Service Manual Model Number BF33STP BF33DXP BF39STP BF39DXP BF45DXP UL Part Number 6901811400 6901811500 6901811600 6901811700 6901811900 DXP Model Shown IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.
TABLE OF CONTENTS OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 EXPLODED PARTS DIAGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 WIRING DIAGRAM - STP MODELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION Manual Controls - Without Remote Option The fireplace can be controlled by the manual switches located on the fireplace (Figure 1). Figure 1 Voltage Selector Switch Over Heat Indicator Mode Selector Switch Main On/Off Switch Main Power Switch - Energizes firebox and flame.
Level 1 - Flame effect only, twice activates Level 2 Flame effect and Purifire™, three times activates Level 3 - Flame effect, Purifire™ and heat. C. On Button Pressing this button at any time will shut the unit off. D, E & F LED Indicators Depicts which of the three (3) levels the fireplace is currently operating at: Level 1 3- , Level 2 - or Level . Optional Remote Control Operation The BFRC-KIT is supplied with a radio frequency remote control.
the event that the Wall Switch Remote Control does not work properly with the receiver due to interference from additional wireless signals, this function will allow the RF code to be changed. To enable this function, press 9 and 12 together. “CODE” will appear on the display for five (5) seconds and the RF code will change automatically. Repeat procedure as needed to find a code that operates the fireplace without interference.
EXPLODED PARTS DIAGRAM 7 6 8 18 13 20 2 1 12 4 16 11 9 17 10 21 CATALOGUE NUMBER UL PART NUMBER REPLACEMENT PART 1. LOG SET 2. REFLECTOR ROD 3. GROMMET 4. FLICKER MOTOR 5. FLICKER CONNECTOR 6. BLOWER MOTOR 7. HEATER ELEMENT 8. CUTOUT 9. VOLTAGE SELECTOR (6 WIRE) VOLTAGE SELECTOR (3 WIRE) 10. MAIN ON/OFF SWITCH 11. HEAT SWITCH (--/O ORIGINAL) 3 POSITION PURIFIRE SWITCH 12. PARTIALLY REFLECTIVE GLASS 13. EXTRUSION 14. STEEL CURTAIN 15. STEEL CURTAIN ROD 16. LIGHT HARNESS ASSEMBLY 17.
WIRING DIAGRAM - STP MODELS 7
WIRING DIAGRAM - DXP MODELS 8 www.dimplex.
SWITCH REPLACEMENT - Main On/Off Power; Purifier/Heat; Mode Selector Tools required: Phillips head screwdriver Flat head screwdriver ! NOTE: Depending on the Modification Level (MOD.) of your fireplace you will have at least two (or a variation) of these types of switches: MAIN ON/OFF POWER; PURIFIRE/HEAT; MODE SELECTOR, all of which are located in the same area in the firebox and can be replaced following the same instructions below.
the ember bed by the sides, pull firmly until the rear tab pops out from under the back ledge, then lift the logs out. (Figure 5) ! IMPORTANT: Only handle the log-set by the plastic ember-bed, not the logs themselves. ! NOTE: Log-set fits tightly into firebox. Some force may be necessary to remove. 4. Disconnect the log set LED wire harness from unit. (DXP MODELS ONLY) 5. Remove all lower light bulbs. 6.
3. Pull the rear edge of the log set forward by grasping the ember bed by the sides (handle the log set only by the ember bed and not the logs) and pulling firmly until the rear tab pops out from under the back ledge, then lift out. (Figure 5) ! IMPORTANT: Only handle the log-set by the plastic ember-bed, not the logs themselves. ! NOTE: Log-set fits tightly into firebox. Some force may be necessary to remove. 4. Disconnect the log set LED wire harness from unit. (DXP MODELS ONLY) 5.
between the end of the connector and the blower/motor to release the wires. 12. Remove the 6 blower motor assembly screws and set aside blower motor assembly. 13. Properly orient the replacement blower assembly and reconnect all of the wiring connections in their original locations. 14. Reassemble in the reverse order as above.
servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. W ARNING: Disconnect circuit power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. 1. Remove unit from installed wall (remove trim surround, if applicable). 2. Remove the outer top panel mounting screws, (3 left side, 3 back, 3 right side).
4. 5. 6. 7. back the sheathing and disconnect the connections noting their original locations. Remove the 2 element cover hex head screws on the right using a ⅜” Hex head socket. Remove the 3 remaining element cover mounting screws on the left and remove element. Properly orient the replacement element and reconnect all of the wiring connections in their original locations. Reassemble in the reverse order as above.
wiring connections. W ARNING: Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps. 7. Reassemble in the reverse order as above. BFRC-KIT REMOTE CONTROL RECEIVER INSTALLATION/ REPLACEMENT Tools Required: Philips head screwdriver W ARNING: If the fireplace was operating prior to servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin.
glass. 12. Replace log grate, using two screws previously removed. 13. Mount the wall controller within a standard electrical device box, located within 50ft (15m) of the firebox and install cover plate. (See included instructions for electrical installation and requirements.) 14. Initialize the remote control to the new receiver installed in the fireplace as per the instructions included in the remote packaging. BF PLUG KIT REPLACEMENT (BFPLUGE) ! NOTE: This accessory is only for 110/120V use only.
ASSEMBLY COMPONENT PICTURES Left Element Connections Right Element and Blower Connections Elements, Blower and Voltage Selector Connections High Temperature Cutout Interior Bottom View of Voltage Selector Switch and Over Temperature Light Exterior View of Voltage Selector Switch and Over Temperature Light 17
LED Driver Board Uninstalled Flicker Motor and Terminal block Rear View Light Panel/Harness Flicker Rod and Flicker Motor Attachment Manual Controls with Remote Control Bracket Removed Manual Controls Interior Side View “Dummy Plug” (Factory Installed) No Remote Operation 18 www.dimplex.
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Verify unit is installed on a dedicated 15 amp circuit. Unit turns on or off by itself Remote Control has a similar frequency to other remotes in the area. Replace Remote Control Wall Mounted remote control has a similar frequency to other remotes in the area.
PROBLEM CAUSE SOLUTION Heater Heater is not turning On Improper operation Refer to Operation Section Improper Installation of Thermostat/Wall Controls Refer to Installation Guide Loose wiring Trace wiring in unit Defective 3-Position Switch Replace 3-Position Switch Defective Remote Control Receiver Kit (if Replace Remote Control Receiver Kit applicable) Heater is not turning Off Heater is turning off after a couple of minutes of operation Heater emits an odor Heater fan turns on but heater l
