The expansion brackets are either supplied with the device or can be purchased from DIGITAL. Contact your local DIGITAL sales representative for additional information.
Installing Storage Devices (DIGITAL Server 3220) Hot-Swap Drive Bay Hot-swapping allows you to remove or install a hot swap drive while the server remains on-line and active but not accessing the device being swapped. This eliminates interference with the server’s operation. For hot swap drives, you can use the hot-swap method to replace a device providing that the device is not active (green activity LED is off). NOTE: You might need to reconfigure your server to recognize the devices you installed.
Installing Storage Devices (DIGITAL Server 3220) DEC01058-3 Figure 8-4.
Installing Storage Devices (DIGITAL Server 3220) Hot Swap Drive Status Indicators The hot-swap backplane monitors the hot swap drives to identify error conditions or failures. This status is displayed on the LEDs. The left LED displays the device activity status. The right LED is the fault LED. • Activity Status the left LED (green) is on or flashing when the hot swap drive is active.
Installing Storage Devices (DIGITAL Server 3220) Installing the External Wide SCSI Cable Assembly To connect the external wide SCSI cable assembly: 1. Power down the server. 2. Unlock and open the front bezel, loosen the thumbscrews, and remove the side panel. 3. If processor 2 (CPU2) is installed, you need to remove the processor module to gain access to the SCSI channel 2 connector on the main logic board. 4.
Installing Storage Devices (DIGITAL Server 3220) A DEC01684-3 Figure 8-5.
Installing Storage Devices (DIGITAL Server 3220) Connecting an External SCSI Storage Box To connect an external SCSI storage box: 1. Power down the server. 2. Remove any terminator from the external wide SCSI connector at the rear of the server. 3. Connect the external SCSI storage box cable to the external SCSI connector at the rear of the server making sure it is properly terminated.
Installing Storage Devices (DIGITAL Server 3220) DEC01059 Figure 8-6.
Installing Storage Devices (DIGITAL Server 3220R) Introduction 9 9 Your DIGITAL Server 3220R has two drive bay areas: • Front access drive bay area—This area has one 5¼-inch IDE CD-ROM drive, one 3½-inch diskette drive (both standard) and room for two 5¼-inch half-height SCSI devices or one full-height, 5¼-inch device. • Hot swap drive bay area—This area has room for four 3½-inch hot swap drives.
Installing Storage Devices (DIGITAL Server 3220R) Installing a Half-Height 5¼-Inch Device into the Front Access Drive Bay To install a half-height 5¼-inch device into one of the front access drive bay slots, perform the following: 1. Turn off your server. 2. Remove the front bezel. 3. Remove the screws securing the server to the rack and then slide it out. 4. Remove the screw securing the top cover to the server. 5. Remove the top cover. 6. Disconnect the power and data cables from the diskette drive. 7.
Installing Storage Devices (DIGITAL Server 3220R) DEC01433-5 Figure 9-1.
Installing Storage Devices (DIGITAL Server 3220R) 8. Remove the bracket from the drive bay (inside, bottom) and attach it to device being installed (see Figure 9-2). 9. Slide the device into the drive bay. 10. Secure the device to the slot using the supplied mounting screws. 11. Replace the diskette drive. 12. Connect the power and data cables to the diskette drive. Refer to Chapter 11, “Connecting SCSI Devices and RAID Adapters,” for power and SCSI cable connections.
Installing Storage Devices (DIGITAL Server 3220R) DEC01433-2 Figure 9-2.
Installing Storage Devices (DIGITAL Server 3220R) Installing a Full-Height 5¼-Inch Device into the Front Access Drive Bay To install a full-height 5¼-inch device into the front access drive bay slots, perform the following: 1. Turn off your server. 2. Remove the front bezel. 3. Remove the screws securing the server to the rack and then slide it out. 4. Remove the screw securing the top cover to the server. 5. Remove the top cover. 6. Disconnect the power and data cables from the diskette drive. 7.
Installing Storage Devices (DIGITAL Server 3220R) DEC01433-3 Figure 9-3.
Installing Storage Devices (DIGITAL Server 3220R) Expansion Brackets You can install 3½-inch half-height devices in the front access drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install the 3½inch expansion brackets onto the device, as shown in Figure 8-3. The expansion brackets are either supplied with the device or can be purchased from DIGITAL. Contact your local DIGITAL sales representative for additional information.
Installing Storage Devices (DIGITAL Server 3220R) DEC01433-6 Figure 9-4.
Installing Storage Devices (DIGITAL Server 3220R) 3. Remove the hot swap drive assembly by pulling or grasping the handle, and carefully sliding the assembly out. Do not forcibly remove the hot swap drive assembly. DEC01433-7 Figure 9-5.
Installing Storage Devices (DIGITAL Server 3220R) 4. Align the new hot swap drive and drive tray in the appropriate slot and then push in until the a click is heard. This indicates that the hot swap drive is fully seated into the storage backplane (see Figure 9-6). 5. Replace the hot swap drive bay cage cover. 6. Replace the front bezel. DEC01433-4 Figure 9-6.
Installing Storage Devices (DIGITAL Server 3220R) Hot Swap Drive Status LED Indicators The storage backplane monitors hot swap drive status to identify error conditions or failures. The following list describes each LED. • The top LED (green) is the activity status LED and is on or flashing when the hot swap drive is active. CAUTION: For non-RAID adapters, removing a hot swap drive when the top LED is on or flashing can cause the loss or corruption of data.
