Service manual

TROUBLE SHOOTING GUIDE
APPEARANCE
Problem Flame frozen.
Probable Cause Loose wiring or defective flame motor.
Solution Check all wiring for loose connections, repair/replace
as necessary. If wiring connections are suitable,
replace flame motor.
Service Manual Reference Page 9
Problem Flame not bright, flame not visible.
Probable Cause Loose wiring or burnt light bulb(s).
Solution Check all wiring for loose connections, repair/replace
as necessary. Check upper and lower light bulb(s).
Replace burnt bulbs with factory specified bulbs.
Service Manual Reference Page 7
Problem Flame shudder.
Probable Cause Defective flame motor.
Solution Replace flame motor with a new one.
Service Manual Reference Page 9
Problem Log set dim, ember bed not glowing.
Probable Cause Loose wiring or burnt light bulb(s).
Solution Check all wiring for loose connections, repair/replace
as necessary. Check upper and lower light bulb(s).
Replace burnt ones with factory specified bulbs.
Service Manual Reference Page 7
Problem Fireplace does not turn on.
Probable Cause Defective main power on/off switch or loose wiring.
Solution Check all wiring for loose wiring connections,
repair/replace as necessary. If all wiring connections
are suitable check the main on/off switch for proper
operation. Replace switch as necessary.
Service Manual Reference Page 8
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