Foscam Digital Technologies LLC FI8910W User Manual IP Wired / Wireless Camera www.foscam.us support@foscam.
Thank You for Your Purchase! Foscam IP Cameras are designed and equipped primarily for local and remote purposes such as home or office security surveillance. We provide a variety of products suitable for any type of surveillance system setup, including wired/wireless IP outdoor bullet cameras, IP outdoor dome PTZ cameras, and IP Indoor PT cameras.
Table of Contents 1. Product Introduction .................................................................................................................................. 4 2. Product Specifications............................................................................................................................... 4 3. Product Views ........................................................................................................................................... 5 4.
6.16 – Upgrade Device Firmware ..................................................................................................... 522 6.17 – Backup & Restore Settings .................................................................................................... 533 6.18 – Restore Factory Settings........................................................................................................ 533 6.19 – Reboot Device ............................................................................
1. Product Introduction The Foscam FI8910W Wireless Pan/Tilt Indoor IP Camera features high quality video and audio, wireless N connectivity, pan/tilt, remote internet viewing, motion detection, night vision, embedded IR-Cut filter, as well as a built in network video recording system. In addition, it is also smartphone compatible (iPhone, Android & Blackberry) as well as viewable over the internet using standard web-browsers.
3. Product Views Front View This model comes with 11 IR LEDs, a CMOS sensor, Wi-Fi antenna, Built-In Speaker and Microphone Rear View The rear of the FI8910W includes a DC 5V/2A power supply port, RJ-45/10-100 Base T port, power and network lights, and input/output audio jacks for external speakers or microphone. support@foscam.
Bottom View The bottom of the camera shows the wired/wireless MAC addresses of the camera. It also shows the S/N number and has a reset button. If you ever need to reset your camera to default settings, you can use the reset button. Use a pin to push down the reset button for 10 seconds. Make sure the camera is plugged in and turned on. When the camera hard resets, it will start to pan and tilt automatically, this signifies that the camera has reset completely.
4. Software Installation Firstly, insert the CD into your CD drive, and then open the CD to see the files on your computer. Double-click your CD/DVD Drive to browse the CD files Double-click either the Windows OS or Mac OS folder, and then double-click the IP Cam Setup file to install the software. support@foscam.
Proceed in installing the IP Camera Tool software on your computer. Once the installation is finished, the IP Camera Tool software icon installs to your desktop automatically, look for it on your desktop. If you are using Windows 7 and cannot find the icon on your desktop after installing the software, please check to see if the path of the camera is correct. For example, the software may have installed to another folder such as C:/Windows/System32/IPCamera.exe.
5. Hardware Installation Note: Before installing and using the Foscam IP camera, please remember to only use the power adapter that was supplied with the camera. Using other power supplies could potentially damage your IP camera. Make sure your IP camera is being installed in an indoor environment free from any type of water or weather effects, such as rain and snow. The camera is built as an indoor camera and thus cannot stand extremely high or low temperatures.
5.1 – IP Camera Tool Double click the IP Camera Tool icon and the following screen should appear. The IP Camera Tool The IP camera tool should find the camera’s IP address automatically after you plug in the network cable. If not, please make sure that DHCP is enabled on your router and that MAC address filtering, firewalls and anti-virus are disabled temporarily until the camera is set up. MJPEG cameras like the FI8910W will have an “M” next to the local IP address in the software. H.
Basic Properties Clicking this option shows some device information about the IP Camera, such as the Device ID, the Firmware version, and the Web UI version. If there are several cameras on the list such as above, you can choose basic properties to check the device ID and identify the IP address belonging to each IP camera you set up. For example, the device ID may be 000DC5D203BB. This is the same value seen on the sticker at the bottom of the camera where it reads “MAC ID.
IP Address: This field allows you to change the IP address that the camera is operating at. The first three sections of the IP address must match your subnet, or in other words, the first three sections of your router’s IP address. The fourth section needs to be a number that is not already assigned to another device. In our example, “192.168.1” is the subnet, while “126” is the fourth section value.
