User Manual

DW Spectrum 3.0
Rev. 072017 Page | 180
Once complete, reasons and recommended actions will be displayed:
Follow instructions to resolve the issue. If unsuccessful, contact support (see "Troubleshooting and Contacting
Support"). Click Copy to Clipboard and paste the data into the message prior to sending it to support.
Sometimes cameras are displayed in Resource Tree, but are marked with a sign. When opening such camera, it
will display UNAUTHORIZED. This is when the credential entered in the camera setting in invalid.
In this case click on the Camera Settings and reenter the correct credential for the camera