DWC-MF21M4TIR DWC-MF21M8TIR IP 2.1MP Low Profile Vandal Dome IR Camera Before installing or operating the camera, please read and follow this manual carefully.
PRECAUTIONS Do not open or modify. Do not open the case except during maintenance and installation, for it may be dangerous and can cause damages. Do not put objects into the unit. Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages. Be careful when handling the unit. To prevent damages, do not drop the camera or subject it to shock or vibration. Do not install near electric or magnetic fields.
TABLE OF CONTENTS* Introduction.......................................................................................................................................................4 Features........................................................................................................................................................4 Parts .............................................................................................................................................................
FEATURES* ONVIF Compliant, Profile S 2.1 MEGApixels (1080P, 30fps) Triple Codecs with Simultaneous Dual-Stream 1/2.8” CMOS Sensor 4.0mm Fixed Lens [DWC-MF21M4TIR] 8.
PARTS & DESCRIPTIONS - MF21M4TIR* 5
DIMENSIONS* 6
INSIDE THE BOX * The following items are included with the MEGApix camera.
NETWORK CONNECTION* There are two options to power the MEGApix camera. Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non -PoE switch will require an adaptor for power transmission. 1. Using a PoE-Enabled Switch The MEGApix Camera is PoE-Compliant, allowing transmission of power and data via a single Ethernet cable. PoE eliminates the need for the different cables used to power, record, or control the camera.
INSTALLATION* Easy Camera Installation 1. Detach the camera’s cover dome from the camera’s module by unscrewing the three cover dome screws using the L-Wrench. 2. Use the camera or mounting template to mark and drill the necessary holes in the wall or ceiling. 3. Pull wires through and make connections. 4. Using three (3) included screws, mount and secure the camera to the wall or ceiling. 5. Secure the camera’s cover dome onto the camera base to complete the installation.
INSTALLATION USING MOUNT PLATE* 1. Detach the camera’s cover dome from the camera’s module by unscrewing the three cover dome screws. 2. Using the metal mount plate, mark and drill the necessary holes in the wall or ceiling. 3. Pull wires through and make connections. 4. Using the three (3) included screws, mount and secure the camera to the wall or ceiling. 5. Attach the camera base to the metal mount by snapping it into place using the two metal handles. 6.
INSTALLATION USING MOUNT BOLT & NUT* 1. Detach the camera’s cover dome from the camera’s module by unscrewing the three cover dome screws. 2. Using the camera or mounting template, mark and drill the necessary holes in the wall or ceiling. 3. Secure the two long mounting screws to the camera’s base. 4. Pull wires through and make connections. 5. Mount the camera to the mounting surface using the 2 mounting nuts. 6. Secure the camera’s cover dome onto the camera base to complete the installation.
INSTALLATION* SD Card Use the diagram below for installation of 15an SD Card for local emergency backup. When setup properly, the camera will record to the local SD card when it detects it is not recording to any servers and is not connected to the network.
IP FINDER SOFTWARE* Installing IP Finder Software IP Finder searches for all the available Digital Watchdog devices currently connected to your network. 1. Install IP Finder to find the MEGApix camera on your local network. The software can be found on the included User Manual CD. Run IP Finder and install onto your PC. 2. When setup is complete, launch IP Finder . 3. To find your MEGApix camera, click Search button. Your MEGApix camera will appear as ”DWC-MF21M4TIR.” 4.
IP FINDER SOFTWARE* Using IP Finder Software Use IP Finder to change the basic settings of your MEGApix camera or to connect to your MEGApix camera. 1. Configuration: Change the device’s connection type and/or IP address information. See page 14 for more information. 2. Upgrade: Upgrade the camera’s firmware. See page 16 for more information. 3. Time-zone: Change the time-zone on the camera. 4. Import Config: Import setup configuration. 5.
IP FINDER SOFTWARE* Using IP Finder Software Use IP Finder to set the connection type and the IP address information for your MEGApix camera. 1. DHCP: Select DHCP to access the camera within the same internal network. For further explanation on DHCP, please see page 15. 2. PPPoE: requires previous registration. Enter the username and password. 3. Static IP: Select Static to connect to the camera from an external network. For further explanation on Static, please see page 15 4.