Installing Storage Devices (DIGITAL Server 3220R) Hot Swap Drive Status LEDs Activity Status LED (Top) Green Fault Status LED (Center) Amber Drive Present, Power On LED (Bottom) Green Indication Off Off On Drive is present with power. Flashing Off On Drive is present with power and is being accessed. Off On On Drive can be replaced. Steady yellow fault light indicates the drive has a problem. Power to the drive is off. Off Slow flashing On Drive must not be replaced at this time.
Installing Storage Devices (DIGITAL Server 3220R) Connecting the External Wide SCSI Cable Assembly To connect the external wide SCSI cable assembly: 1. Power down the server. 2. Remove the front bezel. 3. Remove the screws securing the server to the rack and then slide it out. 4. Remove the screw securing the top cover to the server. 5. Remove the top cover. 6. If processor 2 (CPU2) is installed, you need to remove the processor module to gain access to the SCSI channel 2 connector on the main logic board.
Installing Storage Devices (DIGITAL Server 3220R) A DEC01661-2 Figure 9-7.
Installing Storage Devices (DIGITAL Server 3220R) 8. Connect the wide SCSI 68-pin unshielded cable connector to the SCSI channel 2 connector on main logic board. (A, Figure 9-8). A DEC01661-3 Figure 9-8. Cable Connections 9. Screw the appropriate (wide SCSI 68-pin) external shielded connector to the outside of the knockout panel. 10. Connect the external SCSI device making sure the external device is properly terminated (A, Figure 9-9).
Installing Storage Devices (DIGITAL Server 3220R) 11. If you are not attaching an external device at this time, attach a terminator to the external wide SCSI connector at the rear of the server. A DEC01435 Figure 9-9.
10 Installing Expansion Boards Introduction 10 This chapter contains the configuration guidelines that must be followed prior to installing ISA or PCI expansion boards as well as detailed installation procedures. The BIOS detects ISA and PCI boot devices and expansion boards. ISA devices have jumpers or switches that determine their bus address.
Installing Expansion Boards PCI Slot 1 1 PCI Slot 2 2 PCI Slot 3 3 PCI Slot 4 4 PCI Slot 5 5 PCI Slot 6(1) ISA Slot 1(1) 6 ISA Slot 2 1 2 DEC01624-5 (1) PCI slot 6 and ISA slot 1 share an expansion slot at the rear of the server. Only one expansion board can be installed in either one of these slots at any one time. Figure 10-1.
Installing Expansion Boards PCI Expansion Board Configuration Guidelines When installing expansion boards or other bootable devices, consider the following: • All PCI slots support bus mastering. • PCI expansion boards should be installed starting in PCI slot one. Install a PCI expansion board in the “shared PCI slot” (slot 6) last. • The assignment for the boot device depends on which boot device occurs first on the bus. • The BIOS assigns addresses starting with the first available address.
Installing Expansion Boards Configuring PCI Expansion Boards Using the BIOS Setup Utility When installing PCI expansion boards in your server, the BIOS Setup utility must be run to configure these boards. The BIOS Setup utility then will automatically detect any expansion board during a server boot. The ROM addresses for these PCI expansion boards will be assigned based on the PCI scan order and address availability.
Installing Expansion Boards Server Boot Sequence The server boot sequence is as follows: 1. If the CD-ROM drive is listed as the first boot device in the BIOS, the server boots from the CD-ROM drive. 2. If a bootable CD-ROM is not present, the operating system can boot from either the diskette drive (drive A) or the hard drive (drive C) using the BIOS Setup utility as follows: a.
Installing Expansion Boards Server Scan Sequence If the boot device is neither the CD-ROM drive or the diskette drive, then the operating system will be found on drive C. The location of drive C can be determined as follows: 1. The search for a bootable device begins from a low ROM address to a high ROM address (starting at C8000h through EFFFFh). The boot device with the lower address is assigned higher priority (this is drive C). 2.
Installing Expansion Boards PCI Scan Sequence The server PCI slot sequence is listed in the following table: Priority Slot Number 1 1 (Bus 0, device 0Dh) 2 2 (Bus 0, device 0Eh) 3 Proprietary slot (Bus 0 - ENET: device 0Eh, VGA: device 12h) 4 3 (Bus N + 1, device 08h) 5 4 (Bus N + 1, device 09h) 6 5 (Bus N + 1, device 0Ah) 7 6 (Bus N + 1, device 0Bh) The PCI scanning sequence is based on the following: 1.
Installing Expansion Boards 2. There is an onboard PCI-to-PCI bridge (PPB) attached to bus 0, which bridges to slots 3, 4, 5, and 6. 3. The bus scanning process is in a recursive loop. The following explains this loop: 10-8 − If the server BIOS detects a PCI-to-PCI bridge chip (PPB) on the current Bus N, the bus number of the PPB is assigned as N + 1. The server BIOS does not scan the next device or slot on the current bus (Bus N).
Installing Expansion Boards Installing Expansion Boards The following procedure describes how to install ISA and PCI expansion boards. 1. Turn off your server. 2. Remove the appropriate access panel. NOTE: Read and fully understand your optional expansion board's documentation before installing it. 3. Unscrew and remove the metal filler plate from the desired PCI or ISA expansion slot. 4. Discard the filler plate, but retain the screw. DEC01626-2 Figure 10-2.
