DIGITAL Server 5220 Series System Reference Part Number: ER-J2BWW-UA.
June 1998 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document. The software, if any, described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
Regulatory Compliance Statements The following statements of compliance are required by the respective governmental regulatory agencies. FCC Notice — U.S.A. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
VCCI — Japan This equipment is a Class II product based on the standard of the Voluntary Control Council for Interference Technology Equipment (VCCI). If it is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Ergonomics — Germany This equipment meets or exceeds the ergonomic requirements of ZH1/618, TÜV, Rheinland, Germany.
Contents Preface Introduction ..................................................................................................... Audience ......................................................................................................... Support Information......................................................................................... Organization.................................................................................................... Conventions ...............................
Contents Speeding up the Boot Process.................................................................. Checking System Management Parameters ............................................. BIOS Upgrade Utility ....................................................................................... SCSI Configuration Utility ................................................................................ Determining Devices Attached to Each SCSI Channel...............................
Contents 5 Processor Upgrades Introduction ..................................................................................................... Processor Configuration Guidelines ................................................................. Removing the Processor Module ..................................................................... Removing the Terminator Card........................................................................ Installing a Second Processor...................................
Contents 8 Installing Expansion Boards Introduction ..................................................................................................... ISA Expansion Board Configuration Guidelines................................................ PCI Expansion Board Configuration Guidelines................................................ Configuring PCI Expansion Boards Using the BIOS Setup Utility...................... Boot Devices ..........................................................................
Contents Hot Swap Drive Troubleshooting...................................................................... Tape Drive Troubleshooting............................................................................. Monitor Troubleshooting .................................................................................. CD-ROM Troubleshooting ............................................................................... Diskette Drive Troubleshooting ........................................................
Contents B Device Mapping Introduction ..................................................................................................... Processor Memory Address Map .............................................................. I/O Address Map ...................................................................................... Server Interrupt Levels ............................................................................. PCI Configuration Space Address Map .....................................
Contents Figures Typical DIGITAL Server 5220 ............................................................................................xviii 2-1. Typical BIOS Setup Utility Screen..............................................................................2-3 2-2. Typical BIOS Setup Utility Screen..............................................................................2-17 3-1. Server Brake .............................................................................................................
Preface Introduction P This System Reference describes how to operate, upgrade, configure, and troubleshoot your DIGITAL Server 5220 Series. This System Reference will also help to familiarize you with all aspects of the server and provide a reference tool for questions you might have in the future. If you are initially setting up your server, refer to the DIGITAL Server 5220 Series Installation Guide.
Preface Support Information A variety of support information is available to help you set up, configure, and operate your DIGITAL Server. This information comes in the form of README information, on-line help, electronic books, or as printed material. If you want to... Refer to the... Set up your server Installation Guide to unpack, install internal components, connect external devices and power, and access the ServerWORKS Quick Launch program.
Preface Organization This System Reference contains the following: • Chapter 1: Introduction—Provides information about your server such as: features, server software and documentation, diagnostic software, server utilities, and technical support. • Chapter 2: Server Software and Utilities—Describes the server software and utilities that are supplied with your server.
Preface xii • Chapter 9: Connecting Storage Devices—Describes how to connect SCSI, RAID, and IDE devices to the onboard controllers and to supported SCSI and RAID adapters. • Chapter 10: Server Security Features—Describes the various security features that are available to prevent server or data theft. • Chapter 11: Troubleshooting—Describes initial and advanced troubleshooting solutions. • Appendix A: Technical Specifications—Lists server operating specifications.
Preface Conventions Convention Example Description Installation Guide Italics are typically used for titles, comments, and references to other sections of this document or other documents. C:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message. SCU.BAT Monospaced text can also indicate a command that you need to enter to run an application or utility. [Enter] Square brackets surrounding text represents a keyboard key.
Preface Abbreviations Abbreviation Meaning ACPI Advanced configuration and power management interface APIC Advanced programmable interrupt controller ATAPI AT attachment packet interface BIOS Basic input/output system DIMM Dual in-line memory module DMA Direct memory access DRAM Dynamic random access memory ECC Error correction code ECP Extended capabilities port EPP Enhanced parallel port FDD Floppy disk drive FRU Field replaceable unit GB Gigabyte GUI Graphical user interface
Preface Abbreviation Meaning IRQ Interrupt requests ISA Industry standard architecture JBOD Just a bunch of disks KBC Keyboard controller LCD Liquid crystal display LPT Line printer (parallel port) LVD Low voltage differential MB Megabyte MMX Multimedia enhancement technology MS-DOS Microsoft disk operating system NIC Network interface card NOS Network operating system NVRAM Non-volatile random access memory OCP Operator control panel PCI Peripheral component interconnect PO
Preface xvi Abbreviation Meaning SDRAM Synchronous dynamic random access memory SEC Single edge contact SNMP Simple network management protocol SMI System management interrupt SVGA Super-video graphics array USB Universal serial bus VGA Video graphics array V-NET Video-network Windows NT Microsoft Windows NT operating system software XD-bus Utility bus for flashing BIOS and RTC ZIF Zero insertion force
Preface Special Notices Three kinds of special notices are used in this System Reference to emphasize specific information. WARNING: Indicates the presence of a hazard that can cause personal injury if the hazard is not avoided. CAUTION: Indicates the presence of a hazard that might cause damage to hardware or that might corrupt software. NOTES: Used to provide additional information.
Preface DEC00421 Typical DIGITAL Server 5220 NOTE: Your monitor, keyboard, and mouse might look different.
1 Introduction 1 The DIGITAL Server 5220 is a high-performance, highly-scaleable network and application server featuring the latest in modular processor, memory and storage technology. The DIGITAL Server provides support for the following features: Reliability/Availability Processor Module Support for one or two processors with 512 KB L2 cache.
Introduction Flexible Memory Architecture Server memory can be upgraded from 64 MB to a maximum of 1 GB using 64 MB, 128 MB, or 256 MB registered SDRAM DIMMs. SDRAM DIMMs 168-pin registered SDRAM DIMMs, 10 ns or faster, with 100 MHz bus speed. Variable Fan Speed Automatically adjusts fan speed according to ambient temperature. Internal Sensors Monitors internal server temperatures, fan operation, and voltages for the main logic board and processor module.
Introduction Hot Swap Disk Capability Supports up to seven hot swap drives that can be replaced while the server is operating. External SCSI Ports Your server can be cabled to a rear panel SCSI knockout to provide a connection to an external storage expansion box. Universal Serial Bus (USB) Two integrated USB ports. External I/O Ports Two serial ports and one Extended Capabilities Port (ECP)/ Enhanced Parallel Port (EPP) to support external options, such as a printer, modem, or local terminal.
Introduction Server Management and Security 1-4 Server Diagnostics Allows local and remote diagnosis of server problems. Hardware Configuration Allows local and remote server configuration. Unique Asset Management Unique server identifier in non-volatile memory provides easy asset management. BIOS Setup Utility Allows configuration of your server’s factory-default settings. BIOS and Firmware Upgrade Utility Upgrades the BIOS and firmware versions.
Introduction Server Software and Documentation The following software and documentation are supplied with your server: • ServerWORKS Manageability Suite contains ServerWORKS Quick Launch, DIGITAL ServerWORKS Manager, and licenses. − ServerWORKS Quick Launch consists of a bootable CD-ROM disc, a companion CD-ROM, and Getting Started guide. The Quick Launch program steps you through the initial server setup and operating system installation process.
Introduction Diagnostic Software Diagnostic software is shipped with every DIGITAL Server on the Quick Launch CDROM. This software contains an advanced set of diagnostic utilities for identifying and correcting problems with the server. The diagnostic software can be used to verify proper hardware installation and isolate intermittent problems that are not detected by the Power-On Self Test (POST).
Introduction Server Utilities and Technical Support Current server utilities and technical support information is available on the Quick Launch CD-ROM discs and on the Internet. For product information, use the address: http://www.windows.digital.com For technical support, use the address: http://www.windows.digital.com/support/support.asp For access directly to the software library for BIOS and driver updates, use the address: http://www.windows.digital.com/~ftp/00-index.
2 Server Software and Utilities Introduction 2 This chapter describes the utilities supplied with your server. Server utilities include: • ServerWORKS Quick Launch This software is used to install a network operating system onto the server. The CD-ROM also contains various device drivers and on-line documentation. • BIOS Setup Utility This utility allows you to configure your server after installing additional options and when changing your server’s factory-default settings.
Server Software and Utilities ServerWORKS Quick Launch ServerWORKS Quick Launch is used to install the server’s Network Operating System (NOS). In addition to providing quick and seamless NOS installation, Quick Launch also provides device drivers, documentation, and the ability to make diskettes of utilities such as diagnostics. For more information, refer to the Quick Launch Getting Started guide.
