Service Manual Model Number: BF362SD BF392SD UL Part Number 6901550159 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Exploded Parts Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation Figure 1 Manual Controls 3-Position Switch On/Off Switch Level 3 Indicator Level 2 Indicator Level 1 Indicator Manual Controls On/Off Switch The On/Off Switch supplies power to the remote control receiving unit. When placed in the On position Level 1 indicator will flash.
Maintenance arning: Disconnect all power coming to fireplace at W main service panel before attempting any maintenance or cleaning to reduce risk of fire, electric shock or damage to persons. Warning: If the fireplace was operating prior to servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. Light Bulb Replacement Light bulbs need to be replaced when you notice a dark section of the flame of when the clarity is reduced.
Exploded Parts Diagram 4 10 7 12 9 4 9 1 1 12 11 8 5 6 11 13 3 2 Replacement Parts 1. 2. 3. 4. 5. 6. 7. LOGSET . . . . . . . . . . . . . . . . . . . . . . . . FLICKER MOTOR. . . . . . . . . . . . . . . . . FLICKER ROD . . . . . . . . . . . . . . . . . . . HEATER ASSEMBLY . . . . . . . . . . . . . 3-POSITION HEATER SWITCH . . . . . ON/OFF SWITCH . . . . . . . . . . . . . . . . . REMOTE CONTROL . . . . . . . . . . . . . .
Wiring Diagram Wiring Diagram - Post 2004 PC Board N Ground L1 On/Off Momentary Switch Thermal Cut Off Jumper 1 Black White Red Black Red Green Orange Black Yellow Blue Power Switch Motor Blower 1 White White Heater 2 Connector Connector Connector Connector White Blower 2 Black Black Black White Bulb Heater 1 Motor Flicker 2 Blower 1 Motor Blower 2 Red White Black Bulb Black White Black Bulb Flicker 1 Connector Connector Thermal Cut Off Jumper 2 Black Flicker 2 Bulb White Blac
Wiring Diagram - Pre 2004 Red Ground Neutral Black PC Board L1 Red N White White White Connector Connector R3R2 L2L2 R1 N Connector Connector White Black Black Black White Red Green Black Blue Black Power Switch L1 LED LED LED Black Black White Motor Blower 1 Green Red Orange Yellow N G L Bulb Motor Flicker 2 On/Off Momentary Switch Heater 2 Black Bulb Flicker 2 Black Blower 2 White Bulb Heater 1 Blower 1 Motor Blower 2 Red White Black Bulb Thermal Cut Off Jumper 2 Black Whit
Switch Replacements On/Off & 3-Position Heater Switches Tools Required: Phillips screw driver Warning: If the fireplace was operating prior to servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. Warning: Disconnect circuit power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. 1. Open the steel curtains (remove glass doors if applicable), on the switch side of the fireplace. 2.
Figure 5 tween the end of the connector and the heater to release the wires. 5. Remove the two mounting screws and pull forwards to release the heater assembly from the top cover. 6. Remove the heater assembly mounting screws and remove the heater assembly. 7. Properly orient the replacement heater assembly and connect all of the wiring connections in their original locations. 8. Reassemble in the reverse order as above.
the bracket. b) Pull and twist the rubber gasket/connector which holds the rod onto the motor, until the rod is freed from the motor. Remove the rod out of the fireplace. ! NOTE: Rod may get slightly bent during removal and re-connecting. Ensure the rod is straight when replaced. Otherwise, it may cause excessive noise during operation. c) Remove the 2 screws on the left flicker motor bracket to detach it from the firebox. 8.
Figure 7 Remote Control Receiver 3000200800 From Blower and Heater From Lights From Flicker Motor Line In 4 RL3 1 From Blower From Heater RL2 2 5 N N L 120VAC RL1 3 2 From Lights & Flicker motor Remote Control Receiver 3000430800RP Line In From Blower and Heater Switch From Lights From Flicker Motor 5 4 N N L AC1 RL3 RL2 RL1 1 From Blower From Heater 2 3 2 3 From Lights From Flicker Motor Remote Control Receiver 3000820500RP From Blower Heater From Blower and and Heater From Heat
Troubleshooting Guide Problem Cause Solution General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. Unit turns on or off by itself Remote control has a similar frequency to other remotes in the area. Replace Remote Control.
Problem Cause Solution Heater Heater is not turning off Improper operation Refer to Operation Section Defective 3-Position Heater Switch Replace 3-Position Heater Switch Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Remote Control.