Subnet Mask: The default subnet mask of the LAN in this example is 255.255.255.0. You can find your subnet mask within your router or using the command prompt method seen on the previous page. Make sure you enter this information exactly as it is into the Network Configuration window. Gateway: This IP address is the address of your router. This is usually 192.168.0.1, 10.0.01, 192.168.1.254, or 192.168.1.1.
Upgrade Firmware Clicking this option allows you to upgrade the firmware or the WebUI of the camera directly from IP Camera Tool. Make sure to upgrade the firmware first, and then upgrade the WebUI. Refresh Camera List Clicking this allows you to refresh the camera list manually. If your camera is not showing up you can try using this option to refresh the cameras in the list. Flush Arp Buffer Clicking this allows you to refresh the camera list.
5.2 - Camera Login To log into the camera, double click on your camera in the IP Camera Tool software, it will open your default browser to the camera’s IP address. You can see below that our camera’s IP address is 192.168.1.125, and the port is 8910. If your port was set to 80, which is default, you will not see a colon or port at the end of the URL. For example, if our port was 80, we would only see: http://192.168.1.125.
For Internet Explorer If you choose the first login button, you will be taken immediately to the live video page. Click “Allow” to be able to see the live video. The first time you log into the camera, you may receive an ActiveX prompt, such as the one seen above. You should have the option to click “Allow” or “Run Add-on.” After doing this, you will need to login to the camera again, make sure to put in the default username and password and click on the first login button again.
In the Custom Level settings, scroll down to the heading “ActiveX controls and plug-ins.” Ensure the following options are set to “Enable.” “Run ActiveX and plug-ins,” “Download Signed ActiveX Controls,” “Script ActiveX controls marked as safe for scripting.” Ensure the following options to “Prompt.” “Download unsigned ActiveX controls,” “Initialize and script ActiveX controls no marked as safe,” Click OK and then click Apply. Then click OK on the Internet Options main window.
One last setting you will want to check is in the Advanced tab. Click on the Advanced tab on the Internet Options main window. Scroll down to the Security section. Make sure to check the box that reads “Allow software to run or install even if the signature is invalid.” support@foscam.
You should now be able to see live video in Internet Explorer! You should see a screen similar to the below picture: The live video page in Internet Explorer For Firefox, Google Chrome, Safari, or any other standard browser: Click on the second login button on the login page. You will be taken to the device status page of the camera. It will then prompt you to enter the username and password in a separate window. Enter the default username of admin and leave the password field blank, then push Enter.
The live video page in Chrome, Firefox, or Safari 5.3 - Device Status If you would like to view the device information, choose “For Administrator” and then click “Device Info” Device Info shows you the status of different camera settings, and also the firmware and Web UI versions of the camera. support@foscam.
5.4 The Surveillance Window Selecting ActiveX mode will take you to Internet Explorer’s surveillance window. 1 6 2 3 4 5 7 Section 1: Device Name The default device name is Anonymous. You can define a custom name for your camera.(Please go to Chapter 3.1 for more information). Section 2: Multi-Device Window This option can be used to see up to 4 or 9 cameras simultaneously on the same screen.
. Section 3: Image Parameter Settings OSD: OSD is used to add a timestamp on your video. Five different colors are available. Add OSD on record: Select this option if you’d like to add a timestamp to your recordings. Resolution: You can choose from two different resolutions, 320 x 240 (QVGA) or 640 x 480 (VGA) The bigger the resolution, the better the image quality is, but the lower the frame rate is.
FPS: The number of frames per second. There are many different options to choose from. By default the “Max” setting will be applied. This allows for the maximum frame rate. You can also choose from lower frame rates such as 20, 15, 10, 5, 4, 3, 2, 1, 1/2, 1/3, 1/4, and 1/5 FPS. Usually changing the FPS is used when you want to save more bandwidth. Higher FPS rates will take up more bandwidth. Brightness: The default setting for brightness is 6. You can adjust this by clicking the plus or minus sign.
Section 4: Pan/Tilt Controls 5 1 6 9 3 4 7 2 8 1: Move Up 5. Move diagonally Up-Left 2. Move Down 6. Move diagonally Up-Right 3. Move Left 7. Move diagonally Down-Left 4. Move Right 8. Move diagonally Down-Right 9. Center the camera : Clicking on this icon will make the camera rotate up and down. Click to stop. : Clicking on this icon will make the camera rotate left and right. Click to stop. : Clicking on this icon will make the camera’s IR (night vision) turn on.
