Service Manual 26” Self Trimming Fireplace with 3 Stage Remote Control Model Number: DF2690 UL Number: 6904410400 Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-800-668-6663 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
Table Of Contents Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Exploded Parts Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Replacement Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Wiring Diagram - DF2690. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation point by pressing the “ II ” side of the switch. Level 1: The flame effect is turned on and the first red indicator light flashes momentarily. Level 2: The flame effect remains on, the heater is activated to the low heat setting, and the first and second red indicator lights flash momentarily. Level 3: The flame effect remains on, the heater is set to the high heat setting, and all three red indicators flash momentarily. ! NOTE: The heater may emit a slight, harmless odor when first used.
1. Ensure that power is supplied through main service panel. 2. Locate manual controls. (Figure 1) 3. Activate On/Off switch. 4. Press and hold the 3-Position Switch in the “I” position for 5-10 seconds. (The first or second red indicator light will flash, depending on age of model). (Figure 3) 5. Press the ON button located on the remote control. (Figure 4) This will synchronize the remote control and receiver. Figure 4 Remote Control Usage The remote control operates the fireplace levels sequentially.
Exploded Parts Diagram 11 7 18 8 2 5 16 17 4 14 6 3 15 19 9 10 11 13 1 12 18 5
Replacement Parts List 1. Log set. . . . . . . . . . . . . . . . . . . . . . . . . . 0437960100RP 2. Flicker Motor . . . . . . . . . . . . . . . . . . . . . 3000240200KIT 3. Heater Assembly (Built-in Cutout) . . . . . 2000330100RP 4. Thermostat. . . . . . . . . . . . . . . . . . . . . . . 2300150100RP* 5. On/Off Switch. . . . . . . . . . . . . . . . . . . . . 2800070700RP 6. 3-Position Switch. . . . . . . . . . . . . . . . . . 2800070500RP 7. Flame Action Control w Potentiometer. . 3000240500RP 8.
Front Glass Replacement Tools Required: Phillips head Screwdriver Warning: If unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. Replacement Procedure 1. 2. 3. 4. 5. Slide fireplace out of mantel. Lay unit on it’s back for safe removal of front glass.
. 9. 10. 11. 12. from the flicker motor and lifting out. Remove light filter bracket (the metal bracket will have a tinted film adhered to it) for easier access to light bulbs. Replace light bulbs. Replace light filter bracket and flicker rod. Replace the log set by inserting the front edge of the fireplace and push down on the rear edge of the ember bed until it snaps into place. Lay unit on it’s back and slide front glass back into position and attach trim.
the control panel; and two (2) screws on the bottom of the fireplace (Figure 8). The bottom panel is now free to be removed. 4. Locate the On/Off Switch mounted on the control panel on the left side (Figure 9) and disconnect the two (2) wiring clips noting their original locations. ! NOTE: Using a flat head screwdriver gently pry between the end of the connectors and the switch to release the wires. 5.
6. Pull off the Light Dimmer Control knob and unscrew the retaining nut. (Figure 11) The potentiometer can now be removed from the panel by pushing the potentiometer through the front of the panel and remove from inside the cabinet. 7. Disconnect the last two (2) remaining wire leads from the control board on the left hand side, noting their original locations. ! NOTE: Using a flat head screwdriver gently pry between the end of the connectors and the switch to release the wires. 8.
Figure 14 Mounting Screw 11. Rubber Bushing 12. Flicker Motor 13. 14. 15. Mounting Screw 16. 17. Figure 15 Ensure that all connectors have two wires with the same color each side; two (2) screws on the back panel (you may have to tip the bottom of the fireplace up if it is laying on its back), four (4) screws in the front directly under the control panel; and two (2) screws on the bottom of the fireplace (Figure 8). The bottom panel is now free to be removed. 4.
5. Using pliers, squeeze the sides of the plastic wire clamp from inside the bottom assembly area and push it through the chassis, to the outside of the firebox. 6. Release clamp from power cord and remove power cord. 7. Install replacement power cord through opening in the chassis and secure with clamp. 8. Reassemble in the reverse order as above. Figure 17 Main On/Off Switch Flame Speed Control Power Cord 5. 6. 7. 8.
6. 7. 8. 9. glass. (Figure 14) Loosen but do not remove the two (2) Philips screws that clamp the partially reflective glass in place. (Figure 7) Push the partially reflective glass up to clear the frame and remove - storing it in a safe place away from high traffic areas. Coming up from the bottom assembly, in the right, back corner is a wire with a taped “ANTENNA” label. The wire is held in place by a loose fitting zip tie. Roll the label around the wire and feed it through the zip tie.
1. Remove the firebox from the mantel. 2. Remove top trim piece by unscrewing three (3) Philips head screws that lay behind the trim piece and along the top edge. (Figure 19) 3. Remove the 10 screws that fasten the top cover to the rest of the firebox. There are: (four) 4 screws at the back of the firebox, along the top; two (2) screws on each side and at the top of the firebox; and two (2) screws on the top of the firebox. (Figure 20) 4. Flip the top panel over and place upside down on the top of the unit.
Troubleshooting Guide Problem Cause Solution General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. Unit turns on or off by itself Remote control has a similar frequency to other remotes in the area. Replace Remote Control.
Problem Cause Solution Heater Heater is not turning off Improper operation Refer to Operation Section Defective Thermostat Replace Thermostat Defective Remote Control Receiver Replace Remote Control Receiver Improper operation Refer to Operation Section Loose Wiring Trace wiring in unit Defective Thermostat Replace Thermostat Defective Heater assembly Replace Heater assembly Defective Remote Control Receiver Replace Remote Control Receiver Build up of dirt/dust in Heater Assembly Ensure