Installation Manual

16
S E C T I O N 7
Troubleshooting
1. When I enter the 2-digit zone number when adding a wireless
device, the keypad gives me a long beep.
You cannot enter ESNs unless a PC5132 wireless receiver is connected to the
Keybus. See section 2 for instructions on setting up and wiring the PC5132
module.
2. I have entered the ESN for the device but when I violate the
device, the zone does not show open on the keypad.
Check the following:
• Ensure the ESN has been entered correctly
• Ensure that the zone is enabled for the partition (if partition programming
is used).
• Ensure that the wireless zone is not assigned to a zone used by PC5108
modules, an on-board zone, or a keypad zone.
• Ensure that the zone is programmed for something other than “Null
Operation”, and that the wireless zone attribute is turned on.
3. When I try a module placement test I get no result or ‘bad’
results.
Check the following (see sections 5.1 and 5.2 for more information on testing
devices):
• Verify that you are testing the correct zone.
• Verify that the correct ESN was entered when the device was enrolled.
• Verify that the device is in range of the PC5132. Try testing the device in
the same room as the receiver.
• Confirm that the PC5132 is properly connected to the Keybus (see section
2 for PC5132 set up and wiring instructions).
• Check that you are testing the zone correctly (see sections 5.1 and 5.2 for
testing instructions).
• Check that the batteries are working and installed correctly.
• Look for large metal objects that may be preventing the signal from
reaching the PC5132.
The device must be located where consistent ‘good’ results are obtained. If
several devices show ‘bad’ results, move the receiver. See section 2.2 for tips
on choosing a mounting location for the PC5132.
4. The LED on the motion detector does not turn on when I walk in
front of the unit.
The LED is for walk test purposes only. See your
WLS904-433 Instruction Sheet
for walk test instructions.