USER MANUAL ※ The picture might differ according to the specification and model. ※ Contents of this user manual are protected under copyrights and computer program laws. Rev: 04/19 Thank You! Before operating the system, please read this User Manual and retain it for future reference.
WARNING TO REDUCE FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The installation should be made by a qualified service person and conformed to all local codes.
Cautions Read Before System Operation Follow these details to prevent material damage or personal injury. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if not used or installed properly. Caution: This sign indicates that the user could be wounded or could expect property damage if not used or installed properly. Warning: Do not expose the product to fog, rain or too much humid to decrease danger from electric shock or fire.
2. Do not drop, give strong vibration, or shock to the product. It may cause malfunction. 3. The air inhaler of the front panel and air outlet of the back panel must not be blocked during installation. The internal temperature of the product would be greater than allowable and could cause malfunction or fire. 4. Do not touch the product or the power cord when there is thunder. It may cause electric shock. 5. Do not install the product near or on top of heating source.
1 VMAX A1 Plus™ DVR Table of Contents GETTING STARTED ............................................................................................................................ 2 1. 1.1 1.2 1.3 1.4 2. CHECKING SUPPLIED ITEMS ................................................................................................................................. 2 SYSTEM SETUP .........................................................................................................................................
User Manual 2 1. Getting Started 1.1 Checking Supplied Items Make sure that you have the following items supplied with your DVR. If any of these items is missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes.
3 VMAX A1 Plus™ DVR 1.2 System Setup 1.2.1. Connect Externa Devices Follow the diagram below to connect all necessary external devices to your DVR. Please note that the number of ports available may differ based on the model. See product’s specifications at the end of the manual for more information. 1.2.2. System Startup After connecting all external devices to the DVR, power up the DVR by connecting 12V adaptor/ power cable to the power jack on the rear panel. The boot logo will display.
User Manual 4 If the DVR is set to AUTO LOGIN, login process is not necessary. NOTE 1.3 1) If the network configuration is set to DHCP mode but there is no DHCP server in the network or the network is not connected it may take a few minutes to start the system after turning on the power. 2) The mouse is included with the DVR. In case you need to replace it, it is highly recommended to choose from well-known major brands such as DELL, MICROSOFT, LOGITECH, or SAMSUNG.
5 | VMAX A1 Plus™ DVR 1.4 System Explanation 1.4.1. Front Panel ** Front panel may differ according to the model. 1.4.2. Power: System ON/OFF Power button (On the back side) LED indicator: indicates system status for power, record and network status. USB port: for backup and upgrade.
User Manual | 6 1.4.3.
7 | VMAX A1 Plus™ DVR 1.4.4. Tool Bar in Live Mode In live view, move the mouse cursor to the bottom of the screen to show the menu bar. Menu: click on the menu button to access the DVR’s main menu screen. See section 4. Setting. Display mode: select the display split mode from the available options. Select 1CH, 4CH, 9CH or 16CH mode. Available options may differ based on the model. Sequence: start and stop sequence mode in live mode. Sequence is disabled if all channels are displayed.
User Manual | 8 1.4.5. Tool Bar in Playback Mode In Playback view, move the mouse cursor to the bottom of the screen to show the menu bar. Channel: indicates the currently selected channel. Intelligent search bar: shows recording status for the selected channel from 00:00 to 24:00 hours. A white-vertical line indicates the time currently displayed. Moving the white-vertical line will update the video shown. Previous / next date search: Move to a previous date or the next date to search.
9 | VMAX A1 Plus™ DVR 2. Startup Wizard When the DVR is launched for the first time, the STARTUP WIZARD will appear. This wizard helps you setup the DVR’s most basic settings for proper functioning. You can access the startup wizard any time by clicking the startup wizard [ ] button in MENU > SYSTEM > SETTINGS. (See section 4.1.5 Settings). 2.1 Language Select the language according to the country or user’s preference.