Installing Expansion Boards 5. Insert the new expansion board into the socket from which the filler plate has been removed, and push the board firmly into place. 6. Secure the expansion board with the screw removed from the filler plate. 7. Replace the appropriate access panel. 8. Restore power and reboot the server. For information on assigning IRQs, refer to Chapter 2, “Server Software and Utilities,” DEC01626-3 Figure 10-3.
11 Connecting SCSI and RAID Devices Introduction 11 This chapter contains the cabling configurations that must be followed when connecting SCSI and RAID devices. Refer to Chapter 7, “SCSI Device Configurations,” for detailed information on SCSI configuration guidelines. SCSI Cable Configurations The following sections describe the available SCSI cable configurations for your DIGITAL Server. Wide Ultra SCSI Cable Configuration To connect wide Ultra SCSI devices, perform the following: 1.
Connecting SCSI and RAID Devices 5. Replace the access panel(s). 6. Connect all external devices and then power on your server. 7. Run the SCSI Configuration utility to configure your server. Refer to Chapter 2, “Server Software and Utilities,” and your SCSI documentation for additional configuration information.
Connecting SCSI and RAID Devices B A C D B C E M L N E A K F G J M H I L K D H G F J I DEC01629-2 Figure 11-1.
Connecting SCSI and RAID Devices RAID Cable Configuration To connect SCSI devices using a RAID adapter, perform the following: NOTE: Your DIGITAL Server also supports two-channel and three-channel RAID adapters. Contact your DIGITAL sales representative for more information. 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Remove the access panel(s). 4. Connect the cables as shown in Figure 11-2. Use the nylon cable clamps to dress the cables properly.
Connecting SCSI and RAID Devices Figure 11-2 Legend Component A Cable terminator B SCSI tape drive C D IDE CD-ROM drive 68-pin SCSI connector to storage backplane (RAID channel 0) E Storage backplane F RAID adapter channel 0 connector G External connector RAID adapter channel 0 H External connector RAID adapter channel 1 I 68-pin SCSI cable to SCSI knockout J External terminator K SCSI channel 2 connector L SCSI channel 1 connector M N IDE connector 68-pin single-ended SCSI termina
Connecting SCSI and RAID Devices B A C D B C E M L N E K A F G J M H I L D K H G F J Figure 11-2.
12 Server Security Features Introduction 12 Server security is important to prevent theft or accidental loss of software and hardware. The DIGITAL Servers 3220/3220R provide the following levels of physical security: • Hold-down bar at the rear of the chassis (model 3220 only). • Front-access security door and front bezel lock (model 3220 only). • DIGITAL racks with locks are available for use with the DIGITAL Servers.
Server Security Features Hold-Down Bar (Model 3220) At the rear of the DIGITAL Server 3220 chassis on the bottom is a rectangular holddown bar that pulls out. You can use this bar to secure the server to the floor or to a desk using a locking cable. DEC01106 Figure 12-1.
Server Security Features Front-Access Security Door and Front Bezel Lock (Model 3220) The DIGITAL Server 3220 has a three-way keylock used to prevent unauthorized access to the front-access security door and front bezel. To open the front-access security door, insert the key into the keylock at the top position, depress and turn the key clockwise to the first unlock position (45°). To open the front bezel, continue to turn the key clockwise to the second unlock position (90°).
Server Security Features Supervisor Password Your server has password protection that you can set to prevent unauthorized access to your server files. If you set a supervisor password, you will be prompted to enter it prior to accessing the BIOS Setup utility. If “Password On Boot” is enabled, you will be prompted to enter a password before your operating system boots. Refer to Chapter 2, “Server Software and Utilities,” for more information.
Server Security Features Additional Security Features Additional server security features are available as options in the BIOS Setup utility and through main logic board switch settings. The BIOS Setup utility includes the following setup options to improve server security: • Sign On Banner When enabled, allows a custom banner to be displayed every time you turn your server on. • Diskette Access While enabled, this option prevents the server from accessing a diskette.
13 Troubleshooting Introduction 13 This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if your server fails.
Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot your DIGITAL Server. • Record all configuration information and have it readily available. • Turn off your server, wait until all disk drives completely spin down, and then turn it back on. Refer to Appendix A, “Technical Specifications,” if the POST detects an error. • Ensure that all cables and connections are secure.
Troubleshooting • Run the SCSI or RAID configuration if you have problems after connecting devices. Refer to Chapter 2, “Server Software and Utilities,” for additional information. • Contact DIGITAL Services for software or hardware related problems. NOTE: If you need to return a failed component, pack it in its original container and return it to DIGITAL for service. If you are a self-maintenance customer, call your authorized DIGITAL service provider for assistance and recommendations.
Troubleshooting Running the Diagnostics To run the AMIDiag base package (Emergency Mode diskette) from a diskette, follow this procedure: 1. Insert the diskette labeled “For Emergency Use” in drive A and then boot the server. 2. Use the arrow keys to highlight the desired test. 3. Press [Enter]. For additional troubleshooting information refer to the AMIDiag User’s Guide, located on the Quick Launch CD-ROM.