Server Software and Utilities Main Advanced Security System Time: System Date: [13:11:10] [10/29/1997] Diskette A: [1.44 MB,3½"] >Primary Master >Secondary Master [CD-ROM] [None] Video System: Monitor Type: >Cache and Shadow >Keyboard Features [EGA/VGA] [Color] Boot Exit Item Specific Help System Memory: 640 KB Extended Memory: 80896 KB At Bus Space: [Disabled] Extended Memory Report: [Compatibility] DEC01706 Figure 2-1.
Server Software and Utilities Use the BIOS Setup utility to: • Set time and date • Change I/O port settings • Set security options • Change the boot sequence • Check system management parameters The remainder of this section explains how to run the BIOS Setup utility, maneuver through the options, and perform specific tasks. Accessing the BIOS Setup Utility To access the BIOS Setup utility: 1. Turn on your server and allow the Power-On Self Test (POST) to complete. 2.
Server Software and Utilities Helpful Hints When using the System Setup (F2) in the BIOS Setup utility: • Several keyboard keys are assigned to help you select menus and submenus, options, change option values, and display help information.
Server Software and Utilities • Choosing the “Exit” menu allows you to: − Select “Save Changes & Exit” to save all Setup values and exit Setup. − Select “Exit Without Saving Changes” to exit Setup without recording any changes. − Select “Get Default Values” to set all setup options to their factory default values. − Select “Load Previous Values” to restore all setup values from the last session. − Select “Save Changes” to save all setup selections without exiting Setup.
Server Software and Utilities Changing I/O Port Settings The following list shows the settings that can be made to the I/O ports via the Advanced section of the BIOS Setup utility. • PS/2 mouse • COM1 • COM2 • Parallel port • Parallel port mode • Floppy disk controller • Integrated PCI Ethernet • Integrated PCI SCSI • Integrated IDE controller For more information on changing I/O port settings, refer to Appendix C, “BIOS Setup Utility Features.” To change the I/O port settings: 1.
Server Software and Utilities Assigning IRQs The following information is important for managing server IRQ assignments. The default setting for PCI expansion boards is Auto Select, which automatically assigns IRQs to PCI expansion boards. If you have ISA expansion boards or you wish to manually control PCI IRQ assignments, you must do the following to assign IRQs to expansion slots. 1. Reboot the server and press when the DIGITAL logo screen appears. 2. Select Advanced at the top of the screen menu.
Server Software and Utilities Setting Up Security The following sections describe the security features available and how to use them. Setting Supervisor and User Passwords Your server has password protections that can be set to prevent unauthorized access to the BIOS Setup utility. If a supervisor password is set, the server prompts you to enter a password before accessing the BIOS Setup utility.
Server Software and Utilities Perform the following steps to set a supervisor password: 1. Reboot the server and enter Setup. 2. Highlight the “Security” menu. 3. Highlight “Set Supervisor Password” and press [Enter]. 4. Type in a seven (7) digit alpha-numeric supervisor password and then press [Enter]. 5. Retype your password as instructed and press [Enter]. (Notice that “Supervisor Password Is” field now indicates Enabled.) If desired, set a user password as follows: 1.
Server Software and Utilities Enabling Password On Boot When “Password On Boot” is enabled, a screen appears after POST. The screen asks you to enter your supervisor or user password to allow your server to finish the boot process. Perform the following steps to set “Password On Boot”: 1. Reboot the server and enter Setup. 2. Highlight the “Security” menu. 3. Highlight “Password On Boot.” 4. Press the [+] key. (Pressing the [+] key again reverses your action.) 5.
Server Software and Utilities Other Security Options These options can provide further security for your server under certain conditions: • If “Password On Boot” is enabled and “Diskette Access” is set to “Supervisor,” entering the supervisor password at boot allows access to a diskette. Entering the user password at boot, however, prevents the server from accessing a diskette. CAUTION: Consider your security needs carefully before using the Password on Boot option.
Server Software and Utilities Changing the Boot Sequence It is sometimes necessary to change your server’s boot sequence. Follow your network manual’s instructions to determine the correct boot sequence. To change the boot sequence, proceed as follows: 1. Reboot the server and enter the BIOS Setup utility. 2. Highlight the “Boot” menu. If the CD-ROM drive is listed as the first boot device in the BIOS, the server will boot from the CD-ROM drive.
Server Software and Utilities Speeding up the Boot Process There are four options for speeding up the boot process which, in essence, eliminate or replace displays or checks. To make these changes, proceed as follows: 1. Reboot the server and enter Setup. 2. Highlight the Boot menu. The following table lists and describes the items displayed. 3. Field Description Floppy check Verifies the diskette boot drive. Setup prompt Displays the Setup prompt message during the boot sequence.
Server Software and Utilities Checking System Management Parameters These screens allow you to see an overview of your server's system and environment parameters, and details of the system assets (environment, memory, POST system, processor module, main logic board, and PCI IRQ assignment). To manage the system: 1. Reboot the server and press when the DIGITAL logo screen appears. 2. The "Summary” menu appears. Use the [←] and [→] arrows to select the parameter you want to view or change. 3.
Server Software and Utilities BIOS Upgrade Utility All servers have BIOS software in a flash (ROM) chip located on the main logic board. This BIOS initializes hardware and boots the operating system when the server is turned on. The BIOS also provides access to other services such as a keyboard and disk drives. You can upgrade your server's BIOS to future releases by executing the BIOS upgrade utility (PHLASH.EXE) located in the BIOS upgrade kit. PHLASH.EXE and BIOS upgrades are available on the Internet.
Server Software and Utilities SCSI Configuration Utility Your DIGITAL Server comes with an onboard, dual channel SYMBIOS 896 SCSI controller and a SCSI Configuration utility. This utility, located within the server BIOS, allows you to change SCSI controller settings without opening the server. Use the SCSI Configuration Utility to: • Check global factory default settings for each SCSI channel and devices connected to it. • Change factory default settings for individual SCSI devices.
Server Software and Utilities The Main menu fields are described in the table that follows. Menu Fields Allows you to… SYM port number Change adapter setup specifications and device selections. Change adapter status Activate or deactivate an onboard or external SCSI channel and all devices attached to it. The changes take place after a reboot. Adapter boot order Change the boot sequence of the adapters in the server.
Server Software and Utilities RAID Configuration Utility If a RAID adapter is installed in the server, the RAID configuration utility appears when you boot your server. If desired, you can skip this utility, or use this utility to configure your RAID array during initial setup. Refer to the RAID User’s Manual on the Quick Launch CD-ROM discs. Select the “User Documentation” button. Diagnostics Diagnostic software is shipped with every DIGITAL Server on the Quick Launch CDROM discs.
Server Software and Utilities To run the diagnostics from the DOS partition, perform the following: 1. At the MS-DOS prompt, type: C:\diag\diagnose.bat 2. After the server boots, choose MS-DOS from the boot selection. 3. Once the diagnostics begin, the main screen appears. To create the diagnostic diskettes from the Quick Launch CD-ROM, perform the following: 1.
3 Server Components Introduction 3 This chapter shows the location of the DIGITAL Server’s internal components and procedures for unlocking and removing the side panels. Procedures for installing a new server battery/Real-Time Clock (RTC) and a second or redundant power supply are also included.
Server Components Disconnecting External Devices and Power Before removing the side panels, perform the following: 1. Secure the server using the brake (see Figure 3-1). 2. Shut down any applications that are currently running, then shut down the operating system. 3. Turn off power to all external devices connected to the server. 4. Turn the server off. 5. Unplug the power cord from the wall outlet. 6. Disconnect the monitor’s power cord from the external ac outlet and the data cable from the server.
Server Components Removing and Installing the Side Panels To remove the side panels, perform the following: 1. Unlock the side panels. 2. Slide the panels to the rear of the server. WARNING: Removing the side panels activates two interlock switches located at the top-left and top-right of your server. These switches inhibit power to your server when activated. You might injure yourself or damage your server if you attempt to bypass these switches.
Server Components DEC01639-2 Figure 3-2.
Server Components To install the side panels. 1. Slide the panels to the front of the server. 2. Lock the side panels. DEC01639-3 Figure 3-3.
Server Components Server Front View 3-6 Figure Legend Component A IDE CD-ROM drive B 3½-inch diskette drive C Front access 5¼-inch or 3½-inch half-height drive bays D 3-way security lock E Integral hot-swap device bay for hot swap drives F Power, OCP, and reset buttons G Brake H Operator control panel (OCP) I Power indicator
Server Components A B C D E F G I H DEC01635-2 Figure 3-4.
Server Components Server Left Side View Figure Legend Component A Power switch interlock B Upper expansion board slots C Main logic board D(1) Processor and memory module E Lower expansion board slots F Casters (4) G Primary cooling fans (1 and 3) H Secondary cooling fans (2 and 4) (1) 3-8 The video/Ethernet daughter card is installed in the proprietary slot (under the processor module).
Server Components A B C D E F G H DEC01635-3 Figure 3-5.
