Analog WDR PTZ In/Outdoor Camera User’s Manual Ver. 1.0 / 2012.06 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
Safety Information CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Warning Precaution This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
Important Safety Instructions 1. Read these instructions. - All these safety and operating instructions should be read before the product is installed or operated. 2. Keep these instructions. - The safety, operating and use instructions should be retained for future reference. 3. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to. 4. Follow all instructions. - All operating and use instructions should be followed. 5. Do not use this device near water.
Disposal of Old Appliances 1. When this crossed-out wheel bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately form the municipal waste stream stream in accordance to laws designated by the government or the local authorities. 3. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. 4.
Table of Content 2 Safety Information 3 Important Safety Instructions 5 Table of Contents INTRODUCTION 6 Features 7 Product & Accessories 8 Parts& Description INSTALLATION 9 Camera ID Setup 10 Teminal Block Connections 11 Surface Mount Installation 12 Accessories Installation 17 First Time Booting Up 18 Check Points Before Operation OSD MENU 19 Special Functions 20 OSD Information 21 General Rules of Menu Operation 22 OSD - ROOT MENU & SYSTEM INFORMATION 23 OSD - DISPLAY SETUP 24 OSD - MOTION SETUP &
Features CAMERA SPECIFICATIONS PTZ (PAN/TILT/ZOOM) CONTROL • 1/4” Sony Super HAD II (Double Scan) CCD • Zoom Magnification: ×12 Optical, ×32 Digital Zoom • Wide Dynamic Range • Day & Night Function: ICR (IR Cut filter Removal) • Various Focus Mode: Auto Focus/Manual Focus/ Semi-Auto Focus • Independent or Global Camera Settings for Each Preset Location • With RS485 communication, a maximum of 255 cameras can be controlled at the same time.
Introduction - Product & Accessories Verify the following items are included in the package.
Introduction - Parts & Description 1 Dome Cover - Protects the camera module from outside environment. - Do not detach protection film from the dome cover before finishing all installation to protect dome cover from scratches or dust. 2 Lockup Screw Fixes main body to the surface mount bracket. 3 Fan Fan for temperature control. 4 BNC Video Cable Main video output cable. 5 9P Terminal Block Slot 9P terminal block that is connected with cables is inserted in this slot.
Installation - Camera ID Setup Before installing the camera, set up the DIP switch to configure the Camera ID. ON 1 2 3 4 5 6 7 8 DIP Switch for Camera ID Bottom of Main Body The ID number of the camera is set using binary numbers. See the example below.
Installation - Terminal Blocks Connections Alarm Output Slot 1 Alarm Output - It connects to the alarm lights, siren or lamps, and it is activated according to the OSD menu setting. - There are 1 Alarm Output and it is relay contact type. Therefore, you do not have to care about polarity, AC/DC, and isolations between channels. Care must be taken for the power capacity of relay contact type. - The sensor types are normal open and normal close.
Installation - Installation Using Surface Mount Bracket Disassemble the main body with the surface mount before installation the camera. Template Sheet 1 Drilling the Hole on the Ceiling 1 Drilling a Hole on the Ceiling Using provided template sheet, drill a hole (30mm diameter) on the ceiling panel to pass cables. 2 Fixing the Surface Mount Bracket Pass the cables through the ¾” pipe hole, and screw the surface mount bracket to the ceiling.
Installation - Installation Using Ceiling Mount Bracket (Option) 1 Drilling a Hole on the Ceiling and Fixing the Anchor Bolts Disassemble the main body with the surface mount before installation the camera. 1. Installing on the Concrete Ceiling 1 Drilling a Hole on the Ceiling and Fixing the Anchor Bolts To install the ceiling mount bracket, drill four holes (6mm diameter/50mm depth) on the ceiling and insert the anchor bolts into the hole. 2 Fixing the Ceiling Mount Bracket 1.
Installation - Installation Using Wall Mount Bracket (Option) 1 2 Disassemble the main body with the surface mount before installation the camera. Drilling a Hole on the Wall and Fixing the Anchor Bolts Rubber Gasket 1. Installing on the Concrete Wall 2 Fixing the Wall Mount Bracket 1. Drill a hole (20mm diameter) on the pipe of the bracket to pass the cables. 2. On the fixed anchor bolts, attach the rubber gasket and screw the wall mount bracket. 2.