User Manual | 10 If Manual Config. has been selected, setup the information below: NETWORK TYPE: Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the DVR will automatically configure the network settings according to the current network requirements. If DHCP is selected, click “IP DETECT” button to detect automatically all the network settings. If Static IP is selected, manually enter all necessary network settings.
11 | VMAX A1 Plus™ DVR go to “My Network” on your PC. The computer will scan your network for all supported devices. The first five characters of the file name of a detected DVR represent the model number, followed by the DVR’s IP address Once the PC discovered the DVR, double click on the icon to open the DVR’s web client. Enter your User ID and Password to login and click “Connect” to connect. The maximum number of simultaneous connection is 15 users.
User Manual | 12 2.3 Name and Time Zone Set the DVR’s name and select the time zone. 2.4 Camera Connection Enter a camera name for each channel of the DVR according to the cameras connected.
13 | VMAX A1 Plus™ DVR 2.5 Production Registration Register the DVR and user information for technical support 2.6 Firmware Upgrade Upgrade the DVR’s firmware by network 2.7 Finish When the Setup Wizard is completed, click “FINISH” to close the wizard and go to the live view screen.
User Manual | 14 3. Operation 3.1 User Log-in Input USER and PASSWORD after turning on the system. The factory default of USER and PASSWORD are “admin” and no password. NOTE NOTE 3.2 1) LOGIN window will be permanently displayed until a user logs in with the right USER and password. 2) If DVR is set as AUTO LOGIN, login process is not necessary. See “4.1.2 User” for more information. The key in the virtual keyboard includes common words, such as Admin, root, http://, rtsp://, www., .com, .net, .
15 | VMAX A1 Plus™ DVR 3.2.2. Icons In live mode, icons will appear on the screen to notify of the system mode or status.
User Manual | 16 3.2.3. Pop-up Menu User can click the right button of the mouse to pop up sub-menu as below. If user want to control a specific channel, put the mouse cursor on that channel and then click the right button. Display mode: User can change screen display mode from the available split options (1, 4, 6, 9, 10, 13, 16 split option). Change next CH: View the next channel or next group of cameras in the current split mode.
17 | VMAX A1 Plus™ DVR Analysis: Check the system performance, conditions and network conditions for the entire system. [Performance monitor] 3.3 [Network monitor] Health check: Display the information of DVR system, network, camera, HDD as text. Select which information to display and setup check cycle time. You can also setup an e-mail to received updates on the system’s health. Menu: Open the main menu setup screen.
User Manual | 18 full screen mode. To activate PTZ control, right-clicking and selecting PTZ in the pop-up menu. When in PTZ mode, PTZ Control: In PTZ mode, user can control PTZ camera using the USB mouse. While pressing the left button, drag the mouse cursor up/down or left/rightward to move the camera’s pan/tilt position. The further away from the center the mouse’s cursor moves, the faster the PTZ camera will move.
19 | VMAX A1 Plus™ DVR ( ) in the menu bar. When the DVR transitions to playback mode, it will automatically playback the latest recording image. 3.5 Date / time: Shows date & time of the image that is being displayed. Tool bar: Contains playback control, recorded data check, screen mode etc. See section 1.4.5. Tool Bar on Playback Mode for more information.
User Manual | 20 Move the white-vertical line to the time you want to search. The colors of the time bar represent the different recording modes. The time bar displays four channels at a time. To check the next 4 channels, change the channel group on the bottom of the window. “*” mark on dates indicate days with recorded video available. 3.5.2. Search Date/Time Enter the desired date and time in the calendar screen.
21 | VMAX A1 Plus™ DVR Select a date to search. Select log type to search. User can search individual events or all at once. Click SEARCH to show the search results in the list. Click EXPORT to copy the list to an external device such as USB flash drive as “.txt” file. Once export is completed, user can find a date folder created in USB flash drive. There is “system.log” file stored in the date folder. 3.5.6.