Server Components Server Right Side View Figure Legend Component A Wide SCSI 68-pin connector B Power plug C Jumper cable D Storage backplane E SCSI address jumpers (J181) F Storage backplane SCSI terminator G Power supply H Power interlock switch I Rear fan (fan 5) NOTE: If installing a second or redundant power supply you must remove the rear fan, item I, and disconnect it from the main logic board.
Server Components A B C D E F G I H DEC01636-2 Figure 3-6.
Server Components Server Rear View Figure Legend 3-12 Component A SCSI knockouts (back panel) B Keylock C Keyboard and mouse ports D Parallel port E Serial ports F USB ports G Network activity and link LEDs H 10/100Base-T port connector (RJ45) I Video port J ac power plug K ac power out/monitor plug
Server Components B A A C D E F A G I K H J DEC01636-3 Figure 3-7.
Server Components Main Logic Board Connectors (1) 3-14 Figure Legend Connector A Dedicated ISA expansion slot (slot 2) B Shared PCI/ISA expansion slots (PCI slot 6; ISA slot 1) C PCI expansion slots (slots 1-6) D(1) Proprietary slot E USB ports F Two serial ports and one parallel port G Mouse and keyboard ports H PCI expansion slots (7-10) I Diskette drive connector J Fan 5 connector K Power supply connectors L Power on/off and OCP display connector M Primary IDE connector N
Server Components I J K L 7 M 8 H N 9 10 O G P F Q R E D 1 2 C S 3 T 4 5 B U 6 1 V 2 W A DEC01637-2 Figure 3-8.
Server Components Main Logic Board Components 3-16 Figure Legend Component A Real-time clock/server battery B Switch block C BIOS flash ROM D SCSI controller
Server Components B 7 8 C 9 A 10 1 2 3 4 5 6 1 2 D DEC01637-3 Figure 3-9.
Server Components Processor Module Components Figure Legend Component/Connector A Processor 1 B Processor 2 slot or terminator card C Switch for processor clock speed settings D Four DIMM sockets 1 2 D C A B DEC01638-3 Figure 3-10.
Server Components Video/Ethernet Daughter Card Connectors and Indicators Figure Legend Connector A Video graphics port B Network link indicator (green) C Network activity indicator (yellow) D 10/100Base-T connector (RJ45) D A B C DEC01625-2 Figure 3-11.
Server Components Tools Needed Prior to installing an option, have the following available: • A Phillips screwdriver • An antistatic wrist strap Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it. To prevent damage to circuit boards and/or components: 3-20 • Before touching any circuit board or component, put on a properly-grounded, anti-static wrist strap.
Server Components Replacing the Real Time Clock (RTC) Battery Your server’s battery runs the server Real Time Clock (RTC) and retains any setup information when it is turned off. If your server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace your server’s RTC battery. Also, make sure you replace the battery with either a DIGITAL part number 12-41474-05, Toshiba (P/N CR2032), or equivalent 3 V dc Lithium battery.
Server Components 9. Reboot and then run the BIOS Setup utility to configure your server. Refer to Chapter 2, “Server Software and Utilities,” for information on using the BIOS Setup utility. 7 8 9 10 1 2 3 4 5 6 1 2 DEC01637-4 Figure 3-12.
Server Components Adding a Second Power Supply The DIGITAL Server 5220 Series ships with one power supply for normal operation. An optional second power supply can be purchased to provide redundant power for simple configurations or additional power for optimum configurations. 1. Turn off the server. 2. Remove the ac power cord and monitor cables, if necessary. 3. Unlock and remove the right side panel. 4. Disconnect the power supply wire harness from the existing power supply if necessary. 5.
Server Components DEC01640 Figure 3-13.
4 Server Management Introduction 4 The DIGITAL Server 5220 Series is configured with hardware that supports server 2 management, including an 8031 processor with multiple I C busses for server status reporting.
Server Management Obtaining Information about Your Server The DIGITAL Server provides the following system information for the main logic board and the processor module configured on your server: • Asset number User-definable field for tracking these components • Part number DIGITAL part number • Revision number Board assembly revision number • Serial number Serial number of the board assembly • Artwork number Revision of the printed circuit board The System ID is also located on the ma
Server Management The main logic board and processor module each contain memory where specific information and System ID information is stored. The main logic board also stores the server’s System Asset number (see Figure 4-1). Information is available for the server’s main logic board and processor module (such as part numbers, revisions, serial numbers, etc.). You can also assign Asset numbers to these components.
Server Management Obtaining Information Using the BIOS Setup Utility You can use the BIOS Setup utility to check the Serial number, Revision number, and Asset number for the main logic board and processor module configured in the server. For example, if you change the main logic board or processor module in your server, you must run the BIOS Setup utility to re-synchronize the System ID (server model number and serial number) in the main logic board or processor module’s memory.
Server Management DIGITAL ServerWORKS Manager allows the Network or Server Administrator to perform the following functions on your server: • Manage DIGITAL PC print, file, and application servers supported by DIGITAL Servers using a Windows-based graphical user interface (GUI) for point and click simplicity. • Display server component information that provides critical information such as processor and file system utilization and information about the network interface.
Server Management Displaying Server Status Using the Hardware There are two types of information displayed when your DIGITAL Server is operating: • Normal status messages • Error messages During normal operation, Power On Self Test (POST) and boot messages are displayed on the monitor. Some POST messages are also displayed on the OCP panel. When an error occurs, an error message is displayed on both the monitor and OCP panel and a beep is sounded from the server’s speaker.
5 5 Processor Upgrades Introduction Installing a second processor increases the capabilities of your DIGITAL Server 5220 Series. This chapter describes the configuration guidelines that must be followed prior to upgrading your server as well as detailed procedures on removing and installing a processor module. Processor Configuration Guidelines To upgrade to a dual processor configuration you must purchase and install a processor upgrade kit.
Processor Upgrades • Use an anti-static wrist strap when servicing any part of the server. Refer to Appendix A, “Technical Specifications” for specific POST messages. Please refer to the README file on the ServerWORKS Quick Launch CD-ROM to view the latest processor compatibility information. Also, contact your DIGITAL sales representative or reseller for future processor upgrades and BIOS revisions. Removing the Processor Module To remove the processor module: 1. Power down the server. 2.
Processor Upgrades A DEC01641-2 Figure 5-1.
Processor Upgrades Removing the Terminator Card To remove the terminator card from the processor module, grasp the terminator by each end and pull up (see Figure 5-2). DEC01638-4 Figure 5-2.
Processor Upgrades Installing a Second Processor 1. Remove the processor from its shipping container. 2. Insert the processor into this slot (see Figure 5-3). 3. Press down on the processor so the two plastic tabs at each side lock it securely in the socket. DEC01638-5 Figure 5-3.
Processor Upgrades Installing the Processor Module 1. If you are changing processor speeds, set all appropriate switch settings on the processor module. Otherwise, current switch settings apply. Refer to Appendix A, “Technical Specifications,” for switch locations. 2. If you are installing additional memory as part of this procedure, refer to Chapter 6, “Installing Additional Memory,” for more information. 3. Install the processor module. 4.
Processor Upgrades A DEC01641-3 Figure 5-4.
Processor Upgrades Run the System ID Configuration Utility If you upgraded your server with a new processor, you need to run the System ID utility (SIDUTIL) to store the new model information in your server memory. To run the SIDUTIL: 1. Insert the bootable Quick Launch CD-ROM disc in the CD-ROM drive. 2. Select the Installation and Utilities button on the main screen. 3. Select the Utilities tab. 4. Insert a blank formatted diskette into drive A. 5.
Processor Upgrades Example: DIGITAL Server 5220 FR-J2BAW-AA where 5220 is the model name and FR-J2BAW-AA is the part number. The following is description example: 400/512 PII 64 MB. 9. After selecting the correct description, press [Enter]. A new System ID is stored in the main logic board memory. The changed model name and part numbers appear at the top of the menu in the current field. 10. To exit SIDUTIL, press [Esc].
6 Installing Additional Memory Introduction 6 Your server supports 168-pin DIMM memory modules that use registered Synchronous Dynamic Random Access Memory (SDRAM) technology. Your server requires at least 64 MB of memory. Adding more memory enables your server to run larger, more complicated software and run it more quickly. Registered SDRAM DIMMS are available in 64 MB, 128 MB and 256 MB sizes to expand your server memory up to 1GB.
Installing Additional Memory Server DIMM Requirements • Supported DIMMs: 168-pin registered SDRAM with ECC. • DIMMs should have an access time of 10 ns or faster. • Supported densities: SDRAM DIMMs are available in 64 MB, 128 MB, and 256 MB of ECC protected memory. • Maximum memory: 1 GB. Memory Configuration Guidelines The memory configuration guidelines for the DIGITAL Server 5220 Series are as follows: 6-2 • Each memory bank on the processor module accommodates one DIMM.
Installing Additional Memory Bank 3 Bank 2 Bank 1 Bank 0 DEC01638-6 Figure 6-1.
