User`s guide

4-2 Troubleshooting the MultiSwitch 300
8)
Ensure that the equipment attached to the switch is properly configured.
If you encounter any situations or problems you cannot solve, obtain, if possible, the
following information, then contact your DIGITAL Service Representative:
•
The serial number of your switch and its hardware address.
•
The hardware version number from the label on the unit.
•
The firmware version number from the console screen or MultiSwitch 300
Manager application.
•
The configuration of the equipment that is being interfaced with the switch.
•
The sequence of events leading up to your problem.
•
Actions you have already taken.