Section 6: Record, Snapshot, and Full Screen Buttons 2 1 3 1 - Record Button: Click this button and a pop-up window will appear, you can choose your storage path for video and put the file name you would like for the recording. Once you push OK the camera will start recording. The icon will change to , you can click the icon again to stop recording. 2 - Snapshot: Click this button to take a snapshot of the current video feed on the camera. This will open up another window with the snapshot.
Onscreen Mouse Control Double clicking your right mouse button while hovering over the video feed will enable onscreen mouse control. This allows you to move the camera using your mouse on the screen. If done correctly, when moving your mouse over the edges of the video feed, your cursor will change from the mouse pointer to an arrow, depending on which direction you are hovering over. You can click your left mouse button when using onscreen mouse control to move the camera to your liking.
Note: Recording and multi-device functionality is controlled by ActiveX (Internet Explorer browser). Therefore, these functions are not available in Firefox, Google Chrome, or Safari. For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen: If it’s your first time using audio, you need to download and install the VLC plugin. Click on the “Audio” button at the bottom left of the camera interface. This will take you to the VLC website. support@foscam.
During the installation, remember to keep the Mozilla plugin feature checked as seen in the screenshot: For Windows users: If your default browser is Google Chrome or Mozilla Firefox, you can download an extension or add-on called “IETab” which allows you to create a tab from Internet Explorer within your respective browser. This is convenient as you can use all the same features without opening an Internet Explorer window separately. Find out more at http://www.ietab.
6. Configuring Settings in Device Management Click the “Device Management” button on the live video screen, which will take you to the administrative panel. This is where you can adjust administrative and advanced settings. 6.1 Device Status Device ID – This is the MAC ID of the camera by a wired Ethernet connection. Device Firmware Version – This is the current firmware version of the camera. Device Web UI Version – This is the current Web UI version of the camera.
6.2 – Alias Settings The default alias is anonymous. You can change the name of your camera to anything you would like with a few exceptions. You cannot use some special characters like “/, :/ *, ?, “, <, >, or |.” If you use these characters the camera will not be able to create a recording file. Usually it is a good idea to name each camera based on the location you are setting the camera in, especially if you have multiple cameras. Click Submit to save changes.
6.4 – User Settings Here you can set permissions for visitors, operators, and administrators. Visitors have access to view the camera, record, take snapshots, use audio, and enable an onscreen display. Operators are able to do everything visitors can do, with the added abilities to pan and tilt the camera, change brightness and contrast settings, change FPS settings, and flip/mirror the camera.
6.5 – Multi-Device Settings The embedded camera software is able to support a maximum of 9 cameras simultaneously on the same screen. As long as the camera is of MJPEG compression, you will be able to add it as an additional camera and view its video using the multi-camera panes on the Live Video page.
Once you finish adding a camera, click “Add.” You can then proceed to add additional cameras until you are finished. Once you have added all cameras, click the “Submit” button to save settings. Note that you will only be able to see the added cameras on your local network, if you try to access your cameras remotely, you will not be able to see them unless you change the Local IP addresses to External IP addresses (this is explained further in the Quick Installation Guide).
6.6 – Basic Network Settings If you would like to set a static IP for the camera (highly recommended), you can do so on the Basic Network Settings page. Keep the camera in the same subnet of your router or computer. Our subnet in this example is “192.168.1.” You will notice that most of these settings are exactly the same as the settings seen in the IP Camera Tool software. You can use this method of changing the network information as an alternative to using IP Camera Tool if you would like.
Use the Network Connection Details window to double check your network settings. Make sure you are looking at the fields that start with “IPv4.” You will see Subnet Mask, Default Gateway, and DNS Server as seen in the screenshot above. Check your subnet as well, for example, our subnet in the screenshot above is “192.168.1.” Note that the IP address seen in the network connection details is actually the IP address of our computer.