Installing Additional Memory Memory Configurations The following table lists examples of memory configurations and the mixing of memory sizes.
Installing Additional Memory Installing DIMMs on the Processor Module Use the following procedure to install DIMMs: CAUTION: To avoid possible damage to the components, place the antistatic wrist strap on your wrist and connect the grounding clip to a non-painted metal surface of the server’s chassis. 1. Power down your server. 2. Unlock and remove the left side panel. Refer to Chapter 3, “Server Components,” for more information. 3. Remove the processor module. 4. Unpack the DIMMs.
Installing Additional Memory DEC01638-7 Figure 6-2. Installing a DIMM 6. Insert the DIMM straight down into its socket. Apply equal pressure to both ends of the DIMM until it fully seats in the socket. The plastic hold-down/ejector tabs snap into place when the DIMM is inserted correctly. 7. Continue installing DIMMs to complete your memory upgrade.
Installing Additional Memory 8. Replace the processor module. 9. Replace and lock the left side panel. Refer to Chapter 3, “Server Components,” for more information. 10. Connect all external devices and restore power. 11. Reboot the server to configure it for the additional memory. For more information, refer to Chapter 2, “Server Software and Utilities,” for information on using the BIOS Setup utility.
7 Installing Disk and Tape Drives Introduction 7 Your DIGITAL Server 5220 supports wide Ultra SCSI disk drives. The following sections describe the SCSI configuration guidelines that must be adhered to so your server operates correctly after installing and connecting SCSI devices. The server supports two SCSI channels. Channel 1 is used to connect internal SCSI devices. Channel 2 is used to connect external SCSI devices.
Installing Disk and Tape Drives SCSI Configuration Guidelines The SCSI controller has two buses, Channel 1 and Channel 2, which are typically used as follows: 7-2 Location Mode SCSI type Bus Speed Max. Devices Max. Bus Length Internal (Channel 1) Singleended Wide Ultra SCSI 40 Mbytes/s 8 1.5 m External (Channel 2) LVD Wide Ultra2 SCSI 80 Mbytes/s 16 devices 12 m • Both ends of each SCSI bus must be terminated. The main logic board termination is set automatically.
Installing Disk and Tape Drives Tape Drive Configuration Guidelines • Tape drives should be installed in the upper 5¼-inch drive bays. • A full-height tape drive occupies two half-height 5¼-inch drive bays. • Use the secondary IDE controller to connect an IDE tape drive and observe the following guidelines. 1. Attach the supplied IDE cable and configure the drive for ”master” operation. 2. Change the “Local bus IDE adapter” field in the BIOS Setup Utility to BOTH to enable the secondary connector.
Installing Disk and Tape Drives RAID Configuration Guidelines • Fault management must be supported and enabled by an optional RAID adapter for disk drive hot swapping. • When adding a RAID adapter to a server that does not have RAID installed, use the RAID software to configure your server for RAID operation. • Select the disk drives in the hot swap drive bays for hot-swap support in a RAID server.
Installing Disk and Tape Drives Storage Backplane Your storage backplane supports seven hot-swap drives split between two SCSI bus sections: SCSI Channel 1 and SCSI Channel 2 (see Figure 7-1). SCSI Channel 1 is the upper bus section and consists of four SCSI device connections. SCSI Channel 2 is the lower bus section and consists of three SCSI device connections. These channels can be configured as two independent SCSI buses or as one SCSI bus (factory default) by installing a wide SCSI jumper cable.
Installing Disk and Tape Drives A B C B A B C B J181 A W1 W2 W3 DEC00581 Figure 7-1.
Installing Disk and Tape Drives Cables Your server comes with the following cabling arrangements: • Two IDE cables One IDE cable is installed and connected to the factoryinstalled CD-ROM drive. The second IDE cable is supplied in the server accessories kit for installing an optional IDE device. • Two wide SCSI cables and terminators One SCSI cable and terminator are installed for a single SCSI channel configuration.
Installing Disk and Tape Drives Installing Optional Drives Your server has three drive bay areas. Optional drives such as SCSI disk drives, CD-ROM drives, and tape drives can be installed in these drive bay areas. The three drive bay areas are: 7-8 • Left-front access drive bay area—This area has one 5¼-inch IDE CD-ROM drive and one diskette drive (standard on the DIGITAL Server 5220 Series).
Installing Disk and Tape Drives Installing a Half-Height 5¼-Inch Device into the Top-Right Drive Bay To install a half-height 5¼-inch device into one of the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3. Unlock and remove the side panels. 4. Unlock and open the door. 5. Remove the plastic filler panel by pushing it out from inside the server. 6.
Installing Disk and Tape Drives D EC 00409-2 Figure 7-2.
Installing Disk and Tape Drives Installing a Full-Height 5¼-Inch Device into the Top-Right Drive Bay To install a full-height 5¼-inch device into the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3. Unlock and remove the side panels. 4. Unlock and open the door. 5. Remove both plastic filler panels by pushing them out from inside the server. 6.
Installing Disk and Tape Drives A D E C 0 0 6 3 4-2 Figure 7-3.
Installing Disk and Tape Drives Expansion Brackets You can install 3½-inch half-height devices in the top-right drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install brackets onto the device (see Figure 7-4). Expansion brackets are either supplied with the device or can be purchased from DIGITAL. Contact your local authorized DIGITAL reseller for additional information. DEC01447 Figure 7-4.
Installing Disk and Tape Drives Hot-Swap Drive Bay Hot-swapping allows you to remove or install a hot swap drive while the server remains on-line and active but not accessing the device being swapped. This eliminates interference with the server’s operation. For hot swap drives, you can use the “hot swapping” method to replace a drive providing that the device is not active (green activity LED is off). NOTE: You might need to reconfigure your server to recognize the devices you installed.
Installing Disk and Tape Drives DEC01401-2 Figure 7-5.
Installing Disk and Tape Drives Hot Swap Drive Status Indicators The hot-swap backplane monitors the hot swap drives to identify error conditions or failures. This status is displayed on the LEDs. The left LED displays the device activity status. The right LED is the fault LED. • Activity Status the left LED (green) is on or flashing when the hot swap drive is active. CAUTION: For non-RAID adapters, removing a hot swap drive when the left LED is on or flashing can cause the loss or corruption of data.
Installing Disk and Tape Drives External Storage You can use additional SCSI cables and/or controllers to connect external SCSI devices to your server. Consult your local authorized DIGITAL reseller for information on SCSI options and cables. Connecting an External Device to the Onboard SCSI Controller To connect an external SCSI bus to the onboard SCSI controller: 1. Power down the server. 2. Unlock and remove the left side panel. 3.
Installing Disk and Tape Drives B A DEC01642-2 Figure 7-6.
Installing Disk and Tape Drives 6. Connect the external SCSI device making sure it is properly terminated. NOTE: If you are not connecting an external storage box at this time, attach a terminator to the external SCSI connector at the rear of the server. DEC01643 Figure 7-7.
8 Installing Expansion Boards Introduction 8 This chapter contains the configuration guidelines that must be followed prior to installing ISA or PCI expansion boards as well as detailed installation procedures. The BIOS detects ISA and PCI boot devices and expansion boards. ISA devices have jumpers or switches that determine their bus address.
Installing Expansion Boards PCI Slot 7 PCI Slot 8 7 PCI Slot 9 PCI Slot 10 9 8 10 Proprietary Slot PCI Slot 1 1 PCI Slot 2 2 PCI Slot 3 3 PCI Slot 4 PCI Slot 5 4 PCI Slot 6 6 5 1 ISA Slot 1 ISA Slot 2 2 DEC01637-5 (1) The video/Ethernet daughter card must be installed in the proprietary slot. (2) PCI slot 6 and ISA slot 1 share an expansion slot at the rear of the server. Only one expansion board can be installed in either one of these slots at any one time. Figure 8-1.
Installing Expansion Boards PCI Expansion Board Configuration Guidelines • All PCI slots support bus mastering. • PCI expansion boards should be installed starting in PCI slot 1. Install a PCI expansion board in the “shared PCI slot” (slot 6) last. • The assignment for the boot device depends on which boot device occurs first on the bus. • The BIOS assigns addresses starting with the first available address. • The lower the address, the higher the priority that is assigned to the device.
Installing Expansion Boards Boot Devices The BIOS Setup utility allows you to define the boot device location as: • Onboard SCSI controller • PCI expansion slot (default) • ISA expansion slot The BIOS assigns addresses beginning at the first available address the lower the address, the higher the priority assigned to that device. Server Boot Sequence The server boot sequence is as follows: 1.
Installing Expansion Boards Server Scan Sequence If the boot device is neither the CD-ROM drive or the diskette drive, then the operating system will be found on drive C. The location of drive C can be determined as follows: 1. The search for a bootable device begins from a low ROM address to a high ROM address (starting at C8000h through EFFFFh). The boot device with the lower address is assigned higher priority (this is drive C). 2.