User Manual | 22 3.5.7. Transaction Verification Search text from a Transaction Verification™ integration such as a POS device. Input the search information (channel #, date, time & keyword) and then click SEARCH to view search results. Enter a keyword to filter the results. Click PLAY to go to playback video and transaction data. 3.5.8. Bookmark Bookmark search allows you to can check, modify and delete bookmarks.
23 | VMAX A1 Plus™ DVR Double-click on a specific image, or press the minute button to display 60 screen images (1 minute unit) on that hour. User can easily & quickly search large amounts of video for specific events with this preview search, allowing you to playback the recorded image of that moment. The number of thumbnail image and the size of each image can be increased/decreased and the maximum no. is 196(14 x 14), depending on the resolution.
User Manual | 24 To playback data from the overlapped hour, select a time in the intelli-search bar. A “Data Selection” message will appear. Select whether to play DST data or Non-DST data.
25 | VMAX A1 Plus™ DVR 4. Setting General settings consist of “System”, “Device”, “Event”, “Record”, “Network” and “Backup”. Each Setup menu consists of sub-menus and additional categories. Main Classification SYSTEM DEVICE ALARM RECORD NETWORK EXPORT To access the setup menu, click the screen and select SETUP MENU. Sub Classification INFORMATION USER DISPLAY HDD SETTINGS CAMERA AUDIO PTZ TRANS. VERI.
User Manual | 26 4.1 System 4.1.1. Information Site name: Enter a site name to differentiate the DVR from other sites. Keyboard ID: Setup SITE ID to match the ID settings of a keyboard controller. Keyboard model and BUAD RATE must be setup in MENU > DEVICE > KEYBOARD (See section 4.2.5 Keyboard). Remote ID: User must setup REMOTE ID to match with the ID setting of IR remote controller, if user wants to use it to control DVR.
27 | VMAX A1 Plus™ DVR Version: View the DVR’s current firmware version and update to a newer version via USB memory stick or an FTP server connection. CAUTION Do not click CANCEL during firmware upgrade. It may cause serious damage to the system. Settings may be changed to factory default. It is recommended to check the settings and operating condition of the DVR after firmware upgrade. Upgrading system using USB memory stick: a.
User Manual | 28 b. c. Make sure the ftp information is entered correctly (see section above). Enter your convenient time at CHECK TIME and then click SAVE. Video signal: Check the right video signal (NTSC or PAL). This setting should match the NTSC/PAL selection switch located on the rear panel. Video images might heavily shake and blink if NTSC/PAL is not properly set. IP address: Shows the DVR’s current IP address. It can be set at MENU > NETWORK > NETWORK.
29 | VMAX A1 Plus™ DVR 4.1.2. User The ADMIN user (default password is no password) has full authority for system setting and can change the system password or add/delete users and assign different permission level to them. NOTE Maximum number of users including administrator is 16. User Management Admin user can control authorization for each function. This authorization is applied when the user connects to the DVR from a remote software as well. 1. To add a user Click ADD.
User Manual | 30 4.1.3. Display Set the sequence dwell time, display resolution, mouse cursor size, OSD display options and spot-out channel & dwell time as below picture. Sequence: Set the dwell time for sequence channel display. Display resolution: The system supports the following kinds of resolutions: HDMI: 2560x1440, 3840×2160 (4K), 800x600, 1024x768, 1280x1024, 1920x1080 VGA: 1920x1080, 800x600, 1024x768, 1280x1024, Spot: D1.
31 | VMAX A1 Plus™ DVR HDD full: When an HDD is full, select whether to “Overwrite” or “Stop recording”. Overwrite: DVR deletes the oldest data and record new data. Stop recording: DVR stops recording. HDD check: Click CHECK next to each HDD to open the health check window. See full information for each HDD such as model name, serial no, capacity, bad sector ratio, life time (used time) and temperature.
