Service Manual Model Number: DF2624L UL Part Number 6908931359 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 EXPLODED PARTS DIAGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION Figure 2 Figure 1 A A B C F C D E B F C F On Screen Display The unit can be controlled by either the manual controls which are located on the upper right of the fireplace or the remote (Figure 1 & 2). The fireplace is supplied with an IR multifunction remote control. ! NOTE: To operate correctly, the remote control must be pointed towards the front of the unit. A. Standby Turns the unit On and Off. → Activated by pressing the Standby button on the remote or the unit.
reset. It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back in. CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support at 1-888-346-7539. Remote Control Battery Replacement 1. On the back of the remote control, turn the battery cover counter-clockwise to remove the cover. 2. Correctly install one 3 Volt (CR2032) battery in the battery holder. 3. Close the battery cover. Battery must be recycled or disposed of properly.
EXPLODED PARTS DIAGRAM 2 13 15 12 4 6 11 10 3 14 5 8 1 9 7 REPLACEMENT PARTS 1. 2. 3. 4. 5. 6. 7. 8. Flicker Motor . . . . . . . . . . . . . . . . . . . .2000220100RP Heater Assembly (with Cutout). . . . . . 2203610100RP Thermistor. . . . . . . . . . . . . . . . . . . . . . 3001380100RP Cord Set. . . . . . . . . . . . . . . . . . . . . . . 4100090204RP Flicker Rod. . . . . . . . . . . . . . . . . . . . . 5902620100RP Partially Reflective Panel . . . . . . . . . . 5902580300RP Front Glass . . . . .
WIRING DIAGRAM L N POWER SUPPLY Relay Board Switchboard Thermistor 2-LED LIGHT HARNESS, OR 3-LED LIGHT HARNESS Display Board L N 6 www.dimplex.
SWITCHBOARD REPLACEMENT Tools Required: Phillips Head Screwdriver Flat Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
AC/DC ADAPTER REPLACEMENT Tools Required: Phillips Head Screwdriver Flat Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
POWER CORD REPLACEMENT Tools Required: Phillips Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
LED DRIVER BOARD REPLACEMENT Tools Required: Phillips Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION PART NUMBER General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
PROBLEM CAUSE SOLUTION PART NUMBER Heater Heater is not turning off Improper operation Refer to Operation Section Defective switchboard Replace switchboard 3001370100RP Defective thermistor Replace thermistor 3001380100RP Defective relay board Replace the relay board 3001360100RP Defective display/control board Replace the display/control board 3001350200RP Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective switchboard Replace switchboard 30013