Installation - Installation Using Sunshield Mount Disassemble the main body with the surface mount and open the junction box cover before installation the camera. 1 Drilling a Hole on the Wall and Fixing the Anchor Bolts Drill a hole (6mm diameter/ 50mm depth) on the wall, and fix the anchor bolts. 2 Fixing the Junction Box On the fixed anchor bolts, attach and screw the junction box.
Installation - Installation Using Ceiling Mount Bracket and Sunshield Dome (optional) 1 Drilling a Hole on the Ceiling and Fixing the Anchor Bolts Disassemble the main body with the surface mount before installation the camera. 1. Installing on the Concrete Ceiling 1 Drilling a Hole on the Ceiling and Fixing the Anchor Bolts To install the ceiling mount bracket, drill four holes (6mm diameter/50mm depth) on the ceiling and insert the anchor bolts into the hole. 2 Fixing the Ceiling Mount Bracket 1.
Installation - Installation Using Wall Mount Bracket and Sunshield Dome (optional) Disassemble the main body with the surface mount before installation the camera. 1. Installing on the Concrete Wall 3 1 Passing the Cables through the Wall Mount Bracket 2 1 Drilling a Hole on the Wall and Fixing the Anchor Bolts To install the wall mount bracket, drill four holes (6mm diameter/50mm depth) on the wall and insert the anchor bolts into the hole. 2 Fixing the Wall Mount Bracket 1.
Installation - First-time Booting Up Check Points before Operation 1. Before power is applied, please check the cables carefully. 2. The camera ID of the controller must be identical to that of the camera to be controlled. The camera ID can be check in the system information of OSD menu. 3. If your controller supports multi-protocols, the protocol must be changed to match to that of the camera. 4.
Installation- Check Points before Operation 1. Before you can start controlling your PTZ12X camera, you need to make sure the Camera’s ID, Baud Rate and Protocol are setup in the DVR or Joystick Controller. 2. In the DVR, go to Menu --> Device --> PTZ 3. Setup the Protocol, Baud Rate and Address to match the information collected from the Initializing System page. Note: If you do not have the information from the Initializing System screen, go to the PTZ39X’s OSD menu, System Information.
OSD - Special Functions 1 Preset 4 Group - You can setup and save the camera position. - The group function allows running sequence of presets, pattern and/or scans. - See the section ‘ROOT MENU>FUNCTION SETUP>PRESET SETUP’ for more detailed information. - See the section ‘ROOT MENU>FUNCTION SETUP>GROUP SETUP’ for more detailed information. 1. Set Preset Method 1) Use keyboard controller: Refer to keyboard controller manual. 1. Set Group To set group, use OSD menu. Method 2) Use OSD menu. 2.
OSD - OSD Information PRESET LABEL Preset Label 1 PATTERN1 5 Action Title 6 Temperature 7 Alarm Input Information 8 Relay Out Information Date / Time 2 F 25 C 23/MAR/2009 I -2 O 1 24 00 00 359/180/x100/SE CAM 1 9 Compass Direction Image Flip 3 10 Zoom Magnification Camera ID 4 11 Tilt Angle in Degree 12 Pan Angle in Degree 1 Preset Label 7 Alarm Input Information - The label stored for specific preset. - See the section ‘ROOT MENU>FUNCTION SETUP> PRESET SETUP>LABEL’.
OSD - General Rules of Menu Operation This page explains how to operate the OSD menu using keyboard controller or USB mouse. If there are no keys or functions described below, refer the manual of the keyboard controller.
OSD - ROOT MENU & SYSTEM INFORMATION 1 ROOT MENU 1 ROOT MENU - - - - - - - - - - - - - - - - - - - - - - - - - - - To enter this screen, enter ‘Preset key + 95’. Shows information and current configuration. Enable/Disable of OSD display on main screen. Setup for motion related settings.