IP FINDER SOFTWARE* DHCP The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a device to configure automatically according to the network it is connected to. If your network supports DHCP and your MEGApix camera is set to DHCP, IP Finder will automatically find and set your MEGApix camera to correspond with your network requirements.
IP FINDER SOFTWARE* Upgrading Cameras using the IP Finder Software Use IP Finder to perform firmware upgrade to all your MEGApix cameras from one convenient location. 1. Select all the cameras you would like to upgrade. You can select multiple cameras by clicking on multiple camera models while holding down the Ctrl button*. 2. Press the ‘Upgrade’ button. 3. Browse and select the appropriate file to use for the upgrade. Press the ‘OK’ button. 4.
CAMERA REBOOT* Resetting the Camera Pressing the reset button on the camera’s back for five (5) seconds will initialize all environmental variables to factory default. Previous setup for IP default, time, etc. will be deleted. If a system’s IP address is lost, reset the camera back to factory default. The following are the default network settings. IP Mode DHCP IP Address 192.168.1.123 Subnet Mask 255.255.255.0 Gateway 192.168.1.
WEBVIEWER* Remote Video Monitoring Via Internet Explorer Monitor and configure the MEGApix camera through a built -in web viewer. 1. Type the IP address of the camera in an Internet Explorer window. Example: http://192.168.1.123 (Factory Default) 2. Enter Username and Password Default: Username: admin | Password: admin 3. The web browser will ask to install ActiveX Control to view video from the camera. Once it has been installed, Internet Explorer will display video images from the camera.
WEBVIEWER* Remote Video Monitoring Via Chrome, Firefox, or Safari You can view your MEGApix camera using web browsers other than Internet Explorer. To do so, at least one of the streams of the camera must be set to the codec MJPEG. 1. Open Google Chrome, Mozilla Firefox, or Apple Safari Web Browser. 2. Enter the camera's IP address. If the first stream is set to H.264, video will not be displayed on the GUI. 3. Click the Setup button located at the top right side of the page.
WEBVIEWER* Main Display Area GUI Description Computer’s Date & Time Camera’s Name Full Screen Mode Camera’s Time Access Setup Menu Export Camera’s Current Display as JPEG Print Camera’s Current Display Start/ Stop Panic Recording Stream’s Name 21 Alarm Status Camera’s IP Address Stream Control
WEBVIEWER* First Stream & Second Stream Configure two stream settings for monitoring and recording. On the main monitoring page, user can view the camera with the First Stream settings or the Second Stream settings. Below the display screen, click on the First Stream and Second Stream buttons to alternate between the different camera settings. To Setup Stream Settings, refer to page 24.
WEBVIEWER* Export Image Export a screenshot of the current live video to your computer. 1. Click Export Image button located on the left. 2. A .jpg image will automatically be stored under a WNMDWViewer folder. 3. The image’s name will include the camera’s IP address, Channel name, date, and time.
WEBVIEWER* Print Image Print a screenshot of the current live video. 1. Click Print button, and the Print Preview window will appear. 2. Scale the size of the screenshot or adjust its orientation. 3. To print information about the screenshot, select View Title. To add a memo for the screenshot, click Page Option. 4. Go to Printer Setup to select the printer and manage the printer properties. 5. Select Print to print the page, or Close to cancel the print.
WEBVIEWER* Instant Recording Record live video to your local drive. To Setup Instant Recording 1. Click on the Record button located to the left of the Web viewer. 2. Setup where you want the videos to be saved. 3. Setup the duration of the instant recording. You can record up to 120 seconds of live video. 4. When setup is complete, click OK to save changes or Cancel to cancel any changes.
WEBVIEWER* Instant Recording Record live video to your local drive. To Start and Stop Instant Recording 1. To Start, right-click anywhere on the display screen. 2. Click on Start Rec. The icon on the top right of the screen will change to INSTANT. 3. To Stop, right-click anywhere on the display screen. 4. Click on Stop Rec. The video will be displayed in the designated folder when recording is complete.
