Technical data

4
Troubleshooti ng
This chapter describes how to troubleshoot the InfoTower cabinet.
Problems and Suggested Solutions
Table 4-1 lists problems and suggested solutions when troubleshooting an
InfoTower cabinet:
Table 4-1 Problems and Suggested Solutions
Problem
Info'lbwer does not
power on
(fan is not
turning).
InfoServer system
boot process does not
recognize
an installed
SCSI drive.
InfoServer system does
not recognize the bus.
Solution
Check
the following:
• Power connections to InfoTower cabinet and power
source.
• Power outlet at power source with another device.
If the problem still exists, then perform the following:
• Replace ac power cable.
• Replace power supply unit.
Check the SCSI ID jumper settings. If the problem still
exists, then power up the Info'Ibwer and InfoServer system
and reboot the system.
Check the following:
• Bus termination.
• SCSI cable connection.
• Power to InfoTower cabinet.
(continued on next page)
Troubleshooting
4-1