User Manual | 32 return to its original factory default. Recorded video will not be deleted. Export / import: Copy the system configuration values from this DVR to save for your records or copy to another DVR. Export: Copy the settings of this system to a USB memory device. Import: apply settings from another DVR via USB memory device. During the import process, make sure that the F/W version of the sourced DVR is NOTE the same as the target DVR’s . 4.2 Device 4.2.1.
33 | VMAX A1 Plus™ DVR c. d. e. f. g. Click DEFAULT to set camera’s option as a default value. Click SET A or SET B to change camera setup value quickly. APPLY ALL makes all channels have the same value. Click SAVE to save the changes. Click EXIT to exit. Privacy mask: Hide specific areas in the camera’s Field of View (FoV) in live and playback mode. Please check that your camera supports this feature. a. Click SET to get into the setup mode. b.
User Manual | 34 4.2.3. PTZ Full control of PTZ camera is available in this menu. Please refer to section 3.3 PTZ Operation for more information on operating a PTZ camera. Protocol: Select the proper protocol of the connected PTZ camera. If PTZ camera is connected by UTC type protocol, baud rate and address setup is disabled. Baud rate: Select the baud rate level from 2,400bps up to 57,600bps. (Not supported in UTC type protocol). Address: Set the PTZ driver address of the connected camera.
35 | VMAX A1 Plus™ DVR f. Tour: Set the camera to move between preset positions in order. The camera will keep running the tour until it manually is disabled. g. Auto-pan: Set the camera to move 360° in one direction. The camera will keep running the auto-pan until it manually is disabled. h. Guard-tour: Set the camera to move between selected presets in a set order and interval. The camera will keep running the guard tour until it is manually disabled.
User Manual | 36 : Show the camera’s OSD menu for setup and adjust. : Move to menu options. : Adjust the camera settings. : Select the camera settings or enter to submenu. To use UTC in the live mode: Select the single channel which adjust the camera setup and change the PTZ control mode. Click the right button of mouse on live screen and select PTZ for activating UTC. Click CONTROL button and open control menu and then activate OSD menu and setup the camera. 4.2.5.
37 | VMAX A1 Plus™ DVR No: Port Number of the Serial connection. For example: NO1 = COM1, NO4 = COM4. Cam: Assign a camera to the transaction verification device. Type: Connection type between DVR and transaction verification device. Protocol: Communication protocol between DVR and transaction verification device. Save: Enable or disable the DVR to save the transaction data. Show: Enable or disable the DVR to display the transaction data. Setup NO: ID# of transaction verification device.
User Manual | 38 Live display settings: Display line: Set the number of lines to display on the screen. Clear time: Set the time period to display text on the screen. Data will be deleted from the screen if no new data is entered after the set time. If it is set as “0”, the data will not be deleted (If there is start character and the character is input, current data will be deleted regardless of the clear time setting). Position: Designate the display position of transaction data.
39 | VMAX A1 Plus™ DVR 4.2.6. Keyboard When an external keyboard is used, select the model and corresponding baud rate from the drop-down options. The baud rate must match the one set in the keyboard itself. Make sure the Keyboard ID in SYSTEM> INFORMATION setup page matched the one set in the keyboard. 4.3 Alarm 4.3.1. Sensor User can install multiple sensors on the system to get the pre and post alarm recording and intensive recording function as well. On, off: Turn on or turn off the sensor.
User Manual | 40 Dwell (post alarm): Set the recoding period from when the sensor is activated. During this period, the selected camera will record according to the record setting. The recording stops and alarm output is turned off when the set period is completed. Pre-alarm: Set recording period in seconds just before a sensor is activated. Input up to 5 seconds. The pre-alarm recording mode is always continuous at the recording speed set in the RECORD menu.
41 | VMAX A1 Plus™ DVR Click SET in the MOTION AREA section to set area. Select the motion detection area and click SAVE and then EXIT to save the changes. Clicking on SELECT ALL will enable motion detection in the entire camera’s FoV. NOTE Motion detection area and sensitivity should be set, properly, in consideration of the actual motion happened in the site. Notify: Enable motion notification via a buzzer sound and/or a pop-up warning.