WEBVIEWER* Setup > Video > Stream Settings The MEGApix camera allows you to setup two different streams to optimize storage and bandwidth usage. 1. Name- Set a unique name to each stream to identify them. 2. Resolution- Set Resolution for each stream. The better the resolution, the more bandwidth it will require to stream images. 3. Compression Type (Codec)- Select the type of compression to use when outputting the video.
WEBVIEWER* Setup > Video > Color Settings Use the color settings menu to adjust the camera to its unique lighting environment and to get the best image quality. White Balance: This gives the camera a reference to “true white.” White Balance is used to make colors appear the same in the Field of View (FoV) no matter what is the light temperature of the light source. Select: Auto, Indoor, Outdoor, Preset, Auto Ext, or Manual.
WEBVIEWER* Setup > Video > Color Settings Use the color settings menu to adjust the camera to its unique lighting environment and to get the best image quality. Manual Exposure: Set Brightness, Shutter Mode, Digital Slow Shutter Speed, AGC, BLC, & WDR. Brightness- Set the brightness of the camera’s image from 0~20. The higher the number, the brighter the camera’s image will appear. Default value is 10. Shutter mode- Set the camera’s shutter mode to Auto or manual.
WEBVIEWER* Setup > Video > Color Settings Use the color settings menu to adjust the camera to its unique lighting environment and to get the best image quality. Manual Exposure: Set Brightness, Shutter Mode, Digital Slow Shutter Speed, AGC, BLC, & WDR. AGC Gain- Maximum light gain settings in low light conditions. Select from 0dB (least light) to 41dB (most light). Default value is 41dB. HLC [Highlight Compensation]- Masks highlights for objects to appear clearly on the screen.
WEBVIEWER* Setup > Video > Color Settings Use the color settings menu to adjust the camera to its unique lighting environment and to get the best image quality. Extra Settings: control the camera’s Day & Night Mode, Focus, WDR, Flip, Digital Zoom, Aperture Level, and Noise Reduction. Frequency- In case the camera’s image is flickering, adjust the value on this setting. Defog- Sharpens the camera’s image to compensate for blurry view due to weather conditions.
WEBVIEWER* Setup > Video > Privacy Zone The MEGApix camera offers up to 16 privacy zones. To set Privacy Zones: Global Settings: 1. Change Mode to On and click Apply. By default, all 16 privacy zones will be displayed. 2. Adjust the mask’s color by changing the Y, Cb, and Cr values. Click Apply to view the changes. Y: Adjust the Brightness of the mask’s color. The higher the number, the brighter the color. Cb: Adjust the blue color levels of the mask. Cr: Adjust the red color levels of the mask.
WEBVIEWER* Setup > Event > Motion Detection [1] [2] [3] [4] The Motion detection feature allows the MEGApix camera to detect motion and trigger an alarm. To set the camera to send e -mail notifications for every motion triggered alarms, see page 45. 1. Check the Use Motion box. 2. Sensitivity- Select from Low, Middle, or High. 3. Dwell Time- When a motion is triggered, the camera can be set to record for a certain period of time. Dwell Time can be set up to 900 seconds. 4. Select Apply to save changes.
WEBVIEWER* Setup > Event > Motion Area The Motion detection feature allows the MEGApix camera to detect motion and trigger an alarm. To set the camera to send e -mail notifications for every motion triggered alarms, see page 45. 1. Using the virtual joystick next to the camera’s preview screen, move the camera to the position you would like to set for motion detection. 2.
WEBVIEWER* Setup > Event > Emergency Alarm The Emergency Alarm option allows the camera to send a notification when an alarm is triggered to a predefined destination (i.e. remote client software). 1. Site Information- Site Name, Transmission Settings, and Video Duration for the video that will be sent when motion is detected. 2. Emergency Alarm Recipient List- Enter the IP address and the Port for the remote site(s) to which you want to send the video. You can set-up up to five different servers.
WEBVIEWER* Setup > Network > Network Settings Use this setup page to adjust the camera’s network settings, including the IP address, DNS information, and ports. In the IP Mode section, select the type of IP address for the camera. 1. DHCP- Select if using a DHCP Server and camera will to obtain an IP address automatically. 2. PPPoE- Select when using a WAN service. Enter a Username and Password from your ISP. 3. Static IP- Enter IP information if you decided to give the camera a static (fixed) IP address.
