Owner`s manual

19
Troubleshooting.
If the BVE02 and Yamaha mixer do not perform as expected, there are a number of quick checks which
will help identify where the problem may lie.
Please follow these methodically and make only one change at a time between tests to establish if the
problem is resolved.
Fault: The BVE02 does not appear to be controlling the mixer
Check the Automix Enable/Disable button is set to ENABLED in Automix Main page.
Check the data connection between the BVE02 and the mixer is operating correctly.
1. Open the Master fader layer and operate the Master output fader. The bus faders should
move with the Master fader.
This function indicates the connection between the mixer and BVE02 is operating
correctly.
2. Repower the BVE02 and check that the MIDI indicator at the top of the mixer display
flashes when the BVE02 makes its initial queries about the type and setup of the mixer.
a. If MIDI does not flash at the top of the display check:
i. The correct cable is used between the mixer and the BVE02.
ii. It is connected to the correct ports on the rear of the BVE02 and the
mixer.
3. Check the setup for the serial port on the mixer is as described in the Mixer Configuration
section of this manual.
Check the data connection between the BVE02 and the Edit Controller or Vision Switcher is operating
correctly.
1. Confirm that the correct cable is plugged into the correct connectors on the BVE02 and on the
edit controller or Vision Switcher.
2. Operate a function on the edit controller or Vision Switcher that would generate a response in
the BVE02/Mixer.
a. Watch the Editor indicator on the front of the BVE02. If this flashes:
i. It indicates that the BVE02 is receiving data
ii. It does not indicate that the data is intelligible or of the correct
language/protocol.
iii. It suggests (but does not guarantee) that the cable is correctly wired and is
correctly plugged.
Check the setup and configuration of the edit controller or Vision Switcher:
i. Confirm the Mixer is Enabled.
ii. Load the Reference user memory created after the Edit Controller setups
were completed. If this corrects the problem, reload the user memory
causing the problem and check the settings from the written record.
Fault: No faders are opened when a Machine is selected on the edit controller or Vision Switcher.
1. Store the current mixer setup in a user memory and Recall it. This will reset the fader
levels for all Machines to Unity (0dB).
2. Check the input channels are correctly routed to Program buses – channels not routed
are not controlled by the BVE02.
3. Recall the default ESAM memory (created after the mixer setup was completed) on the
mixer and retest.
4. Check the values entered in the edit controller or Vision Switcher for audio mixer
crosspoint assignments and that they correspond with the Machine numbers for the
faders carrying the audio for that source.