User Manual | 42 Recording failure: Trigger an alarm signal when the system does not record images due to an error in HDD or system. Power failure: Trigger an alarm signal when the power does not work normally. Disk full: Trigger an alarm signal when the HDD is occupied with a certain percentage of its capacity. If user set HDD FULL as STOP RECORDING and the HDD is occupied with the certain percentage set here, DVR stops recording and alarm trigger. NOTE 4.
43 | VMAX A1 Plus™ DVR 4.4.2. Second Stream Set the frame rate and resolution for second stream to effectively manage recording image quality and network traffic. For example user can make recording setup as “30fps at 1080P resolution” while the network setup as “7fps at CIF resolution”. Resolution: Select the resolution to be transmitted. The higher resolution requires the bigger network bandwidth due to its data size. FPS: Select the frame rate to be transmitted.
User Manual | 44 Green (Motion-Detection Recording): The system records only when motion is detected. If EVNET > MOTION ALARM is disabled, the system will record when motion is detected but motion alarm will not be activated. Orange (Sensor-Activated Recording): The system records only when a sensor is triggered as set in EVNET > SENSOR menu. If EVNET > SENSOR is disabled, the system will record when a sensor is triggered but sensor alarm will not be activated.
45 | VMAX A1 Plus™ DVR for video recorded by instant recording. Record 1fps continuous with “CONT+” mode: Check the box to set continuous recording to 1FPS when selecting “continuous + xx” modes. Limit emergency recording time: Set a limit to how long the system will record in emergency recording mode. Select from 30sec/60sec/90sec/2min/5min/10min. 4.4.4. Quick Setup User can setup whole channel’s recording setting and second stream at once.
User Manual | 46 Network type: Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the DVR will automatically configure the network settings according to the current network requirements. If DHCP is selected, click IP DETECT to detect automatically all the network settings. If Static IP is selected, manually enter all necessary network settings.
47 | VMAX A1 Plus™ DVR 4.5.2. DDNS Use can use either a public DDNS server or the DDNS server operated by DVR maker (MYDWDDNS.NET) to connect through dynamic IP. DDNS server: DW® offers free and reliable DDNS service support. This allows you to assign the DVR a URL address rather than a long complicated IP Address. This simplified the connection process to the DVR. The DDNS service is supported by DW® and is free of charge for our customers. To setup DDNS: 1) 2) 3) 4) 5) 6) 7) 8) Enable Use DDNS box.
User Manual | 48 4.5.3. Notification Remote notify: The system can send an alarm message to the IP address of a remote software PC. Select REMOTE NOTIFY to use this function and set IP address & events. To add, edit or delete notification: a. IP address: Input the IP address of the Remote Software PC which will receive events notification. b. Port: Input Port number which is set at the Remote Software PC. Default is 8003. c. Event: Select events to be notified.
E-mail notify: The system can send a notification to an email address. Select E-MAIL NOTIFY to use this function and set e-mail address & events. To add, edit or delete notification: a. E-Mail: Input e-mail address which will receive events notification. b. Event: Select events to be notified. When ALL is selected, all of the events will be notified. Outgoing mail SMTP server: Input SMTP server address.
User Manual | 50 enabled. The mobile device’s ID will appear in the Mobile Notify table in the DVR. NOTE 1. Mobile Push Notification function is available with iPhone, iPad & Android devices. 2. Registration for Mobile Push Notification is available when it is set at the mobile device. 3. Deletion of the list will be available when you click DELETE button in the DVR menu or when you select disable Push Notify function in the mobile device. 4. Maximum number of mobile devices is 50.
51 VMAX A1 Plus™ DVR 4.5.5. Pathfinder™ The system supports QR reading. When the Pathfinder™ Use is selected, Pathfinder™ service is being used. When user scan QR code with DW’s mobile application (DW Mobile Plus™), they can easily register the system and monitor it. Users can also check the Pathfinder™ status for their devices at the bottom of the screen. STATUS will display “PATHFINDER SERVICE IS STOPPED” or “PATHFINDER SERVICE ACTIVATED” according to the system’s status. 4.6 Export 4.6.1.