6.7 – Wireless Settings If you would like to setup the camera wirelessly, you can follow the steps below. Using a wireless connection for the camera allows you to move the camera anywhere in the location as long as the camera has a stable connection with your router. All you will need to do is plug it in with a power supply and the camera will connect wirelessly. 1) When you are logged into the camera, click on the setting that reads “For Administrator.
To find the above information you may need to log in to your wireless router. To do this, enter the IP address of your router into your browser and press enter. You will be prompted to enter your router username and password. If you do not know the IP address of your router you can view it in IP Camera Tool by selecting and right clicking on your camera, selecting “Network Configuration”, and noting down the “Default Gateway” IP address. This Default Gateway IP address is the IP address of your router.
If you are running Windows 7 and are connected to the same wireless network you are trying to set up, you can also find this information out by clicking on the Wireless icon in your task bar to bring up all wireless networks, right clicking your network, and clicking “Properties.” When you click on “Properties,” the network properties window will come up with the same information you need to enter under the “Security” tab, our example is below: support@foscam.
5) Once you have the information about your network, on the wireless settings page, enter the information about your wireless network into the fields. You can see our example below: Make sure your camera has the wireless antenna plugged in. Push Submit to save the settings. The camera will start to countdown as it needs to reboot. Once it has come to a stop, you can unplug the Ethernet cable and you should start to see the green LED on the back of the camera flashing much faster after about 30 seconds.
Next, press the WPS button on your router within 60 seconds. The WPS button is usually on the back or on the side of your router. On some routers, you may need to log in to the web interface and click on an on-screen button to activate the WPS feature. If you are not sure where the WPS button is on your router, please refer to your router’s User Manual. The camera will automatically create a secure wireless connection to your router.
Next, take the network cable out of the camera. The camera should restart. Search for the camera’s wireless network around the area. You should be able to find the SSID that you set for the camera. Select the SSID you filled in for your camera and enter the password you filled in for your camera when connecting. Make sure the PC and the camera are sharing the same subnet. Open the IP Camera Tool, and you should be able to find the camera. 6.
6.9 – UPnP Settings UPnP settings allow you to use the camera’s software to configure port forwarding rather than doing it manually within your router. If your router supports UPnP, you can check the box that reads “Using UPnP to Map Port.” The camera software will automatically try to configure port forwarding within your router for the port number you have assigned as “HTTP Port” under the “Basic Network Settings” page. To learn more about port forwarding, see the Quick Installation Guide. 6.
This page allows you to choose a third party DDNS service, please disable the manufacturer’s DDNS first, and then input your third party DDNS information. This requires you to enter the username and password for the service you are using, along with your hostname. For example, in the following screenshot we are using the information from our No-IP DNS account: To receive a free DNS hostname, try using the DynDNS Trial Account at http://dyn.
Above you can see that under the “DDNS Status” field, we see “No-IP Succeed” with the hostname afterwards. This indicates that DDNS was set up properly. You can now access the camera using the hostname URL listed. In our case, this is http://foscamusa1.no-ip.org:8910 Note that you will always need to add the port number with a colon after the initial hostname to point to your specific camera. 6.
To get started, make sure that the e-mail provider you are using supports SMTP. As seen above, you can send e-mails to up to 4 e-mail addresses. The SMTP port is usually set at 25 if there is no Transport Layer Security. Some SMTP servers have their own ports, such as 587 or 465. If using G-mail, set the Transport Layer Security to either TLS (use port 465) or STARTTLS (use port 25 or 587). The port you use will depend on the type of Transport Layer Security chosen.
The first two fields are the username and password you will give to the camera. The camera will be logged on at all times to this specific username on MSN Messenger. Because of this, it is recommended to create a new username specifically for the camera. The MSN Friends List allows contact between the camera and yourself or any other accounts. Input as many MSN contacts here as needed. Any contacts listed here will be able to chat to the camera and ask for the camera’s URL, so take note of this.
The benefit of this is if you somehow lose the IP address of the camera and you are not near the camera location, you can always sign in to MSN Messenger and retrieve the IP address this way. Also note that if you have e-mail notifications enabled, you can check the box that states “Report Internet IP Address by Mail,” which will allow the IP address to be e-mailed to you every time the camera boots up or changes IP addresses. 6.