OSD - DISPLAY SETUP (Privacy Zone) 11 DISPLAY SETUP 1 DISPLAY SETUP - - - - - - - - - - - - - - - - - - - - - - - - - CAMERA ID ON PTZ INFORMATION AUTO ACTION TITLE AUTO PRESET LABEL AUTO ALARM I/O AUTO DATE/TIME ON TEMPERATURE CELSIUS BACK EXIT This menu defines enable/disable of OSD display on main screen. If an item is set to be ‘AUTO’, the item is displayed only when the value of it is changed. - 2 PRIVACY ZONE Selects area in image to mask. MASK NO. Select mask number.
OSD - MOTION SETUP & PARKING ACTION SETUP 1 MOTION SETUP - - - - - - - - - - - - - - - - - - - - - - - - - - PRESET LOCK OFF ON PWR UP ACTION ON AUTO FLIP JOG MAX SPEED 140/SEC JOG DIRECTION NORMAL FRZ IN PRESET OFF BACK EXIT 1 MOTION SETUP Setup the general functions of pan/tilt motions. PRESET LOCK If motion lock is set to on, it is impossible to set up and delete preset, scan, pattern and group. It is possible only to run those functions.
OSD - MOTION SETUP & ALARM INPUT SETUP This setup is not supported on some models. 1 MOTION SETUP - - - - - - - - - - - - - - - - - - - - - - - - - - - PRESET LOCK OFF PWR UP ACTION ON AUTO FLIP ON JOG MAX SPEED 140/SEC JOG DIRECTION NORMAL FRZ IN PRESET OFF BACK EXIT 2 ALARM INPUT SETUP If an external sensor is activated, camera will move to the corresponding action. Alarm Type Sets the sensor input type.
OSD - FUNCTION SETUP > PRESET SETUP What is a Preset? A Preset is a unique command users can assign the camera. The PTZ39X supports up to 255 different Presets. Users can use 127 Presets to setup different positions for the camera Users can setup 1~128 Presets for different camera positions, except for preset 95. Preset 95 is reserved for starting the camera’s OSD menu. For a complete list of all the reserved presets, see below. See Appendix II for more information on reserved presets.
OSD - FUNCTION SETUP > PRESET SETUP 2 LABEL 1 PRESET SETUP - - - - - - - - - - - - - PRESET NO. Edits label to show on monitor when camera arrives at preset.
OSD - FUNCTION SETUP > SCAN SETUP 2 SCAN SETUP 1 FUNCTION SETUP - - - - - - - - - - - - - - - - - - - - - - - - - - When the scan function runs, the camera moves from the preset assigned as the 1st point to the preset assigned as the 2nd point in CW(Clockwise) direction. Then the camera moves from the preset assigned as the 2nd point to the preset assigned as the 1st point in CCW(Counterclockwise) direction.
OSD - FUNCTION SETUP > PATTERN SETUP 2 PATTERN SETUP 1 FUNCTION SETUP - - - - - - - - - - - - - - - - - - - Pattern function is that a camera memorizes the path (mostly curve path) by joystick of controller for assigned time and revives the path exactly as it memorized. - - - - - - - 4 patterns are available and max. 1000 communication commands can be stored in a pattern. BACK EXIT PATTERN NO. Select pattern number to edit.
OSD - FUNCTION SETUP > GROUP SETUP 2 GROUP SETUP SCREEN 1 The group function allows running sequence of presets, pattern and/or scans. Each group can have max. 20 action entities which can be preset, pattern or scan. FUNCTION SETUP - - - - - - - - - - - - - - - - - - - - - - - - - - - Preset speed can be set up and the repeat number of pattern & scan can be set up in group setup. Dwell time between actions can be set up also.
OSD - FUNCTION SETUP > GROUP SETUP 7 EDIT GROUP - Selects Function Sequence 6 EDIT GROUP After finishing setting up an ‘ACTION’, press near or enter key to one-upper-level menu. Move cursor up/down to select ‘ACTION NO.’ and repeat to step 4 ~ step 6 to edit the selected group. 1 - - - - - - - - - - - - - - - - - - - - - - - - - - - NO. ACTION NO. DWELL OPT 1 PATTERN 1 00:03 1 2 NONE 3 NONE 4 NONE 5 NONE - - - - - - - - - - - - - - - - - - - - - - - - - [ :MOVE CURSOR] SAVE CANCEL [ : CHANGE VAL.