Installing Expansion Boards PCI Scan Sequence The server PCI slot sequence is listed in the following table: Priority Slot Number 1 Proprietary slot (Bus 0 - VGA: Device 12h) 2 SCSI controller (Bus N+2, Device 0Eh) 3 Slot 1 (BUS 0, Device 0Eh) 4 Slot 2 (BUS 0, Device 0Dh) 5 Proprietary slot (Bus 0 - ENET: Device 0Fh) 6 Slot 10 (BUS N+1, Device 08h) 7 Slot 9 (BUS N+1, Device 09h) 8 Slot 8 (BUS N+1, Device 0Bh) 9 Slot 7 (BUS N+1, Device 0Ah) 10 Slot 3 (BUS N+2, Device 08h) 11 Slot 4 (B
Installing Expansion Boards • The bus scanning process is in a recursive loop. The following explains this loop: − If the server BIOS detects a PCI-to-PCI bridge chip (PPB) on the current Bus N, the bus number of the PPB is assigned as N + 1. The server BIOS does not scan the next device or slot on the current bus (Bus N). Instead, it scans the first device of Bus N + 1 and, if the first device is not PPB, it then scans the second device of Bus N + 1.
Installing Expansion Boards Installing Expansion Boards The following sections describe how to install ISA and PCI expansion boards. 1. Turn off your server. 2. Remove the left side panel. NOTE: Read and fully understand your optional expansion board's documentation before installing it. 3. Unscrew and remove the metal filler plate from the desired PCI or ISA expansion slot. 4. Discard the filler plate, but retain the screw.
Installing Expansion Boards DEC01642-3 Figure 8-2. Removing a Metal Filler Plate 5. Insert the new expansion board into the socket from which the filler plate has been removed, and push the board firmly into place. 6. Secure the expansion board with the screw removed from the filler plate. 7. Replace the left side panel. 8. Restore power and reboot the server.
Installing Expansion Boards DEC01642-4 Figure 8-3.
9 Connecting Storage Devices Introduction 9 This chapter contains the cabling configurations that must be followed when connecting storage devices. Refer to Chapter 7, “Installing Disk and Tape Drives,” for detailed information on SCSI configuration guidelines.
Connecting Storage Devices Single Backplane Configuration To connect SCSI devices to a single SCSI channel, perform the following: 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Unlock and remove the server side panels. 4. Connect the cables as shown in Figure 9-1. 5. If using the top 5¼-inch drive bay, connect the appropriate power cable to the device. 6. Replace and lock the side panels. 7. Connect all external devices and then power on your server. 8.
Connecting Storage Devices Figure 9-1 Legend Component A IDE tape drive B C D IDE CD-ROM drive Primary IDE connector Secondary IDE connector E SCSI channel 1 connector F SCSI channel 2 connector G 68-pin SCSI cable to SCSI knockout H External terminator I 68-pin SCSI connector to storage backplane (SCSI channel 1) J Jumper cable K 68-pin SCSI terminator L Storage backplane 9-3
Connecting Storage Devices A L B K D J C E I F G H DEC01644-2 Figure 9-1.
Connecting Storage Devices Split Backplane Configuration (SCSI) To connect SCSI devices using a split backplane and two SCSI channels, perform the following: 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Unlock and remove the server side panels. 4. Connect the cables as shown in Figure 9-2. 5. If using the top 5¼-inch drive bay, connect the appropriate power cable to the device. 6. Replace and lock the side panels. 7.
Connecting Storage Devices 9-6 Figure 9-2 Legend Component A IDE tape drive B C D IDE CD-ROM drive Primary IDE connector Secondary IDE connector E SCSI channel 1 connector F SCSI channel 2 connector G 68-pin SCSI connector to storage backplane (SCSI channel 2) H Terminator (SCSI channel 2) I 68-pin SCSI connector to storage backplane (SCSI channel 1) J Terminator (SCSI channel 1) K Storage backplane
Connecting Storage Devices A K B J I D H C E G F DEC01645-2 Figure 9-2.
Connecting Storage Devices Split Backplane Configuration (RAID) To connect SCSI devices using a split backplane and two separate RAID channels, perform the following: 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Unlock and remove the server side panels. 4. Connect the cables as shown in Figure 9-3. 5. If using the top 5¼-inch drive bay, connect the appropriate power cable to the device. 6. Replace and lock the side panels. 7.
Connecting Storage Devices Figure 9-3 Legend Component A IDE tape drive B C IDE CD-ROM drive Secondary IDE connector D E Primary IDE connector Two channel RAID adapter F SCSI channel 1 connector G SCSI channel 2 connector H RAID connector adapter channel 1 I RAID connector adapter channel 0 J External RAID connector adapter channel 0 K External RAID connector adapter channel 1 L 68-pin SCSI connector to storage backplane (RAID channel 1) M Terminator (RAID channel 1) N Terminator (
Connecting Storage Devices A P B O D C N E M F G L H I K J DEC01646-2 Figure 9-3.
10 Server Security Features Introduction 10 Server security is important to prevent theft or accidental loss of software and hardware. The DIGITAL Server provides the following levels of protection: • Left and right security door lock—located at the front of your server. • Left and right side panel lock—located at the rear of your server. • Supervisor password. • Additional security features.
Server Security Features Left and Right Door Security Lock Your server has a three-way keylock used to prevent unauthorized access to the leftand right-front security doors. To open the left-front security door, insert the key into the keylock at the bottom position and then turn the key clockwise to the first unlock position. To open the right-front security door, continue to turn the key clockwise to the second unlock position.
Server Security Features Left and Right Side Panel Lock Your server has a chassis keylock used to prevent unauthorized removal of the left and right side panels. To release the left and right side panels, insert the key as shown and then turn to the right. Note that your server keys fit both the front keylock and rear chassis lock. CAUTION: Be careful not to lose your server keys. Losing these keys prevents you from removing the side panels and opening the front security doors.
Server Security Features Supervisor Password Your server has password protection that you can set to prevent unauthorized access to your server files. If you set a supervisor password, you will be prompted to enter it prior to accessing the BIOS Setup utility. If “Password On Boot” is enabled, you will be prompted to enter a password before your operating system boots. Refer to Chapter 2, “Server Software and Utilities,” for more information.
11 Troubleshooting Introduction 11 This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if your server fails.
Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot your DIGITAL Server. • Record all configuration information and have it readily available. • Turn off your server, wait until all disk drives completely spin down, and then turn it back on. • Refer to Appendix A, “Technical Specifications,” if the POST detects an error. • Ensure that all cables and connections are secure.
Troubleshooting • Run the SCSI or RAID configuration utility if you have problems after connecting devices. Refer to Chapter 2, “Server Software and Utilities,” for additional information. • Contact DIGITAL Services for software or hardware related problems. NOTE: If you need to return a failed component, pack it in its original container and return it to DIGITAL for service. If you are a self-maintenance customer, call your authorized DIGITAL service provider for assistance and recommendations.
Troubleshooting Running the Diagnostics To run the AMIDiag base package (Emergency Mode diskette) from a diskette, follow this procedure: 1. Insert the diskette labeled “For Emergency Use” in drive A and then boot the server. 2. Use the arrow keys to highlight the desired test. 3. Press [Enter]. For additional troubleshooting information refer to the AMIDiag User’s Guide, located on the Quick Launch CD-ROM.
Troubleshooting Running DIGITAL Vendor Extended Tests To run DIGITAL Vendor Extended Tests from a diskette: 1. Insert the DIGITAL Vendor Extended Tests diskette for the selected device and then boot the server or type A:\DMENU. 2. Select the desired test. Each diskette has a README.TXT file with a list of devices that can be tested and additional information about each diagnostic.
Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the server is turned on. Server is not plugged in. Turn off the server, plug it in, and then turn it back on again. No power at the wall outlet. Use another wall outlet. Main logic board failed. Contact your authorized service representative. Main logic board switches incorrectly set. Set all appropriate switches. Processor module has failed. Reseat the processor module.
Troubleshooting Problem Possible Cause Action Power is on, but there is no screen display. Brightness and contrast controls are not correctly set. Adjust the brightness and contrast controls. Monitor is off. Turn on the monitor. Monitor cable is incorrectly installed. Check all monitor connections. Incorrect video drivers installed. Install the correct video drivers. Video controller has failed. Contact your authorized service representative. Monitor has failed.
Troubleshooting Problem Possible Cause Action Server operates incorrectly after installing optional expansion board. Expansion board installed incorrectly. Remove expansion board and reinstall. IRQ conflict. Run System Management to check status of IRQ assignments. Refer to Chapter 2 and Appendix C. Expansion board has failed. Remove expansion board and reboot. If server boots without errors, replace expansion board. Memory configured incorrectly.
Troubleshooting Problem Possible Cause Action No response to keyboard commands. Keyboard might be password Enter the keyboard password. protected by a local or remote control program. Keyboard is not connected. Power down the server and connect the keyboard. Keyboard is connected to the Power down the server and connect mouse port. the keyboard to the keyboard port. Keyboard failed. Replace keyboard or contact your authorized service representative.
Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action Server does not recognize an internal SCSI device. SCSI device jumpers incorrectly set Refer to the supplied kit installation instructions. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration in Chapter 7. Termination not removed from the SCSI device. Remove termination. Refer to the supplied kit installation instructions. SCSI controller has failed.
Troubleshooting Problem Possible Cause Action Server does not recognize an external SCSI device. SCSI device jumpers incorrectly set. Refer to the supplied kit installation instructions. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration in Chapter 7. Termination not removed from the SCSI device. Remove termination. Refer to the supplied kit installation instructions. SCSI controller has failed.
Troubleshooting Problem Possible Cause Action Server does not boot from an internal SCSI hard disk drive. Boot device not attached to the SCSI controller at the lowest ROM address. Run the BIOS Setup utility to define the server boot device. PCI/ISA scanning order incorrect. Refer to the bus scanning examples in Chapter 8. SCSI boot hard disk drive not formatted. Format the SCSI hard disk drive. SCSI device drivers not installed or incorrectly installed on SCSI boot hard disk drive.
Troubleshooting Problem Possible Cause Action SCSI hard disk drive cannot read or write information. Incorrect disk drive jumper settings. Refer to the supplied kit installation instructions. Loose or incorrectly installed cables. Make sure all cables are correctly installed. SCSI hard disk drive is not correctly formatted or partitioned. Format and partition as required using the supplied operating system. Check hot swap drive status LEDs for a failure indication.
Troubleshooting Hot Swap Drive Troubleshooting 11-14 Problem Possible Cause Action Drive fault LED lit. Drive failed. Replace drive. Drive activity and fault LEDs lit. Drive is hung or has failed. Replace drive. Drive fault LED flashing. Drive is in recovery mode or has failed and is spinning down. Allow the drive array to build or fully spin down. Drive fault status LED is either on or off; fault status LED flashing. Drive is active and spinning down due to a fault.
Troubleshooting Tape Drive Troubleshooting Problem Possible Cause Action Tape will not load. Tape inserted incorrectly. Insert the tape with the arrow on the cassette pointing towards the drive. Cannot write data to a tape. Tape write-protected. Slide the write-protect tab on the cassette to the closed position. Tape will not eject. Tape jammed in drive. Using a small screwdriver, rotate the motor shaft clockwise to bring threading mechanism to the initial loading position.
Troubleshooting Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator is not on. Monitor is turned off. Turn on the monitor. Power cord is not connected. Connect the power cord to the server. No power at wall outlet. Use another outlet. Power indicator is defective. Contact your authorized service representative. Monitor brightness and contrast controls are incorrectly set. Adjust the monitor brightness and contrast controls. Monitor has failed.
Troubleshooting CD-ROM Troubleshooting Problem Possible Cause Action Cannot access the CDROM drive. Error message reading drive x. Device drivers not installed. Install correct device drivers. No disc in the CD-ROM drive. Insert a disc. On the CD-ROM drive, slave jumper selected instead of master Change master/slave switch jumper to master. IDE cable disconnected. Properly connect the IDE cable. Refer to Chapter 9. Tray open. Close the tray. No disc or tray is open.
Troubleshooting Diskette Drive Troubleshooting Problem Possible Cause Action Target diskette drive cannot read or write information. Diskette is not formatted. Format the diskette. Diskette is worn or damaged. Try another diskette. Server does not boot from a target diskette drive. Diskette is write-protected. Slide the write-protect switch so the hole is not visible. Diskette drive is empty. Insert a diskette. Diskette write protection enabled.
Troubleshooting RAID Troubleshooting Problem Possible Cause Action Replaced drive does not spin up to speed. Drive not seen by RAID host adapter. Manually rebuild the drive. Multiple drives have failed. No power available. Restore power, run the RAID configuration utility and change the state of any failed (FLD) drive to optimal (OPT). Remove the drive, wait 20 seconds, reinsert drive. Wait one minute and then rebuild the drive.
Troubleshooting Flash BIOS Troubleshooting 11-20 Problem Possible Cause Action Cannot flash the server’s BIOS Main logic board switch settings incorrectly set. Make sure main logic board switch SW1-2 “Recovery Mode” is set to Recovery and SW1-1 “BIOS Protection” is set to Off. Refer to Appendix A for switch locations. BIOS Setup utility switch setting incorrectly set. Make sure the “System BIOS Flash” option in the BIOS Setup utility is set to Enabled. Refer to Chapter 2 for more information.
A Technical Specifications Introduction A This appendix provides the following technical characteristics for your server: • Server specifications • ISA expansion slots • PCI expansion slots • Power supply input power requirements • Power supply output specifications • Power cord requirements • Environmental features • Main logic board switch settings • Processor module switch settings • Server status messages • POST OCP messages • OCP messages • Processor module voltage and tempe
Technical Specifications Server Specifications The following sections list the server performance, dimensions and environmental specifications. Performance Specifications Attributes Specification Bus clock ISA PCI 8.33 MHz 33 MHz Data I/O ISA PCI 8-bit and 16-bit 32-bit Memory(1) 168-pin, 72-bit registered SDRAM DIMMs with 100 MHz bus speed.
Technical Specifications Server Dimensions Dimension Specification Width 371.94 mm (14.6 in.) Length 589.33 mm (23.2 in.) Height 513.87 mm (20.23 in.) Weight 24.5 kg (54.02 lb.
Technical Specifications ISA Expansion Slots The main logic board contains one dedicated ISA expansion slot and one shared ISA expansion slot. These slots support +5 V dc expansion boards. PCI Expansion Slots The main logic board contains nine dedicated PCI expansion slots and one shared PCI expansion slot. These slots support: • 5 V dc 32-bit PCI connector type • 5/3.3 V dc universal PCI connector types • Bus mastering NOTE: PCI expansion slots 1 through 3 do not support 3.3 V dc.
Technical Specifications Power Supply Output Specifications Your server’s power supply provides the following output ratings: • +5 V dc 2.5 A min, 52 A max. • +3.3 V dc 0 A min, 37.4 A max. • +12 V dc 0.5 A min, 11 A max. • -12 V dc 0 A min, 0.5 A max. • -5 V dc 0 A min, 0.2 A max. +5 V dc and +3.3 V dc maximum total output: 355 W. +5 V dc and +3.3 V dc and +12 V dc maximum total output: 420 W. Power supply total output: 450 W maximum.
Technical Specifications Environmental Features This product has been designed with several features intended to reduce environmental impact in manufacturing, use, and end-of-life disposition. A-6 Ozone Depleting Substances (ODS) This product and its shipping package do not contain nor are they manufactured with Class I ODS, as defined in Title VI, section 611 of the clean air act amendments of 1990.
Technical Specifications Acoustic Levels Declared values as per ISO 9296 and ISO 7779: Sound Power Level L WAd , B Sound Pressure Level L pAm , dBA Idle Operate (Bystander positions) Idle Operate with 0 x HDD 5.6 5.6 37 37 with 3 x HDD 5.8 5.9 40 42 Product DIGITAL Server 5220 Current values for specific configurations are available from DIGITAL representatives.
Technical Specifications Main Logic Board Switch Settings The following table lists the main logic board switch settings and factory-default settings. Figure A-1 shows the switch locations. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis. A static discharge from your fingers can result in permanent damage to electronic components.
Technical Specifications ON 7 8 1 2 3 4 OFF 9 SW1 10 1 2 3 4 5 6 1 2 DEC01637-6 Figure A-1.
Technical Specifications Processor Module Switch Settings The following table lists the switch settings of various processor speeds and does not indicate processor availability. The switches are set correctly for the processor that came with the server you purchased. You only need to change the processor switch settings, that is SW1, should you upgrade to another processor. Figure A-2 shows the switch locations. CAUTION: Do not touch any electronic component unless you are safely grounded.
Technical Specifications 1 OFF 1 2 3 4 ON SW1 2 DEC01638-2 Figure A-2.
Technical Specifications Server Status Messages Component Possible Failures Result Main logic board voltages: +12, +5, +3.3, and -12V The voltages are outside of the power good range. An error message displays and a warning beep sounds. The voltage exceeds the upper limit. The server will shutdown after 5 minutes. The voltage falls below the lower limit. A warning message displays and a warning beep sounds. The primary fans (fans 1 and 3) fail. The redundant fans will activate.
Technical Specifications Component Possible Failures Result CPU temperature sensing The temperature exceeds 72 °C (161.6°F). Backup fans activate without warning. If the temperature drops below 70 °C the backup fans are turned off. The temperature exceeds the warning level (>75 °C; >167°F). A warning message appears and a warning beep sounds. If the temperature exceeds the warning level for more than five minutes, the server automatically shuts down.
Technical Specifications POST OCP Messages For the processor, the following table lists the messages, both normal and error, that will display on the server’s OCP panel during POST and any beeps that might sound when an error occurs. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds. To enable it, press the button again.