Enable Set Filename allows you to set a name for the uploaded image files, if you select this, the uploaded images will be named after the specific filename you set in the box below this. Filename allows you to fill in the name of the uploaded image to a specific name you would like to choose. This name is different from the alarm images that are uploaded; the alarm image names cannot be changed. The Upload Interval refers to the time between the current image and the next image that will be uploaded.
6.14 – Alarm Service Settings Alarm service settings allow you to enable motion detection. You can set motion detection on a certain schedule, and set up e-mail notification alerts here as well. The settings above are explained in detail below: Motion Detect Armed – This feature enables motion detection. If this is unchecked, motion detection is disabled and you will not receive any alerts. Motion Detect Sensitivity – This feature adjusts the sensitivity of the motion detection.
Send Mail on Alarm – If you would like to set up e-mail notifications, check this feature to have e-mails sent every time motion is detected. If this feature is not checked, you will not receive any e-mail alerts. Make sure your information on the Mail Service Settings page is filled in correctly. Upload Image on Alarm – This setting allows you to upload images using the FTP settings you have set in FTP Service Settings. You can set the upload interval here as well in seconds.
6.15 – PTZ Settings This page allows for changing any speeds of the camera’s pan/tilt abilities or default positioning of the camera. Disable Preset – This option will allow you to disable presets on the camera. If you would like to use presets, uncheck this box. If unchecked, the second feature “Go Center on Boot” will change to “Go to preset on boot.” What this feature does is allows you to choose whether you would like the camera to point a certain way when it reboots or is powered on again.
6.16 – Upgrade Device Firmware This page allows for updating the camera’s firmware or WebUI. If you need to upgrade or reflash your firmware or WebUI, you can do so using this page. If you aren’t able to upgrade firmware or WebUI through the camera this way, you can always use the IP Camera Tool to do this as well. You can download the latest firmware for your camera from www.foscam.us/firmware. You can also send us an e-mail at sales@foscam.us or support@foscam.
6.17 – Backup & Restore Settings This page allows you save your current settings in case you are going to hard reset the camera and lose your current settings to factory settings. If you back up your settings this way, you can hard reset the camera, come back to this page, and restore the settings so that you will have the camera back just as it was. If you click the “Submit” button next to “Backup.” The camera will create a backup file that your computer will automatically download, called “params.bin.
6.20 – Log Clicking the “Log” button in the administrative panel takes you to the log page, which shows information such as users who are logging into the camera’s live video screen. The log can only be cleared by rebooting the camera. You can click the “Refresh” button to refresh the log in case there is any new information available. support@foscam.
7. Phone App With the Foscam phone app, you are able to view your camera directly just as you would from a computer at any time, from anywhere, as long as you have an internet connection (usually through 3G or 4G). This section shows how to set up an iPhone, and Android phone to view Foscam cameras with the phone app. 7.1 App for Android Phones There are two ways to install the phone App: First method: Search for the app, “Foscam IP cam viewer” in the Google Play Store on your smartphone.
Second Method: Enter http://play.google.com in the URL field of your phone’s browser, then search for the same app, “Foscam IP cam viewer”. Once found, download and install the app. Once the app is fully installed, launch the app on your phone. Default user name is admin with a blank password Enter the user name and password, the default username is admin, and the password is left blank by default. Click the “Login” button, which will allow you to see the following surveillance windows below.
1 2 3 The default surveillance window is black, you need to add devices to it and then connect the device. The login window pictured above is divided into three sections, below these sections are detailed: Section 1: Exit / Go to Device List Buttons Click this icon to exit the phone app entirely. Click this icon to go back to the Device List page, where you can edit and add cameras.
Talk button – Push this button to talk through your phone’s microphone which will come out from the camera speakers. Your audio will be heard at the camera’s location. Be sure that the camera supports audio functionality. You can click the icon again to stop the audio. How to add cameras to the phone app: The following steps are required before adding cameras to the app: 1) Install the IP Camera(s) which you’d like to monitor.