OSD - FUNCTION SETUP > SCHEDULE SETUP 2 SCHEDULE SETUP SCREEN 1 FUNCTION SETUP - - - - - - - - - - - - - - - - - - - The schedule function allows running an appropriate function like preset, scan, pattern, group, home move at designated day and time. - - - - - - - EX) If you setup a rule ‘Tuesday at 9:00AM’ and ‘Preset 1(say main gate)’, the camera will move to main gate every Tuesday at 9:00 AM.
OSD - FUNCTION SETUP > SCHEDULE SETUP EX) 6 SCHEDULE SETUP - - - - - - - - - - - - - - - - - - - - - MASTER ENABLE DAY TIME ACT NO 1 MON 01:20 HOM 2 WED 07:00 PRS 12 3 THU 11:4 0 SCN 3 4 ALL 12:00 SCN 1 5 UNDEFINED 6 UNDEFINED 7 UNDEFINED BACK - - - - - ON ON ON ON ON ON The second rule means camera will move to preset 12 position at 7:00 on every wednesday. If there are rules conflicts to each other, the higher number is the higher priority has.
OSD - CAMERA SETUP > WHITE BALANCE SETUP 1 ZOOM CAMERA SETUP 1 ZOOM CAMERA SETUP - - - - - - - - - - - - - - - - - - - - - - - - - SEMIAUTO FOCUS MODE DIGITAL ZOOM OFF OFF IMAGE FLIP OFF FLICKERLESS - BACK EXIT > Press Near/Enter Key 2 WB SETUP - - - - - - - - - - - - - - - - WB MODE - RED ADJUST - BLUE ADJUST - - - - - - - - - - AUTO ----- FOCUS MODE Sets the camera focus mode. - AUTO: Focus is exchanges automatically in this mide.
OSD - CAMERA SETUP > AUTO EXPOSURE SETUP 2 AE SETUP 1 ZOOM CAMERA SETUP - - - - - - - - - - - - - - - - - - - - - - - - - SEMIAUTO FOCUS MODE DIGITAL ZOOM ON OFF IMAGE FLIP OFF FLICKERLESS - BACK EXIT WDR/BLC Sets the backlight compensation. DAY/NIGHT ‘AUTO’ exchanges day/night.
OSD - CAMERA SETUP > SPECIAL (HLC/ DNR) This setup is not supported on some models. 1 ZOOM CAMERA SETUP - - - - - - - - - - - - - - - - - - - - - - - - - SEMIAUTO FOCUS MODE DIGITAL ZOOM ON OFF IMAGE FLIP OFF FLICKERLESS - 2 SPECIAL Sets the special function relaced to the image. DNR If reduces the noise caused by ‘AGC’ action. If set to AUTO or MANUAL, the noise will be reduced but the ghost effect on moving objects will be increased.
OSD - SYSTEM SETUP 1 SYSTEM SETUP 1 SYSTEM SETUP - - - - - - - - - - - - - - - - - - - - - - - LANGUAGE ENGLISH BACK EXIT Start ‘DATE/TIME SETUP’ setup. - - - ‘’ is displayed only analog camera. Start ‘RELAY TYPE’ setup. Start ‘PASSWORD’ setup. Starts ‘SET HOME POSITION’ setup. See the screen 4 below.
OSD - SYSTEM SETUP 5 SET HOME POSITION 5 SET HOME POSITION - - - - - - - - - - - - - - - - - - - - - - - - - - - Home position means the origin of pan angle calculation. The value of pan angle displayed on the screen is based on this home position. Home is not effective to tilt angle. By using joystick, move the camera to the desired position and press near key.
OSD - SYSTEM SETUP (BAUDRATE & PROTOCOL) 8 PROTOCOL/BAUDRATE 8 SYSTEM SETUP - - - - - - - - - - - - - - - - - - - - - - - LANGUAGE ENGLISH BACK EXIT After installing the camera, you should set the communication protocol and baudrate. - - - PROTOCOL - Select the appropriate protocol.