Troubleshooting Running DIGITAL Vendor Extended Tests To run DIGITAL Vendor Extended Tests from a diskette: 1. Insert the DIGITAL Vendor Extended Tests diskette for the selected device and then boot the server or type A:\DMENU. 2. Select the desired test. Each diskette has a README.TXT file with a list of devices that can be tested and additional information about each diagnostic.
Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the server is turned on. Server is not plugged in. Turn off the server, plug it in, and then turn it back on again. No power at the power source. Use another power source. Main logic board failed. Contact your authorized service provider. Main logic board switches incorrectly set. Set all appropriate switches. Processor module has failed. Reseat the processor module.
Troubleshooting Problem Possible Cause Action Power is on, but there is no screen display. Incorrect video drivers installed. Install the correct video drivers. Video controller has failed. Contact your authorized service provider. Monitor has failed. Replace monitor or contact your authorized service provider. CD-ROM drive is not connected to the IDE controller. Connect the CD-ROM to the IDE connector located on the main logic board (Refer Chapter 3). CD-ROM disc is not bootable.
Troubleshooting Problem Possible Cause Action Server operates incorrectly after installing optional expansion board. Expansion board installed incorrectly. Remove expansion board and reinstall. IRQ conflict. Run System Management to check status of IRQ assignments. Refer to Chapter 2 and Appendix C. Expansion board has failed. Remove expansion board and reboot. If server boots without errors, replace expansion board. Memory configured incorrectly.
Troubleshooting Problem Possible Cause Action No response to keyboard commands. Keyboard might be password protected by a local or remote control program. Enter the keyboard password. Keyboard is not connected. Power down the server and connect the keyboard. Keyboard is connected to the mouse port. Power down the server and connect the keyboard to the keyboard port. Keyboard failed. Replace keyboard or contact your authorized service provider.
Troubleshooting Server does not recognize an internal SCSI device. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane switch configuration in Chapter 7. Termination not removed from the SCSI device. Remove termination. Refer to the supplied kit installation instructions. SCSI controller has failed. Contact your authorized service provider. Loose SCSI cable. Secure all cable connections.
Troubleshooting Problem Possible Cause Action Server does not recognize an external SCSI device. SCSI device jumpers incorrectly set. Refer to the supplied kit installation instructions. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane switch configuration in Chapter 7. Termination not removed from the SCSI device. Remove termination. Refer to the supplied kit installation instructions. SCSI controller has failed.
Troubleshooting Problem Possible Cause Action Server does not boot from an internal drive. Drive not formatted. Format the drive. CAUTION: Formatting the drive will destroy all data on the drive. SCSI device drivers not installed or incorrectly installed on the drive. Properly install all required SCSI device drivers. Operating system software is not Install the appropriate operating installed on the drive. system. Drive cannot read or write information. Drive failure.
Troubleshooting Hot Swap Drive Troubleshooting (Model 3220) Problem Possible Cause Action Drive fault LED lit. Drive failed. Replace hot swap drive. Drive activity and fault LEDs lit. Drive is hung or has failed. Replace hot swap drive. Drive fault LED flashing. Drive is in recovery mode or has failed and is spinning down. Allow the drive array to build or fully spin down. Hot Swap Drive Troubleshooting (Model 3220R) Problem Possible Cause Action Drive status LED lit. Drive failed.
Troubleshooting Tape Drive Troubleshooting Problem Possible Cause Action Tape will not load. Tape inserted incorrectly. Insert the tape with the arrow on the cassette pointing towards the drive. Cannot write data to a tape. Tape write-protected. Slide the write-protect tab on the cassette to the closed position. Tape will not eject. Tape jammed in drive. Using a small screwdriver, rotate the motor shaft clockwise to bring threading mechanism to the initial loading position.
Troubleshooting Monitor Troubleshooting Problem Possible Cause Monitor power indicator is not Monitor is turned off. on. Action Turn on the monitor. Power cord is not connected. Connect power cord to the server. No power at wall outlet. Use another outlet. Power indicator is defective. Contact your authorized service provider. Configuration error. Run the BIOS Setup utility to configure the server for video operation. Monitor brightness and contrast controls are incorrectly set.
Troubleshooting CD-ROM Troubleshooting Problem Possible Cause Action Cannot access the CDROM drive. Error message reading drive x. Device drivers not installed. Install correct device drivers. No disc in the CD-ROM drive. Insert a disc. On the CD-ROM drive, slave jumper selected instead of master Change master/slave switch jumper to master. IDE cable disconnected. Properly connect the IDE cable. Refer to Chapter 11. Tray open. Close the tray. No disc or tray is open.
Troubleshooting Diskette Drive Troubleshooting Problem Possible Cause Target diskette drive Diskette is not formatted. cannot read or write information. Action Format the diskette. Diskette is worn or damaged. Try another diskette. Diskette is write-protected. Slide the write-protect switch so the hole is not visible. Diskette drive is empty. Insert a diskette. Diskette write protection enabled. Run the BIOS Setup utility and set the Diskette Write Protection option to “Disabled.
Troubleshooting RAID Troubleshooting Hot Swap Drives Problem Possible Cause Action Replaced drive does not spin up to speed. Drive not seen by RAID host adapter. Manually rebuild the drive. Multiple drives have failed. No power available. Restore power, run the RAID configuration utility and change the state of any failed (FLD) drive to optimal (OPT). Remove the drive, wait 20 seconds, reinsert drive. Wait one minute and then rebuild the drive.