WEBVIEWER* Setup > Network > Dynamic DNS If you do not use a public IP address, DDNS provides you to connect on WAN. DDNS allows you to connect to the MEGApix camera with a URL address instead of an IP address. DDNS automatically redirects traffic to your IP address every time it changes. DW’s MEGApix cameras offer free DDNS services using the DVR.NAME server option. 1. To use DDNS, select the Use DDNS checkbox. 2.
WEBVIEWER* Setup > Network > Communication Protocol Current Protocol displays the current selected protocol. 1. To change the Protocol, select one of the three options—TCP, UDP, or Multicast. 2. If you select Multicast, enter the Multicast IP and Multicast Port. 3. Reboot your system to apply the changes to your camera. To Reboot, select Apply. A dialogue box will appear, select OK. System will automatically restart and may take up to 20 seconds to reboot.
WEBVIEWER* Setup > Network > Access Permission Use the Access Permission page to allow or block specific IP addresses to connect to the camera. 1. Select Allow All to allow anyone to connect to this camera. If Allow All is selected, the Allowed IP List and Blocked IP List will be ignored. 2. To allow only a specific list of IP addresses to connect to this camera, select Allow. Enter an IP Address and click the Add button. 3.
WEBVIEWER* Setup > Network > OnVIF OnVIF is the Open Network Video Interface Forum. 1. To use OnVIF, check Enable. 2. Select the number of streams the camera will be sending using the OnVIF protocol. This may vary depending on the software and server you use. Consult your NVR’s manual for additional information. The camera will be set to dual stream on OnVIF by default. 3. Service Port will be set by default to “8032.” This is the camera’s OnVIF port.
WEBVIEWER* Setup > Network > RTP/ RTSP Real-time Transport Protocol (RTP) and Real-time Streaming Protocol (RTSP) are data transfer protocol for delivering live and stored media to one or more clients at the same time. These protocols allow software to access the first and second stream directly, by assigning each stream its own ports. RTP and RTSP are used for integration and communication between the cameras and other software. To use RTP/ RTSP: 1. Check the box to enable authentication on RTSP 2.
WEBVIEWER* Setup > Record > Storage Device Device Information 1. 2. 3. 4. 5. 6. Click the icon Load Device Information to find the SD card connected to the camera. The system will display all storage devices currently connected to the camera. To activate the SD card to start recording, select Record Start. To stop the SD card’s recording, select Record Stop. To safely remove the SD card, select ‘Device Eject’. To delete all content on the SD card, select ‘Format Device’.
WEBVIEWER* Setup > Record > Schedule The recording schedule applies to the SD card local recording. When the camera detects a network loss, it will start recording backup video to the SD card based on the schedule setup. Video Schedule 1. Set recording schedule daily or weekly. Default is daily setting. It only saves single day’s setting wi thout changing to ‘Multi Day Mode.’ 2. Select the type of recording: Continuous (Cyan), Motion (Yellow) & Sensor (Red) by clicking on the corresponding button. 3.
WEBVIEWER* Setup > Record > Schedule The recording schedule applies to the SD card local recording. When the camera detects a network loss, it will start recording backup video to the SD card based on the schedule setup. Recording Control 6. 7. 8. 9. Pre-Alarm Time- Save previous image of event for duration of time. Motion Post-Alarm Time- Save images after motion events for duration of time. Overwrite- If selected, once the SD card is full, new video will be recorded over older data.
WEBVIEWER* Setup > Remote Backup Tab The MEGApix Series allows you to back up your SD card locally to your computer without the need to remove it from the camera. 1. Go to the Remote Backup Tab in the camera’s Setup menu. 2. On the calendar, select the date for remote backup. a. Days with recorded data will be indicated in BOLD. b. Hours with recorded data on them will be indicated by the pink line in the time bar. 3. Select the Backup Start Time and Backup End Time. 4. Select the Target Drive.
WEBVIEWER* Setup > System > Upgrade Upgrade the MEGApix camera and reset it to factory default. Camera Information- Shows the camera’s model name, current firmware, Kernel, and Server versions, and the camera’s internal Flash size memory. This is the camera’s internal memory necessary, for the camera’s operation, and cannot be used for recording locally. Manual Upgrade- To upgrade system firmware, you have to contact manufacturer and get the upgrade file first. Go to www.Digital-Watchdog.