OSD - SYSTEM INITIALIZE SYSTEM INITIALIZE - - - - - - - - - - - - - - - - - - - - CLEAR ALL DATA CLR DISPLAY SET CLR CAMERA SET CLR MOTION SET CLR FUNCTION SET REBOOT CAMERA REBOOT SYSTEM Initial Configuration Table - - - - - - NO NO NO NO NO NO NO BACK EXIT SYSTEM INITIALIZE YES / NO CLEAR ALL DATA Deletes all configuration data such as display, camera, motion setup and so on. YES / NO CLR DISPLAY SET Initializes display configuration. YES / NO CLR CAMERA SET Initializes camera configuration.
Specification - Dimension Unit: mm 115 60.8 162.3 66.5 ¾” NPT 35 165 4- 5 ¾” NPT 83.
Specification - Dimensions of Option Brackets Wall Mount Bracket Unit: mm Ceiling Mount Bracket Unit: mm 112.6 4- 7 276.2 112.6 46 188.7 83 141.5 4-M4 355.5 46 83.5 112.6 4- 7 83 141.5 46 112.6 83.
Specification - Dimensions of Option Sunshield Sun Shield Mount Bracket Unit: mm 117 4- 7 147 46 162 83 122 62 200 307 43 117
Specification - Specification_x12 VIDEO Image Sensor 1/4" Sony Super HAD (Double Scan) CCD II Horizontal Resolution 750 TV Lines [B&W], 700 TV Lines [Color] Minimum Illumination Color: 0.5 Lux, 0.001 Lux [DSS ON] B&W: 0.2 Lux, 0.0004 Lux [DSS OFF] Video Output LENS CVBS: 1.0Vp-p / 75 Ω Focal Length F1.6 (W) ~ F2.7(T) f = 3.8mm (W) ~ 45.
Troubleshooting Before sending your camera for repair, check the following or contact our technical support specialists. PROBLEM SOLUTION Notimage appears on the screen. Check that the power cable is connected properly to the camera and that it meets the camera’s power requirements. Check that the line connection between the camera and monitor is fixed properly.Check that you have properly connected BNC cable to the camera. The image on the screen is dim.
WARRANTY INFORMATION Digital Watchdog (referred to as “the Warrantor”) warrants the Digital Watchdog Camera against defects in materials or workmanship as follows: LABOR : For the initial two (2) years and one (1) year on PTZ Zoom Module from the original purchase date, if the camera is determined to be defective, the Warrantor will repair or replace the unit with a new or refurbished product at its option at no charge.
Appendix I Setting the Camera’s ID using the DIP Switch Use the following table as a quick reference to the Pin values and positions required for each individual ID number. The unique Pin combination equals a different ID you can use to define you camera in a situatoin where you want to control multiple cameras.
Appendix I Setting the Camera’s ID using the DIP Switch Pin 1 2 3 4 5 6 7 8 Pin Value ID 1 2 4 8 16 32 64 128 39 ON ON ON OFF OFF ON OFF OFF 40 OFF OFF OFF ON OFF ON OFF OFF 41 ON OFF OFF ON OFF ON OFF OFF 42 OFF ON OFF ON OFF ON OFF OFF 43 ON ON OFF ON OFF ON OFF OFF 44 OFF OFF ON ON OFF ON OFF OFF 45 ON OFF ON ON OFF ON OFF OFF 46 OFF ON ON ON OFF ON OFF OFF 47 ON ON ON ON OFF ON OFF OFF 48 OFF OFF OFF
Appendix I Setting the Camera’s ID using the DIP Switch Pin 1 2 3 4 5 6 7 8 Pin Value ID 1 2 4 8 16 32 64 128 87 ON ON ON OFF ON OFF ON OFF 88 OFF OFF OFF ON ON OFF ON OFF 89 ON OFF OFF ON ON OFF ON OFF 90 OFF ON OFF ON ON OFF ON OFF OFF 91 ON ON OFF ON ON OFF ON 92 OFF OFF ON ON ON OFF ON OFF 93 ON OFF ON ON ON OFF ON OFF 94 OFF ON ON ON ON OFF ON OFF 95 ON ON ON ON ON OFF ON OFF 96 OFF OFF OFF OFF OFF