Section 1: Back button - Click this icon to go back to the surveillance window. Section 2: Device List The device list lists all cameras that are added in the app. Section 3: Add Device Buttons These buttons allow you to search and add cameras to the device list. - Click this icon to search all cameras on your LAN automatically (you must be connected to a wireless network to scan on that network.) See the following screen for details: support@foscam.
Once the search has finished, select the IP camera you would like to add, and click OK to add it. You will then see the camera in your device list. Adding a camera by scanning the QR code or UID (User Identification) number. - UID Scan: Click this icon to scan the UID number which is located on the bottom of the camera. The camera will then be added to the app automatically.
Camera Type: There are two types of Foscam compression cameras, MJPEG and H.264. Here, select the compression of the camera you have. Camera name: The Camera name is a unique name that you can give to identify it in the app. IP address: Fill in the camera’s DDNS hostname, or public/external IP address. Stream type: Some cameras have two different streams, Main stream and Sub stream. For viewing on your phone, selecting sub stream is recommended for faster video quality. HTTP / Media Port: For H.
Click the icon to add the camera. You will then see this camera in the Device List. . Clicking on a camera in the device list will take you to the surveillance video where you can see live video. Clicking and holding on a camera will bring up a screen where you can either edit the camera details, or delete it from the device list. Edit: This allows you to edit the camera information again if needed. Delete device: This deletes the camera from the Device List. support@foscam.
7.1 App for iPhones If you use an iPhone, please search for the app “Foscam IP cam viewer” and install it within the App Store. You will then see the app installed on your phone. Click on the app icon which will bring you to the app’s home screen: 1 2 By default, the device list will be empty; you will need to add cameras to the app in order to view your cameras. Section 1: Camera list This section lists all of the cameras that have been added in the app. support@foscam.
Section 2: IPCam Table and Add IPCam buttons - Clicking this button takes you to the device list where you can see the table of all IP cameras you have added. - Clicking this icon allows you to add a camera to the app. How to add cameras: The following steps are required before adding cameras to the app: 3) Install the IP Camera(s) which you’d like to monitor. 4) Login to the IP Camera(s) using a web browser using the IP address, port, username & password.
Adding a device on LAN Click the icon and the app will search for cameras within your LAN, these cameras will then be added to the app automatically. Make sure you are connected to the same wireless network on your phone as you cameras. The cameras on LAN can be searched and added automatically There is an icon after the camera name. When you click this you will be asked to enter the user name, password and HTTP port to log into the camera.
UID: If your camera supports UID, you can input the UID number here. Currently Foscam cameras do not support UID. Device name: The Camera name is a unique name that you can give to identify it in the app. IP address: Fill in the camera’s DDNS hostname, or public/external IP address. Username & Password: Fill in the username and password for the camera here. HTTP / Media Port: For H.264 cameras, the HTTP and Media port must be different. For MJPEG cameras like the FI8910W just enter the HTTP port.
Step 3: Click the button to add the camera to your device list. You can then see the camera name on the “IP Cam Table” page. The Surveillance Window Click a camera on the device list and you will be taken to the surveillance window for live video. 1 2 3 4 support@foscam.
For this example, the surveillance window is divided into four sections on the previous page. Section 1: Back Button - Click this icon to go back to the IPCam Table/Device List page. Section 2: Photo Button - Click this icon to see the snapshots that have been taken on the app. Section 3: Live View Window If the camera supports pan and tilt functions, you can slide on the screen with your finger and the camera will pan and tilt accordingly.
8. Video Setup Guides 8.1 – For Windows We currently have video guides on our website for Windows users, you can use these setup guides for setting up the camera from scratch on Windows. These guides were recorded using Windows 7. You can access our guides by following the link: www.foscam.us/mjpeg-setup-videos You can also access these videos by using the QR code listed here: 8.
9. Frequently Asked Questions For a list of frequently asked questions, you can visit our website at www.foscam.us/faq You can also use this QR code to access our FAQ page directly: 10. Technical Support We hope your Foscam IP Camera is enjoyable and easy to set up and use. You may have some additional questions or concerns that were not expressed in this user manual. You can always contact us for any reason at sales@foscam.us or support@foscam.us if you need assistance.