Troubleshooting Flash BIOS Troubleshooting Problem Possible Cause Action Cannot flash the server’s BIOS Main logic board switch settings incorrectly set. Make sure main logic board switch SW1-2 “Recovery Mode” is set to Recovery and SW1-1 “BIOS Protection” is set to Normal. Refer to Appendix A for switch locations. BIOS Setup utility switch setting incorrectly set. Make sure the “System BIOS Flash” option in the BIOS Setup utility is set to Enabled. Refer to Chapter 2 for more information.
A A Technical Specifications Introduction This appendix provides the following technical characteristics for your server: • Server specifications • ISA expansion slots • PCI expansion slots • Power supply input power requirements • Power supply output specifications • Power cord requirements • Environment features • Main logic board switch settings • Processor module switch settings • Server fault status • POST messages • Processor module voltage and temperature ranges A-1
Technical Specifications Server Specifications The following sections list the server performance, dimensions and environmental specifications. DIGITAL Server 3220/3220R Performance Specifications (1) A-2 Attributes Specification Bus clock ISA PCI 8.33 MHz 33 MHz Data I/O ISA PCI 8-bit and 16-bit 32-bit Memory(1) 168-pin, 72-bit registered SDRAM DIMMs with 100 MHz bus speed. 64 MB to 1 GB memory capacity.
Technical Specifications DIGITAL Server 3220 Dimensions Dimension Specification Width 215 mm (8.5 in.) Length (without bezel) Length (with bezel) 482,6 mm (19 in.) 540 mm (21.2 in.) Height 630 mm (24.8 in.) Weight (no expansion boards) 22,6 kg (50 lb.) DIGITAL Server 3220R Dimensions Dimension Specification Width 482,6 mm, fits standard (19.0 in.) EIA 310-D (RETMA) cabinet Depth 638 mm (25.1 in.) Height 223 mm (8.77 in.
Technical Specifications Environmental Specifications Attributes Specification Operating temperature 10°C to 35°C (50°F to 95°F) Storage temperature -20°C to 65°C (-4°F to 149°F) Operating humidity (noncondensing) 20% to 80% relative humidity, maximum wet bulb 35°C (95°F) Storage humidity (noncondensing) 10% to 90% relative humidity, maximum wet bulb 65°C (149°F) Altitude Operating Nonoperating 2,438 m (8,000 ft) maximum 4,876 m (16,000 ft) maximum Shipping vibration IAW Federal Standard 101,
Technical Specifications Power Supply Input Power Requirements The 300 W power supply provides five dc voltages: +12 V dc, -12 V dc, +5 V dc, -5 V dc, and 3.3 V dc. The following table lists the input power requirements. Rated Voltage Range Maximum Range Rated Input Current Operating Frequency 100 V ac - 120 V ac 88 V ac - 132 V ac 7A 47 Hz - 63 Hz 220 V ac - 240 V ac 176 V ac - 264 V ac 3.
Technical Specifications Environmental Features This product has been designed with several features intended to reduce environmental impact in manufacturing, use, and end-of-life disposition. A-6 Ozone Depleting Substances (ODS) This product and its shipping package do not contain, nor are they manufactured with, Class I ODS, as defined in Title VI, section 611 of the clean air act amendments of 1990.
Technical Specifications Acoustic Levels Declared values as per ISO 9296 and ISO 7779: Sound Power Level L WAd , B Sound Pressure Level L pAm , dBA Idle Operate (Bystander positions) Idle Operate with 0 x HDD 4.8 4.8 30 30 with 1 x HDD 5.2 5.6 36 38 with 0 x HDD 5.7 5,7 39 39 with 1 x HDD 5.7 6,0 39 42 Product DIGITAL Server 3220/3225 DIGITAL Server 3220R/3225R Current values for specific configurations are available from DIGITAL representatives.
Technical Specifications Main Logic Board Switch Settings The following table lists the main logic board switch settings and factory-default settings. Figure A-1 shows the switch locations. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis. A static discharge from your fingers can result in permanent damage to electronic components.
Technical Specifications ON 1 2 3 4 OFF 1 SW1 2 3 4 5 6 1 2 DEC01624-6 Figure A-1.
Technical Specifications Processor Module Switch Settings The following table lists the switch settings of various processor speeds and does not indicate processor availability. The switches are set correctly for the processor that came with the server you purchased. You only need to change the processor switch settings, that is SW1, should you upgrade to another processor. Figure A-2 shows the switch locations. CAUTION: Do not touch any electronic component unless you are safely grounded.
Technical Specifications OFF 1 1 2 3 4 ON SW1 2 DEC01638-2 Figure A-2.
Technical Specifications Server Fault Status Description LED4 No power, server ready, power ON default ❍ ❍ ❍ ❍ Shutdown, fan fault ❍ ❍ ❍ ● Shutdown, over temperature ❍ ❍ ● ❍ Shutdown, voltage fault ❍ ❍ ● ● Processor slot 1 terminator not installed ❍ ● ❍ ❍ Main logic board POST failure ❍ ● ❍ ● Boot strap processor failure ❍ ● ● ❍ Processor slot 2 terminator not installed ❍ ● ● ● DIMM 1 fault ● ❍ ❍ ❍ DIMM 2 fault ● ❍ ❍ ● DIMM 3 fault ● ❍ ● ❍ DIMM 4 fault
Technical Specifications POST Messages The following table lists the messages, both normal and error, that will display on the server’s monitor during POST and any beeps that might sound when an error occurs.