Appendix I Setting the Camera’s ID using the DIP Switch Pin 1 2 3 4 5 6 7 8 Pin Value ID 1 2 4 8 16 32 64 128 135 ON ON ON OFF OFF OFF OFF ON 136 OFF OFF OFF ON OFF OFF OFF ON 137 ON OFF OFF ON OFF OFF OFF ON 138 OFF ON OFF ON OFF OFF OFF ON 139 ON ON OFF ON OFF OFF OFF ON 140 OFF OFF ON ON OFF OFF OFF ON 141 ON OFF ON ON OFF OFF OFF ON 142 OFF ON ON ON OFF OFF OFF ON 143 ON ON ON ON OFF OFF OFF ON 144 OFF
Appendix I Setting the Camera’s ID using the DIP Switch Pin 1 2 3 4 5 6 7 8 Pin Value ID 1 2 4 8 16 32 64 128 183 ON ON ON OFF ON ON OFF 184 OFF OFF OFF ON ON ON OFF ON ON 185 ON OFF OFF ON ON ON OFF ON 186 OFF ON OFF ON ON ON OFF ON 187 ON ON OFF ON ON ON OFF ON 188 OFF OFF ON ON ON ON OFF ON 189 ON OFF ON ON ON ON OFF ON 190 OFF ON ON ON ON ON OFF ON 191 ON ON ON ON ON ON OFF ON 192 OFF OFF OFF OFF OFF
Appendix I Setting the Camera’s ID using the DIP Switch Pin 1 2 3 4 5 6 7 8 Pin Value ID 1 2 4 8 16 32 64 128 231 ON ON ON OFF OFF ON ON 232 OFF OFF OFF ON OFF ON ON ON ON 233 ON OFF OFF ON OFF ON ON ON 234 OFF ON OFF ON OFF ON ON ON 235 ON ON OFF ON OFF ON ON ON 236 OFF OFF ON ON OFF ON ON ON 237 ON OFF ON ON OFF ON ON ON 238 OFF ON ON ON OFF ON ON ON 239 ON ON ON ON OFF ON ON ON 240 OFF OFF OFF OFF ON
Appendix II Reserved Presets Reserved Preset Some preset numbers are reserved to special functions.
Appendix III How to Move Around the OSD Menu Using a USB Mouse Start OSD Menu Using the OSD menu, preset, pattern, scan, group, and alarm input function can be configured for each application. 1. Select Full Screen view on the selected PTZ camera 2. Right-Click the screen & Select ‘PTZ’ 3. Right-Click the screen again, & select ‘Preset’ 4.
Appendix III How to Move Around the OSD Menu Using a USB Mouse 5. Using the mouse, click on the are of the screen labeled: UP: to scroll up the menu DOWN: to scroll down the menu Left: Vertically move from one edit tab to the one to its left RIGHT: Vertically move from one edit tab to the one to its right. 6.
Appendix III How to Move Around the OSD Menu Using a USB Mouse To move to a sub-menu 1. Click on the top/bottom of the screen to select the desired sub-menu from the list. 2. Once you have selected the sub-menu you want to enter, scroll the mouse’s wheel forward To exit a sub-menu 3. When you have completed all desired modifications, scroll the mouse’s wheel backwards to return to the Root menu.
Appendix III How to Move Around the OSD Menu Using a USB Mouse To move between input tabs 1. Using previous instructions, select the sub-menu and category you wish to modify 2. Scroll the mouse’s wheel forward to enter edit mode 3.
Appendix III How to Move Around the OSD Menu Using a USB Mouse 4. Click on the top/bottom of the screen to increase/reduce the values of the data you are modifying 5. When you have completed modifying the first data tab, click on the left side of the screen to move to the next data tab. 6. The system will show it is in edit mode by highlighting the second tab Repeat as necessary 7. When editing is complete, scroll the mouse’s wheel forward to save all changes, or backwards to cancel all changes.
Appendix IV How to Move Around the OSD Menu Using DW-KB100 Joystick Keyboard Note: Please consult your Joystick Controller’s manual for additional information and instructions.
5436 W Crenshaw St. Tampa, FL 33634 Tel : 866-446-3595 / 813-888-9555 Fax : 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support Hours : Monday-Friday 8:30am to 8:00pm Eastern Time Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