User Manual | 52 4.6.2. Select the channels to be included in the backup file. Adjust the start and end time of the backup file. Select to include the Backup Viewer with the archived file. Press the “Estimate” button to see the expected size of the backup file. Check the box next to [ADD VIEWER] to add the backup player to the backup file. The backup player allows to play the video clip without installing any programs. Edit the file name and add a protection password if needed.
53 VMAX A1 Plus™ DVR software. Use DirectDraw: There are some PCs that do not support “Direct Draw”. In this case, user can uncheck the DirectDraw check-box in the “Option” menu. Show Image Info on Snapshot: Image information will be added as text overlay when exporting an image. Show POS Data on video channel: POS data that has been backed up can be displayed during playback.
User Manual | 54 5. Web Surveillance through Internet Explorer The VMAX® A1 Plus™ has a built-in web server by itself. This allows you to access the system by ordinary web-browser via network for live monitoring, playback or remote configuration without installing any additional software. 5.1 Web Login In an Internet Explorer page, type the DVR’s IP Address or DDNS address in the address bar. When the login page appears, enter the user ID and password.
55 VMAX A1 Plus™ DVR 5.3 Live: User can select which channels to view in live mode, set the reconnection time interval in case of connection loss, and connect or disconnect all channels. PTZ control: User can control pan, tilt, zoom in/out, focus in/out and preset buttons to control PTZ cameras connected to the DVR. Function: Enable or disable audio in from the camera or enabled or disable interlace function to improve image quality.
User Manual | 56 Intelli-search bar: Move the red-vertical line to the time that user wants to search. The colors of the time bar indicate the different recording modes. Refer to “4.3.2” for more information.
57 VMAX A1 Plus™ DVR 5.4 DVR’s Setup from the Web Viewer Main Classification SYSTEM DEVICE EVENT RECORD NETWORK LOG NOTE NOTE Sub Classification INFORMATION USER DISPLAY HDD UPGRADE CONFIGURATION CAMERA AUDIO PTZ KEYBOARD SENSOR CAMERA ALARM EXTRA ALARM CAMERA SCHEDULE NETWORK DDNS NOTIFICATION SYSTEM LOG EVENT LOG This DVR system has its own built-in web server. Therefore, this web CGI screen is directly supported from the built-in web server of DVR regardless of Internet connection.
User Manual | 58 6. Q & A 1) DVR does not record images in sensor mode and/or motion mode. It records images only when there is an event for the corresponding mode. Check that the settings are correct at the menus: EVENT > SENSOR, EVENT > MOTION ALARM, and RECORD > SCHEDULE. 2) There is a HDD installed but “No HDD” icon ( ) is still shown on the screen. Check the cable connection of the HDD again.
59 VMAX A1 Plus™ DVR the NETWORK setup page.
User Manual | 60 7.
61 VMAX A1 Plus™ DVR Fast forward functions Playback functions Intelli-search by time bar, calendar (date & time), event search and thumbnail Search HDD interface 1x SATA HDD 1x SATA HDD 2x SATA HDD 10TB 10TB 20TB Max. internal storage Storage HDD interface type HDD health check Features x1, x2, x4, x8, x16, x32 SATA Temperature, S.M.A.R.T.
User Manual | 62 Power consumption 1.5A Dimension (W x D x H) 12.4" x 9.52" x 1.77" (315 × 12.4" x 9.52" x 1.77" (315 × 15.15" x 12.4" x 1.88" (385 242 × 45 mm) (1U) 242 × 45 mm) (1U) × 315 × 48 mm) (1U) Weight 2.64 lbs (1.2kg) Warranty 3.3A 5A 2.86 lbs (1.3kg) 5 year limited 4.