Technical Specifications POST Code Descriptions Count Down Code(1) Initialize onboard super I/O 110 Initialize mouse 100 Testing diskette drive controller 90 Testing hard disk controller 80 Searching the other processor 50 Option ROM checksum error Beep Codes 1-2 Enabling IRQs 20 Setting time of day 10 POST error found 2 Ready to boot 1 (1) Count down codes are displayed on your server’s monitor.
Technical Specifications Processor Voltage Range (Vccp) Vccp ± 7% Power Good Range +10% Shutdown Value -10% Hardware Bad Value 1.80V 1.6740 ~ 1.9260V > +1.980V < +1.620V 1.85V 1.7205 ~ 1.9795V > +2.035V < +1.665V 1.90V 1.7670 ~ 2.0330V > +2.090V < +1.710V 1.95V 1.8135 ~ 2.0865V > +2.145V < +1.755V 2.00V 1.8600 ~ 2.1400V > +2.200V < +1.800V 2.05V 1.9065 ~ 2.1935V > +2.255V < +1.845V 2.10V 1.9530 ~ 2.2470V > +2.310V < +1.890V 2.20V 2.0460 ~ 2.3540V > +2.420V < +1.980V 2.
Technical Specifications Processor Temperature Sensing Description Possible Failures Result Temperature The temperature exceeds 85 °C (185 °F) Displays an error message and warning beep. Server shuts down after five minutes. The temperature exceeds 90 °C (194 °F) A-16 Server immediateily shuts down.
B B Device Mapping Introduction This appendix provides a series of tables listing map and address information related to server memory and various main logic board devices (such as keyboard controller and interrupt controller). Your server memory and address locations are allocated at the factory to operate within a standard environment. However, due to the number of optional devices and/or expansion boards that are available, sometimes memory and address locations need to be changed.
Device Mapping Processor Memory Address Map B-2 Address Range Function Size 00000 to 9FFFF Main memory 640 KB A0000 to BFFFF PCI/ISA video buffer memory 128 KB C0000 to C7FFF Video memory BIOS 32 KB C8000 to DFFFF PCI/ISA expansion board BIOS and buffer memory 96 KB E0000 to EFFFF ISA adapter RAM 64 KB F0000 to FFFFF System BIOS memory 64 KB
Device Mapping I/O Address Map Range (hexadecimal) Function 060, 064 Keyboard/mouse controller 0F0 to 0FF Math co-processor 1F0 to 1F7 IDE controller (if enabled) 278 to 27F LPT2 (if enabled) 2E8 COM4 (if enabled) 2F8 COM2 (if enabled) 378 to 37F LPT1 (if enabled) 3BC to 3BE LPT3 (if enabled) 3E8 COM3 (if enabled) 3F0 to 3F7 Diskette controller (if enabled) 3F8 COM1 (if enabled) B-3
Device Mapping Server Interrupt Levels Interrupt Number Interrupt Source IRQ1 Keyboard controller IRQ3 COM2, COM4 (if enabled) IRQ4 COM1, COM3 (if enabled) IRQ6 Diskette controller (if enabled) IRQ7 LPT1, LPT2, LPT3 (if enabled) IRQ10 COM2, COM4 (if enabled) IRQ11 COM1, COM3 (if enabled) IRQ12 Mouse interrupt IRQ13 Math co-processor PCI Configuration Space Address Map B-4 PCI Bus No. Device No. (Address No.
C BIOS Setup Utility Features Introduction C After entering the BIOS Setup utility, you can edit a variety of resources and configure your server for the most optimized condition. The menu items in the BIOS Setup utility, listed as menu pages below, provide the necessary options to configure your server.
BIOS Setup Utility Features BIOS Setup (F2) This section provides example tables and displays for the BIOS Setup utility. Main Menu Fields Settings Comments System time Current time Displays the current time. System date Current date Displays the current date. Diskette A Disabled 360 KB, 5¼ 1.2 MB, 5¼ 720 KB, 3½ 1.44 MB, 3½(1) 2.88 MB, 3½ None Auto CD-ROM(1) User Sets the size and density of the diskette drive. Video system EGA / VGA(1) CGA 80x25 Monochrome Sets the video controller type.
BIOS Setup Utility Features Menu Fields Extended memory report Settings Comments F00000h, 512 KB Sets the memory hole at address F00000 with 512 KB memory available. Compatibility(1) Non-compatibility Select the BIOS report mechanism for the amount of external memory. Select Compatibility when using a conventional operating system. Select Non-compatibility for extended memory above 64 MB under Windows NT.
BIOS Setup Utility Features Menu Fields Settings Comments LBA mode control Enabled Disabled(1) Enables the use of logic block addressing instead of cylinders, heads, and sectors. 32-bit I/O Enabled Disabled(1) Enables 32-bit IDE. Transfer mode standard Standard(1) Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 2 Select the method for optium data transfer.
