Service manual
19
PROBLEM CAUSE SOLUTION
Heater
Heater is not turning off Improper operation Refer to Operation Section
Defective Remote Switchboard Replace Remote Switchboard
Malfunctioning Wall Controls Refer to Individual Wall Control operating instructions
Defective Remote Control Receiver Replace Remote Control Receiver, initialize with Re-
mote Control
Heater is not turning on Improper operation Refer to Operation Section
Loose wiring Check wiring connections
Defective heating element Replace heating element
Defective Remote Switchboard Replace Remote Switchboard
Malfunctioning Wall Controls Refer to individual wall control operating instructions
Heater is turning off after a
couple of minutes of operation
Build up of dirt/dust in heater assembly Clean out heater assembly
Defective Motor Replace Motor
Heater emits an odor Normal Operation Normal operation is when the heater emits an odor
for a brief period after the heater is initially turned on.
The heater is burning off any dust accumulated during
manufacturing or operation.
Defective heater assembly Replace heater assembly
Heater fan turns on but heater
lacks heat
Improper operation Refer to Operation Section
Defective thermostat Replace thermostat
Loose wiring Trace wiring in unit
Defective heating element Replace heating element
Heating element is glowing red Normal Operation Small glowing sections of the element are considered
normal.
Defective heating element If larger glowing sections are causing the heater to trip
the thermal cutout, unplug unit, discontinue use and
replace heating elements
Noise
Excessive noise with the heater
on
Dirty blower assembly Clean blower assembly
Defective blower assembly Replace heater assembly
Grinding or excessive noise with
the heater off
Flicker rod hitting or rubbing against
internal components
Ensure rod is straight and mounted properly in the
bracket, spinning freely away from other components.
Replace if necessary.
Defective icker motor Replace icker motor