Technical Specifications POST Code Descriptions Count Down Code(1) Normal OCP Display Unexpected interrupts test 230 Unexpected int Shadow ROMs 220 Shadow ROMs test Test DRAM refresh 512K and 640K 210 512-640K DRAM OCP Error Display 2-2-3-1 Extended memory test 200 Ext. mem test Set cache registers 190 Set cache regs. Cache configuration 180 Cache config.
Technical Specifications POST Code Descriptions Count Down Code(1) Normal OCP Display CPU search 50 Search other CPU Search for option ROMs Scan option ROM Enable IRQs 20 Enable IRQs Setting time of day 10 Set time of day One short beep before boot (1) Count down codes are displayed on your server’s monitor.
Technical Specifications The following table lists the messages that appear during POST in support of the processor module. POST Message Description PROC 01 present (Speed:xxx, ID:xxxx, L2:xxxKB) Indicates 1 or 2 processor(s) found. PROC 02 present (Speed:xxx, ID:xxxx, L2:xxxKB) The ID is the processor ID value that indicates the stepping of the processor. Like stepping chips should be installed on any given processor module.
Technical Specifications OCP Messages During certain failure conditions, including out-of-range conditions, an error message is displayed on the OCP panel and a corresponding error code sounds from the server’s speaker. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds. To enable it, press the button again. Hot keys are defined in BIOS as [CTRL] + [ALT] +[1] and enable toggling of the OCP display status messages just as though the OCP button were pressed.
Technical Specifications OCP Status and Error Messages Status Normal OCP Display OCP Error Display Description of Error Display/Action CPU ambient temperature PROC1 temp=XXX C PROC 1 overheat Temperature of Processor 1 is out of range. PROC 2 overheat Temperature of Processor 2 is out of range. PROC2 temp=XXX C Action: Verify fans are operational. Power supply status P/S1 OK Fan status Sys fans OK P/S1 fail Power supply 1 is not working.
Technical Specifications Status Normal OCP Display OCP Error Display Description of Error Display/Action System voltages PROC voltages OK GTL1 1.5V =x.xxV Most likely a processor module failure. CPU voltages OK VRM1 y.yyV=x.xxV Voltage regulator 1 should be y.yy volts and is being measured at x.xx volts. VRM2 y.yyV=x.xxV Voltage regulator 2 should be y.yy volts and is being measured at x.xx volts. CPU voltages IO VOL 25V = x.xxV Action: Diagnose whether the CPU module is bad.
Technical Specifications Processor Module Voltage and Temperature Ranges The following tables list the operating voltage and temperature ranges for the processor module. Processor Voltage Range Normal Error Range Error Based Voltage Range Power Good Voltage Shutdown Voltage Value Bad Voltage Value CPU I/O voltage 2.5V ± 5% +2.375 ≈ 2.625V +2.2 ~ 2.8V > +3.0V < +1.85V Vtt of GTL 1.5V ± 10% +1.35 ≈ 1.65V +1.32 ~ 1.68V > +1.8V < +1.
Technical Specifications Processor Voltage Range (Vccp) A-22 Vccp ± 7% Power Good Range +10% Shutdown Value -10% Hardware Bad Value 1.80V 1.6740 ~ 1.9260V > +1.980V < +1.620V 1.85V 1.7205 ~ 1.9795V > +2.035V < +1.665V 1.90V 1.7670 ~ 2.0330V > +2.090V < +1.710V 1.95V 1.8135 ~ 2.0865V > +2.145V < +1.755V 2.00V 1.8600 ~ 2.1400V > +2.200V < +1.800V 2.05V 1.9065 ~ 2.1935V > +2.255V < +1.845V 2.10V 1.9530 ~ 2.2470V > +2.310V < +1.890V 2.20V 2.0460 ~ 2.3540V > +2.420V < +1.
Technical Specifications Processor Temperature Sensing Description Possible Failures Result Temperature The temperature exceeds 85 °C (185 °F) Displays an error message and warning beep. Server shuts down after five minutes. The temperature exceeds 90 °C (194 °F) Server immediately shuts down.
B Device Mapping Introduction B This appendix provides a series of tables listing map and address information related to server memory and various main logic board devices (such as keyboard controller and interrupt controller). Server memory and address locations are allocated at the factory to operate within a standard environment. However, due to the number of optional devices and/or expansion boards that are available, sometimes memory and address locations need to be changed.
Device Mapping Processor Memory Address Map B-2 Address Range Function Size 00000 to 9FFFF Main memory 640 KB A0000 to BFFFF PCI/ISA video buffer memory 128 KB C0000 to C7FFF Video memory BIOS 32 KB C8000 to DFFFF PCI/ISA expansion board BIOS and buffer memory 96 KB E0000 to EFFFF ISA adapter RAM 64 KB F0000 to FFFFF System BIOS memory 64 KB
Device Mapping I/O Address Map Range (hexadecimal) Function 060 to 064 Keyboard/mouse controller 0F0 to 0FF Math co-processor 1F0 to 1F7 IDE controller (if enabled) 278 to 27F LPT2 (if enabled) 2E8 COM4 (if enabled) 2F8 COM2 (if enabled) 378 to 37F LPT1 (if enabled) 3BC to 3BE LPT3 (if enabled) 3E8 COM3 (if enabled) 3F0 to 3F7 Diskette controller (if enabled) 3F8 COM1 (if enabled) B-3
Device Mapping Server Interrupt Levels B-4 Interrupt Number Interrupt Source IRQ1 Keyboard controller IRQ3 COM2, COM4 (if enabled) IRQ4 COM1, COM3 (if enabled) IRQ6 Diskette controller (if enabled) IRQ7 LPT1, LPT2, LPT3 (if enabled) IRQ12 Mouse interrupt IRQ13 Math co-processor
Device Mapping PCI Configuration Space Address Map PCI Bus No. Device No. (Address No.
C BIOS Setup Utility Features Introduction C After entering the BIOS Setup utility, you can edit a variety of resources and configure your server for the most optimized condition. The menu items in the BIOS Setup utility, listed as menu pages below, provide the necessary options to configure your server.
BIOS Setup Utility Features BIOS Setup (F2) This section provides example tables and displays for the BIOS Setup utility. Main Menu Fields Settings Comments System time Current time Displays the current time. System date Current date Displays the current date. Diskette A 1.44 MB, 3½(1) Sets the size and density of the diskette drive. 2.88 MB, 3½ Disabled 360 KB, 5¼ 1.2 MB, 5¼ 720 KB, 3½ None(1) Auto CD-ROM User Determines which device will be the primary or secondary bus master.
BIOS Setup Utility Features Menu Fields Extended memory report Settings Comments F00000h, 512 KB Sets the memory hole at address F00000 with 512 KB memory available. Compatibility(1) Non-compatibility Select the BIOS report mechanism for the amount of external memory. Select Compatibility when using a conventional operating system. Select Non-compatibility for extended memory above 64 MB under Windows NT. Primary Master: [submenu] Automatically determines the hard device installed in the system.
BIOS Setup Utility Features (1) Menu Fields Settings Comments LBA mode control Enabled Disabled(1) Enables the use of Logic Block Addressing instead of cylinders, heads, and sectors. 32-bit I/O Enabled Disabled(1) Enables 32-bit IDE. Transfer mode standard Standard(1) Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 2 Select the method for optium data transfer.
BIOS Setup Utility Features Menu Fields Settings Comments Cache and Shadow: [submenu] L1 cache Enabled(1) Always set to Enabled. Not user selectable. L2 cache Enabled(1) Enables the processor's internal L2 cache. Disabled System BIOS shadow Enabled(1) Always set to Enabled. Not user selectable. System BIOS cache Enabled(1) Enables the server BIOS to be cached in the internal cache to increase server performance, because BIOS instructions are executed in cache instead of RAM.
BIOS Setup Utility Features Menu Fields Settings Comments Keyboard Features: [submenu] NumLock Auto(1) On Off Turns NumLock on or off each time the server boots. If Auto is selected, the server will turn on NumLock if it detects a numeric keypad. Key click Disabled(1) Enabled Enables or disables the audible key click feature. Keyboard auto-repeat rate 2/sec 6/sec 10/sec 13.3/sec 18.5/sec 21.8/sec 26.
BIOS Setup Utility Features Advanced Menu Fields Settings Comments Integrated Peripherals [submenu] Press [Enter] to display fields. Advanced Chipset Control [submenu] Press [Enter] to display fields. PCI Configuration [submenu] Press [Enter] to display fields. Plug & Play O/S No(1) Select Yes if using a Plug & Play operating system. Otherwise, select No.
BIOS Setup Utility Features Menu Fields Settings Comments System monitoring warning beep Enabled(1) Disabled Enables or disables the 8031 warning beep. Integrated Peripherals: [submenu] PS/2 mouse Disabled Enabled Auto detect(1) Enables, disables, or auto detects the mouse port. Local bus IDE adapter Disabled Both Primary(1) Secondary Enables or disables the local bus IDE adapter. Both enables both the primary and secondary adapters.