BIOS Setup Utility Features Menu Fields Settings Comments Cache and Shadow: [submenu] L1 cache Enabled(1) Always set to Enabled. Not selectable. L2 cache Enabled(1) Enables the processor's internal L2 cache. Disabled System BIOS shadow Enabled(1) Always set to Enabled. Not selectable. System BIOS cache Enabled(1) Enables the server BIOS to be cached in the internal cache to increase server performance, because BIOS instructions are executed in cache instead of RAM.
BIOS Setup Utility Features Menu Fields Settings Comments Keyboard Features: [submenu] NumLock Auto(1) On Off Turns NumLock on or off each time the server boots. If Auto is selected, the server will turn on NumLock if it detects a numeric keypad. Key click Disabled(1) Enabled Enables or disables the audible key click feature. Keyboard auto-repeat rate 2/sec 6/sec 10/sec 13.3/sec 18.5/sec 21.8/sec 26.
BIOS Setup Utility Features Advanced Menu Fields Settings Comments Integrated Peripherals [submenu] Press [Enter] to display fields. Advanced Chipset Control [submenu] Press [Enter] to display fields. PCI Configuration [submenu] Press [Enter] to display fields. Plug & Play O/S No(1) Select Yes if using a Plug & Play operating system; otherwise, select No.
BIOS Setup Utility Features Menu Fields Settings Comments System monitoring warning beep Enabled(1) Disabled Enables or disables the 8031 warning beep. Integrated Peripherals: [submenu] PS/2 mouse Disabled Enabled Auto detect(1) Enables, disables, or auto detects the mouse port. Local bus IDE adapter Disabled Primary(1) Enables or disables the local bus IDE adapter. Serial port A Disabled Enabled Auto(1) Enables, disables, or auto detects an available address and IRQ for the serial port A.
BIOS Setup Utility Features Menu Fields Settings Comments Serial port B Disabled Enabled Auto(1) Enables, disables, or auto detects an available address and IRQ for serial port B. Choosing Disabled makes serial port B unusable. Choosing Auto automatically configures COM2 to address = 2F8h and IRQ = 3 if they are available. If Enabled is selected, the information at the right will appear.
BIOS Setup Utility Features Menu Fields Settings Comments If Enabled is selected, the information at the right will appear. Base I/O address: 378(1) 278 3BC Interrupt: IRQ5 IRQ7(1) Parallel port mode Floppy disk controller Base I/O address Diskette write protection (1) Sets the onboard parallel port modefor the Enable and Auto settings. Output only Standard printer connection. Bi-directional(1) PS/2 compatible mode to transmit and to receive at the same time. EPP Enhanced parallel port mode.
BIOS Setup Utility Features Menu Fields Settings Comments Integrated PCI Ethernet Enabled(1) Disabled Enables or disables the onboard Ethernet controller. Integrated PCI SCSI Enabled(1) Disabled Enables or disables the onboard SCSI controller. Advanced Chipset Control: [submenu] APIC & MP table Error correction code Disabled 1.1 1.4(1) Configures the MP specification revision level. Enabled(1) Disabled Enables or disables the Error Correction Code (ECC).
BIOS Setup Utility Features Menu Fields Settings Comments PCI/PNP ISA UMB Region Exclusion: [submenu] C800 - CBFF CC00 - CFFF D000 - D3FF D400 - D7FF D800 - DBFF DC00 - DFFF Available(1) Reserved Reserves a specific block of upper memory for use by legacy ISA devices. PCI/PNP ISA IRQ Resource Exclusion: [submenu] IRQ 3 IRQ 4 IRQ 5 IRQ 7 IRQ 9 Available(1) Reserved Reserves the specified IRQ for use by a legacy ISA device.
BIOS Setup Utility Features Security Options Menu Fields Settings Set supervisor password Press [Enter]. Comments Allows a supervisor password to be set. The supervisor password must be set if a user password is to be used. NOTE: Entering Setup with a supervisor password provides full access to all BIOS Setup utility menus. Set user password Press [Enter]. Allows a user password to be set. This password can be set only if a supervisor password is entered.
BIOS Setup Utility Features Menu Fields Settings Comments Diskette access Supervisor User(1) Controls who might have access to diskette drives. If Supervisor is selected, access to the diskette drive is limited to the supervisor, who must enter a password. If User is selected, the diskette drive is accessed by entering either the supervisor or the user password.
BIOS Setup Utility Features Boot Menu Fields Settings Comments Floppy check Enabled Disabled(1) Enabled permits verification of FDD type at boot. Disabled prevents FDD verification and speeds up the boot process. Setup prompt Enabled(1) Disabled Enables or disables the setup prompt each time the server boots. Disables the prompt "Press to enter Setup". Setup can still be entered by pressing before POST completes.
BIOS Setup Utility Features System Management (F3) This section provides example tables and displays for each System Management utility. Summary System Summary Menu Fields Settings Comments Processor 1 350 MHz PII, L1/L2=, ID= Indicates processor speed, installed status, cache size, and ID number. Processor 2 Co-processor 350 MHz PII, L1/L2=, ID= Installed Internal component of processor. System RAM 64 MB RAM size. System BIOS 1.0 BIOS version being used.
