Technical data

5–2 Service
DECall
DECall provides similar service as the Per Call service; however, the
difference is you pay a fixed fee per call with an annual retainer fee.
Off-Site Service
Digital also provides several options for off-site service which are
described below.
Carry-In Servicenters
Digital Carry-In Servicenters are located in major cities around the
world. They offer convenient, cost-effective repair service with a 48-hour
turnaround time. Both contract and Per Call coverage is offered.
DECmailer
DECmailer provides mail-in service for module and subassembly repairs.
DECmailer provides a five-day turnaround time.
How To Get Service
Digital has a central service center in your area to help you keep your
system running efficiently. To find out more about Digital hardware and
software service offerings:
In the United States
Call 1-800-554-3333
Worldwide
Contact your local Digital Customer Services office.