WEBVIEWER* Setup > System > Date & Time Set date and time information. 1. Insert the Date and Time. Select the type of Format for your time. 2. To synchronize with the NTP Server, select the option and type the NTP Server Address. Example: pool.ntp.org. 3. Select your Time Zone. 4. Select Apply to save changes.
WEBVIEWER* Setup > System > E-mail Notification Send an e-mail notification from the camera based on events such as sensor activation, motion detection, camera reboot or upgrade. 1. 2. 3. 4. 5. 6. Select Use Event Mail option. Select Event Type. Enter SMTP Server information. Example: smtp.gmail.com. Enter Username and Password. Enter Sender E-mail. Add the E-mail(s) you wish to send the notifications to. Select Apply to save changes.
WEBVIEWER* Setup > System > User Access Control To add a new user: 1. 2. 1. 2. 3. 3. 4. 5. 6. Enter Username and Password. Select a Permission type. Super- Administrator Operator- View and Edit Video and Event Settings Only Viewer- View Only Click Add. To modify a user, select the user from the User List, and click Modify. To remove a user, select the user from the User List, and click Remove. Select Apply to save changes.
WEBVIEWER* Setup > System > System Information System Information will display all the current camera settings: System Version, Time Information, Network Information, and Stream Information. You can export a camera’s settings to apply to other cameras by using the import/ export buttons on this page. To Export the settings from the current camera: Press the export button. The system will generate a ‘.bin’ file with all the cameras settings in your Internet Explorer ‘Downloads’ page.
WEBVIEWER* Setup > System > Logs View User can view detailed logs for system and/or events triggered and recorded in the camera. 1. To view, select the type of report you want to view: System, Event, or System & Event. 2. Select View. 3. The system will generate a report up to 140,000 bits of data. For events to record, make sure the camera is set to record when an event, like motion detection, is triggered. See page xxx for information on how to set motion detection for the MEGApix camera. 4.
SPECIFICATIONS* IMAGE Image Sensor 1/2.8” CMOS Sensor Effective Pixels 1920 (H) x 1080 (V) Minimum Scene Illumination F2.0 (30IRE): 2.4 Lux [Color] F2.0 (30IRE): 0.5 Lux [B&W] 4.0mm , F1.8 [DWC-MF21M4TIR] Focal Length 8.0mm , F2.
SPECIFICATIONS* NETWORK LAN 802.3 Compliance 10/100 LAN Video Compression Type H.
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can’t find my MEGApix camera on the IP Finder software. Is the PoE cable connected properly? Make sure cable is tightly connected at both ends. It should make a “click” sound when connected properly. Make sure cable is intact and there are no cuts or exposed wires. If Yes, are the camera’s LED lights turned on and blinking? The camera’s LED lights indicate that the camera is powered on.
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can’t connect to my MEGApix camera through the Web Browser Are the camera’s LEDs on and blinking? The camera’s LED indicates the camera is On. If the LED blinks, the camera has finished booting up and is transmitting data. If Yes, is the internet working properly? Make sure you connect to the internet with other devices on the network (ex. Your Computer).
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can’t see the live video of my MEGApix camera. Are you trying to view the camera’s video from an Internet Explorer browser? Make sure you have the minimum PC requirements to view the MPA20M camera. *See below for more information. If Yes, did you install ActiveX files? When you connect to your MEGApix camera for the first time, your browser will ask you to install ActiveX.
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. Setting the IP Address for your PC Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera. If the MEGApix camera is connected to a DHCP network and the camera’s IP Configuration Mode is set to DHCP, the server will automatically assign an IP address to the camera. If the camera is using DHCP, the default IP address will be 192.168.1.
WARRANTY INFORMATION* Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial two (2) years from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge. Parts: In addition, the Warrantor will supply replacement parts for the initial two (2) years.
LIMITS & EXCLUSIONS* There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above.
Headquarters Office: 5436 W Crenshaw St, Tampa, FL 33634 Sales Office: 16220 Bloomfield Ave., Cerritos, California, USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.