BIOS Setup Utility Features Environment Environment Monitoring and Summary Menu Fields Settings Comments Processor 1 status OK No problem. Processor 2 status OK No problem. Processor 1 temperature 43 °C Actual temperature. Processor 2 temperature 34 °C Actual temperature. Processor 1 VRM 2.0 V 2.01 V VRM voltage. Processor 2 VRM 2.0 V 2.06 V VRM voltage. Processor GTL 1. 5 V 1.50 V Gunning transistor logic. Processor IO 2.5 V 2.52 V Sys 12 V 11.8 V Sys 5 V 5.
BIOS Setup Utility Features Memory Memory Slots Information Slot Type Size Speed Status Bank 0 SDRAM 64M 10 ns OK Bank 1 SDRAM 64M 10 ns OK Bank 2 SDRAM 64M 10 ns ECC(1) Bank 3 SDRAM 64M 10 ns OK DEC01593 (1) ECC here indicates that one bit error correction occurred. POST POST Error Summary Contains a POST error summary if post fails. SYS System Asset Number and I/O Management You can only change the Asset# in the following display.
BIOS Setup Utility Features MLB Main Logic Board Asset Number Management Assembly: Asset#: Part#: Revision: Serial#: Artwork#: Main Logic Board 2224Z 54-25442-01 AX01 TA2544679 B01 DEC01595 CPU Processor Module Asset Number Management Assembly: Asset#: Part#: Revision: Serial#: Artwork#: Processor Module 2224Z 54-xxxxx-xx AX01 DVT2544831 B01 DEC01596 PCI PCI IRQ Assignment Status Integrated Integrated Integrated Universal Serial Bus (USB) [IRQ09][Enable] SCSI bus controller A [IRQ10][Enable] S
D D Caring For Your Server Introduction This appendix describes how to: • Clean the outside of the server • Clean the monitor screen • Clean the mouse • Pack and move the server CAUTION: Make sure you turn off the server and disconnect any external devices before doing any cleaning. When using a moistened cloth for cleaning, do not allow any excess fluid to leak into the server, keyboard, or monitor. Wait until the server is completely dry before applying power.
Caring For Your Server Cleaning the Server Clean the outside of the server periodically with a soft cloth. Use a cloth lightly moistened with a mild detergent solution. Do not use solvents or abrasive cleaners. Cleaning the Screen If the monitor screen gets dirty, clean it with a sponge or chamois cloth lightly dampened with a glass cleaning solution. Do not use solvents or abrasive cleaners.
Caring For Your Server Moving the Server Perform the following steps before shipping or moving the server: 1. Back up all files stored on all hard disk drives. 2. Turn off the server. 3. Disconnect the power cord from the outlet and the back of the server. 4. Disconnect the other cables from the back of the server. 5. Insert a drive protection card in the 3½-inch diskette drive. If you do not have a drive protection card, use a blank diskette. 6. Use two people to lift or move the server. 7.
Index A C audience · ix caring for your server · D-1 changing I/O port settings · 2-7 checking system management parameters · 2-15 cleaning monitor screen · D-2 server · D-2 cleaning the mouse · D-2 clock speed switch settings processor · A-9 configuration guidelines ISA/EISA expansion boards · 10-1 PCI expansion boards · 10-3 Pentium II processor module · 5-1 tape drive · 7-3 configuration utility RAID · 2-19 connecting RAID adapters configuration guidelines · 7-7 connecting single channel RAID adapter
Index D F device expansion brackets installing · 8-6 device mapping · B-1 I/O address · B-3 PCI configuration space address · B-4 processor memory address · B-2 diagnostics when to use · 13-3 diagnostics utility · 2-19 DIMM requirements · 6-2 drive IDs SCSI · 7-6 features environmental · A-6 forgetting your password · 12-4 front view server · 3-12 front-access security door and front bezel security lock · 12-3 E environmental features · A-6 error messages · 4-6 POST/boot codes · A-12 server status · 4-
Index installing external wide SCSI cable assembly · 8-10, 9-14 installing server at a new location · D-3 interrupt levels server · B-4 ISA/EISA expansion boards configuration guidelines · 10-1 ISA/EISA/PCI expansion boards removing metal filler plate · 10-9 L left side view server · 3-14 M main logic board components server · 3-20 main logic board connectors server · 3-18 managing your server · 4-1 mass storage devices installing · 8-1 memory DIMM requirements · 6-2 monitor screen cleaning · D-2 mouse c
Index Q Quick Launch purpose · 2-2 R RAID configuration guidelines when connecting RAID adapters · 7-7 rear view server · 3-16 replacing server battery/RTC · 3-26 S scan sequence server · 10-6 SCSI configuration utility · 2-17 SCSI devices drive IDs · 7-6 security features server · 12-5 security lock front-access security door and front bezel · 12-3 server boot devices · 10-4 boot sequence · 10-5 cleaning · D-2 components · 3-1 current requirements · A-5 ethernet daughter card components and connectors
Index hot swap drive · 8-9 status LED indicatiors hot swap drive · 9-12 supervisor password · 12-4 system management menu fields environment · C-17 memory · C-18 MLB · C-19 PCI IRQ assignment · C-19 POST · C-18 riser · C-19 summary · C-16 sys · C-18 system management parameters checking · 2-15 T tape drive configuration guidelines · 7-3 technical specifications · A-1 troubleshooting · 13-1 CD-ROM · 13-16 disk drive · 13-10 diskette drive · 13-17 Flash BIOS · 13-19 hot swap drive (model 3220) · 13-13 hot