BIOS Setup Utility Features Menu Fields Settings Comments Serial port B Disabled Enabled Auto(1) Enables, disables, or auto detects the onboard serial port B at the specified address. Select Auto unless interrupts IRQ4 and/or IRQ3 are allocated as a server resource. Choosing Disabled makes serial port B unusable. Choosing Auto automatically configures COM2 to address = 2F8h and IRQ = 3 if they are available. If Enabled is selected, the information at the right will appear.
BIOS Setup Utility Features Menu Fields Settings Comments If Enabled is selected, the information at the right will appear. Base I/O address: 378(1) 278 3BC Interrupt: IRQ5 IRQ7(1) Parallel port mode Sets the onboard parallel port mode for the Enable and Auto settings. Choose a mode that the parallel port device (such as a printer) supports. Check the parallel port device documentation for this information. If this information cannot be located, use the default setting.
BIOS Setup Utility Features Menu Fields Settings Comments Diskette write protection Enabled Disabled(1) Enables or disables the selected diskette drive’s write protect option. Integrated PCI Ethernet Enabled(1) Disabled Enables or disables the onboard Ethernet controller. Integrated PCI SCSI Enabled(1) Disabled Enables or disables the onboard SCSI controller. Advanced Chipset Control: [submenu] APIC & MP table Error correction code Disabled 1.1 1.
BIOS Setup Utility Features Menu Fields Settings Comments PCI/PNP ISA UMB Region Exclusion: [submenu] C800 - CBFF CC00 - CFFF D000 - D3FF D400 - D7FF D800 - DBFF DC00 - DFFF Available(1) Reserved Reserves a specific block of upper memory for use by legacy ISA devices. PCI/PNP ISA IRQ Resource Exclusion: [submenu] IRQ 3 IRQ 4 IRQ 5 IRQ 7 IRQ 9 IRQ 10 IRQ 11 IRQ 12 (1) Factory default C-12 Available(1) Reserved Reserves the specified IRQ for use by a legacy ISA device.
BIOS Setup Utility Features Security Options Menu Fields Settings Set supervisor password Press [Enter]. Comments Allows a supervisor password to be set. The supervisor password must be set if a user password is to be used. NOTE: Entering Setup with a supervisor password provides full access to all BIOS Setup utility menus. Set user password Press [Enter]. Allows a user password to be set. This password can be set only if a supervisor password is entered.
BIOS Setup Utility Features Menu Fields Settings Comments Diskette access Supervisor User(1) Controls who might have access to diskette drives. If Supervisor is selected, access to the diskette drive is limited to the supervisor, who must enter a password. If User is selected, the diskette drive is accessed by entering either the supervisor or the user password.
BIOS Setup Utility Features Boot Menu Fields Settings Comments Floppy check Enabled Disabled(1) Enabled permits verification of FDD type at boot. Disabled prevents FDD verification and speeds up the boot process. Setup prompt Enabled(1) Disabled Enables or disables the setup prompt each time the server boots. Disables the prompt "Press to enter Setup". Setup can still be entered by pressing before POST completes.
BIOS Setup Utility Features System Management (F3) This section provides example tables and displays for each System Management utility. Summary System Summary Menu Fields Settings Comments Processor 1 350 MHz PII, L1/L2=, ID= Indicates processor speed, installed status, cache size, and ID number. Processor 2 Co-processor 350 MHz PII, L1/L2=, ID= Installed Internal component of processor. System RAM 64 MB RAM size. System BIOS 1.0 BIOS version being used.
BIOS Setup Utility Features Environment Environment Monitoring and Summary Menu Fields Settings Comments Processor 1 status OK No problem. Processor 2 status OK No problem. Processor 1 temperature 43 °C Actual temperature. Processor 2 temperature 34 °C Actual temperature. Processor 1 VRM 3.3 V 3.3 V VRM voltage. Processor 2 VRM 3.3 V 3.3 V VRM voltage. Processor GTL 1. 5 V 1.5 V Gunning transistor logic. Processor IO 2.5 V 2.5 V Sys 12 V 11.8 V Sys 5 V 5.
BIOS Setup Utility Features Memory Memory Slots Information Slot Type Size Speed Status Bank 0 SDRAM 64M 100 MHz OK Bank 1 SDRAM 64M 100 MHz OK Bank 2 SDRAM 64M 100 MHz ECC(1 Bank 3 SDRAM 64M 100 MHz OK DEC01593 (1) C-18 ECC here indicates that one bit error correction occurred.
BIOS Setup Utility Features POST POST Error Summary Contains a POST error summary if post fails. SYS System Asset Number and I/O Management You can only change the Asset# in the following display.
BIOS Setup Utility Features CPU Processor Module Asset Number Management Assembly: Asset#: Part#: Revision#: Serial#: Artwork#: Processor Module DEC01701 PCI PCI IRQ Assignment Status The following display is only an example.
D Caring For Your Server Introduction D This appendix describes how to: • Clean the outside of the server • Clean the monitor screen • Clean the mouse • Pack and move the server CAUTION: Make sure you turn off the server and disconnect any external devices before doing any cleaning. When using a moistened cloth for cleaning, do not allow any excess fluid to leak into the server, keyboard, or monitor. Wait until the server is completely dry before applying power.
Caring For Your Server Cleaning the Server Clean the outside of the server periodically with a soft cloth. Use a cloth lightly moistened with a mild detergent solution. Do not use solvents or abrasive cleaners. Cleaning the Screen If the monitor screen gets dirty, clean it with a sponge or chamois cloth lightly dampened with a glass cleaning solution. Do not use solvents or abrasive cleaners.
Caring For Your Server Moving the Server Perform the following steps before shipping or moving the server: 1. Back up all files stored on all hard disk drives. 2. Turn off the server (the monitor automatically shuts off). 3. Disconnect the power cord from the wall outlet, then from the back of the server. 4. Disconnect the monitor cable from the back of the server. 5. Disconnect the keyboard cable from the back of the server. 6. Disconnect the mouse cable from the back of the server. 7.
Caring For Your Server Installing the Server at a New Location After moving the server to a new location, follow the instructions in the Installation Guide to unpack and install it.
Index A audience · xi B BIOS setup utility · 2-2 accessing · 2-4 changing boot sequence · 2-13 changing time and date · 2-6 eliminating passwords · 2-11 enabling password on boot · 2-11 executing · 2-4 helpful hints · 2-5 navigating · 2-6 other security options · 2-12 setting passwords · 2-9 speed up boot · 2-13 BIOS setup utility menu fields · C-1 advanced · C-7 boot · C-15 main · C-2 security options · C-13 BIOS upgrade utility · 2-16 boot devices server · 8-4 boot sequence server · 8-4 brake securing s
Index server (Pentium II) · A-20 current limitation expansion slots · A-4 PCI bus (local bus) expansion slots · A-4 current requirements · A-5 installing · 7-17 external SCSI storage box installing · 7-17 F D device expansion brackets installing · 7-13 device mapping · B-1 CPU memory address · B-2 I/O address · B-3 PCI configuration space address · B-5 diagnostics running · 11-3 diagnostics utility · 2-19 DIMM requirements · 6-2 document abbreviations · xvi E environmental features · A-6 error messages
Index server · B-4 ISA/EISA expansion boards configuration guidelines · 8-1 ISA/PCI expansion boards removing metal filler plate · 8-9 L left and right door security lock · 10-2 left and right side panel lock · 10-3 left side view server · 3-8 M main logic board components server · 3-16 managing your server · 4-1 mass storage devices installing · 7-8 memory DIMM requirements · 6-2 messages OCP · A-17 monitor screen cleaning · D-2 mouse cleaning · D-2 moving your server · D-3 O obtaining information usin
Index R RAID configuration guidelines when connecting RAID adapters · 7-4 rear view server · 3-12 replacing server battery/(RTC) · 3-21 right side view server · 3-10 running diagnostics · 11-3 S SBB LED status indicators · 7-16 scan sequence server · 8-5 SCSI cables supplied · 7-7 SCSI configurations connecting external SCSI devices · 7-17 connecting external SCSI storage box · 717 SCSI devices connecting to storage backplane · 7-5 SCSI drive IDs settings · 7-5 security lock left and right door · 10-2 lef
Index server performance · A-2 split backplane using onboard SCSI controllers connecting · 9-5 split backplane using two-channel RAID controller connecting · 9-8 static electricity · 3-20 status indicatiors SBB LEDs · 7-16 storage backplane connecting SCSI devices to · 7-5 supervisor password · 10-4 supplied SCSI cables · 7-7 system management menu fields environment · C-17 memory · C-18 MLB · C-19 PCI IRQ assignment · C-20 POST · C-19 riser · C-20 summary · C-16 sys · C-19 System Management Parameters Che
