Service Manual Model Number DFOP25 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
TABLE OF CONTENTS OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Exploded Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION Manual Controls The manual controls are located behind the drawer. (Figure1) Figure 1 C B A Switch “A” - Controls the electricity supply to the fireplace. ! NOTE: This switch must be in the ‘ON’ ( I ) position for the fireplace to operate with or without heat. Switch “B” - Controls the function of the fireplace. 1. Press once to the right to turn on flame effect. This will be indicated by one beep.
Tips for using your appliance. 1. Only pull out the drawer when its time to refill the water tank or change a lamp, otherwise it may lead to excess water in the sump and reduced flame effect. If this happens empty the water from the sump as instructed under ‘Maintenance’. 2. With the flame setting on minimum the unit will use approximately 40ml of water per hour and will last 3 times as long than when it is at maximum flame setting. 3.
Cleaning WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. We recommend cleaning the following components once every 2 weeks, particularly in hard water areas: • Water Tank • Sump and Seal • Sump lid • Tank cap and seal • Air filter For general cleaning use a soft clean duster – never use abrasive cleaners.
and 12) 10. When cleaned, thoroughly rinse the sump with clean water. 11. Clean the outlet surface of the sump lid with the brush and flush out thoroughly with water. (Figure 13 and 14) 12. Reverse the above steps to reassemble. Air Filter 1. Gently pull the drawer out as far as possible. (Figure 3). 2. Press Switch ‘A’ to the ‘OFF’ (O) position (Figure 2) 3. Remove the tank and place in a sink with the cap facing upwards. 4. Gently slide upwards the air filter plastic holder. (Figure 15) 5.
Exploded Parts Diagram 3 8 6 5 12 14 18 11 4 7 13 17 1 15 2 16 9 10 Replacement Parts List Replacement Part: 1. Remote Control . . . . . . . . . . . . . . . . . .9600385600RP 2. Remote Control Receiver . . . . . . . . . . . 9600384000RP 3. Heater Assembly . . . . . . . . . . . . . . . . . 9600384800RP 4. Sump Pump Assembly . . . . . . . . . . . . . 9600385000RP 5. Lid Assembly . . . . . . . . . . . . . . . . . . . . .9600383900RP 6. Transformers (2 in each unit) . . . . . . . .9600384700RP 7.
Wiring Diagram 8 www.dimplex.
LOWER ASSEMBLY ACCESS Tools Required: Philip’s head screwdriver Needle nose pliers. WARNING: If the fireplace was operating prior to servicing, allow at least 20 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
ASSEMBLY PART PICTURES View of DFOP25 lower assembly - Drawer is open Sump Pump Log Set Manual Controls Water Reservoir Drawer Front Left Side View of Lower Assembly - Logs, Sump Assembly and Water Reservoir Removed Flame Effect Fan & Air Filter (Encased in housing) Halogen Lamps Sump Assembly Mounting Bracket Transformers Power Cord (disconnected) Sump Power Cord Terminal Blocks Right Side View of Lower Assembly - Logs, Sump Assembly and Water Reservoir Removed.
Terminal Block and Power Cord Connection - Disconnect cord to remove lower assembly Left Side View with Power Cord Disconnected Transformers Terminal Blocks Remote Control Receiver Flame Effect Control Potentiometer 3-Stage Manual Control Switch Main Power Switch 11
Heater Assembly Connections and Terminal Block Mounted on the inside of the heater housing, under the top panel. Voltage Step Down Circuit Board 12 www.dimplex.
Troubleshooting Guide Problem Cause Solution General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. Unit turns on or off by itself Remote control has a similar frequency to other remotes in the area.
Problem Cause Solution Heater Heater is not turning off Heater is not turning on Heater is turning off after a couple of minutes of operation Heater emits an odor Heater fan turns on but heater lacks heat Heating element is glowing red Heater fan runs continuously Improper operation Refer to Operation Section Defective heater on/off switch Replace heater on/off switch Defective remote control receiver Replace remote control receiver, initialize remote control receiver and remote control.
