DIR Series Indoor/Outdoor Infrared Heaters Model DIR15A10GR DIR18A10GR DIR22A10GR DIR30A10GR Power/On IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use this heater. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Low Med High 2hr 1hr Timer on Standby To view the full line of Dimplex products, please visit www.dimplex.
Table of Contents Welcome & Congratulations . . . . . . . . . . . . . . . . . . 3 IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . 4 Heater Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Wiring Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9 Site Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Electrical Installation . . . . . . . . . . . . . . . . . . . . . . .
Welcome & Congratulations Thank you and congratulations for choosing to purchase a DIR Heater from Glen Dimplex Americas. Please carefully read and save these instructions. CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty. Please record your model and serial numbers for future reference.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ① Read all instructions before installing or using this heater. ② Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. ③ This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
IMPORTANT INSTRUCTIONS ⑪ Do not touch the heater during operation as the body becomes hot and could causes burns. Particular attention has to be given where children and vulnerable people are present. ⑫ This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Heater Installation HOW TO OPERATE THE HEATER: What's included with your Dimplex DIR Series Heater • IR Heater • Operating and Installation Instructions • One small box containing 2 sets of brackets and mounting hardware • One remote controller Figure 1 Brackets for wall or ceiling mounting Terminal box Remote control Power/On Schott Nextrema®: glass panel Low Med High 2hr 1hr Timer on Standby Technical Specification Power/On MODEL NAME DIR15A10GR DIR18A10GR DIR22A10GR DIR30A10GR 240V 60Hz
Heater Installation RISK OF FIRE/ EXPLOSION This heater should not be used in potentially explosive atmospheres. Do not use in areas where gasoline, paint or flammable liquids are used or stored. Installation minimum clearances specified on the heater nameplate and in the owner's manual must be followed. Before installation, read this manual carefully and keep for future reference. The heater must be installed in accordance with the manufacturer’s installation instructions. 1.
Heater Installation combustibles at least 0.9 m (3 ft) from the front of the heater and away from the side and rear. 5. The heater is designed for outdoor and indoor use and should not be used for any other purpose. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. 6. Before commencing installation make sure the electrical supply voltage is the same as that shown on the rating plate of the heater. 7. The heater must be mounted at least 2.
Wiring Instructions WIRING INSTRUCTIONS: DIR15A10GR is to be wired to a 120V circuit while DIR18A10GR, DIR22A10GR and DIR30A10GR are to be wired to a 240V circuit. These heaters must be wired to the this circuit in such a way that the heater can be turned off directly at the circuit 240 breaker in the event of an emergency. V 15A L2 L2 Sample wiring diagrams have been included below for quick reference.
Site Selection SITE SELECTION: Ceiling mounted (DIR15A10GR, DIR18A10GR). WARNING: DIR22A10GR and DIR30A10GR CANNOT be ceiling-mounted. Horizontal ceiling-mount Inclined ceiling-mount Angled horizontal ceiling-mount Correct Installation Incorrect Installation WARNING: The heater must never be installed in the upwards or inwards facing position, the heating surface must always be positioned to direct the heat in a downwards or outwards direction.
Site Selection Minimum clearances when mounting the heater parallel with a ceiling. CEILING 600mm (23.6") Min. Fans, lights and sprinkler fittings MUST NOT be below heater 600mm (23.6") Min. CEILING 910mm (35.4") Min. to surfaces (ie. table tops, etc.) 2100mm (82.7") Min. from floor 3000mm (118.1") Max. from floor (recommended) WALL WALL 165mm (6.5") Min. 600mm (23.6") Min.
Installation WARNING: Mounting of the infrared heater and its connection to the electric mains should be carried out only by qualified professionals according to the Electrical Installation Regulations and Power System Safety Standards and comply with all national and local electrical codes. 1. O pen the package and carefully remove the heater. 2. R emove the packing paper sheet from the end of heater. 3. Take out one pair of mounting brackets.
Installation 6. Set the adjustable angle mounting brackets to the desired angle and fasten brackets with an adjustable wrench. F or ceiling-mounted installation, the available mounting angles are restricted to 0° and 30° only. F or wall-mounted installation, the available mounting angles are restricted to 30° and 45° only. WALL CEILING For the DIR 2200W / 3000W, ceiling mounted installation is prohibited. 7.
Electrical Installation WARNING: This Heater MUST be permanently installed and hard wired by an authorized / licensed electrical professional. Do not perform maintenance or carry out installation or assembly procedure while electrical power is switched on. CAUTION: A circuit breaker is required for proper installation. Do not load beyond 80% capacity. The type of circuit breaker must be C curve type. 3. The heater must not be located immediately below an electrical connection.
Electrical Installation WIRING INSTRUCTIONS 1. Check product label for correct voltage and wattage. Make sure power source conforms to the heaters requirements. 2. The junction box on the top of the heater has a gasket side access cover. The junction box inlet is drilled and threaded for a standard 19 mm (1/2") weather tight conduit fittings. The installing electrician will need to provide the appropriate rigid metallic, flexible or liquid tight conduit, conduit fittings for installation location. 3.
Operating Instructions WARNING: The heater must be properly installed before it is used. Slight crackles may be heard during the heating or cooling period. This is a normal part of the operation of the heater. RISK OF FIRE/EXPLOSION • This heater should not be used in potentially explosive atmospheres or environments. Do not use in areas where gasoline, paint or flammable liquids are used or stored. • Keep electrical cords, drapery, furnishings, insulation and other combustibles at least 0.
Operating Instructions ! NOTE: To prevent unpleasant burnt odor, it is recommended to keep the heater clean preventing accumulation of dust build up ! NOTE: It is recommended that the distance between the heater and the remote be less than 3 m (9.8 ft.), and the remote control must be pointed directly to the receiver on the front panel during the operation. Green LED indicators (timer) Green LED indicators (timer) Red LED indicators setting) Red LED indicators (temperature (temperature setting) 1.
Operating Instructions TIMER FUNCTION Your Dimplex infrared heater comes with a programmable timer that will automatically place the heater in STANDBY mode after 1, 2 or 3 hours of operation. To operate the timer point the remote control directly to the receiver and press ’1 hr’, a single green LED light will illuminate directly beside the heating LED’s, this will trigger the heater to automatically go into STANDBY mode after 1 hour (60 minutes) of operation.
Maintenance Instructions ELECTRIC SHOCK HAZARD • Potentially lethal voltages are present. Be sure to turn off the unit at the circuit breaker before attempting any maintenance RISK OF INJURY/BURN • Do not attempt to service or clean heater while unit is operating, as there is a hazard from electric shock, and injury potential from hot heating elements. • Maintenance and repair must be performed by qualified personnel only.
Troubleshooting Troubleshooting prior to calling a service technician: SYMPTOM Will not heat / No operation indicator LED Heater smells when first used Faint smell for short periods after turning on the heater Heater smells when turned on after periods of non-use Clinking noises when heater is turned on and after being turned off Poor heating performance RECOMMENDED ACTION Check that power is connected and switched on This is caused by oil or dust left over from the manufacturing process and will stop aft
Warranty One Year Limited Warranty Products to which this limited warranty applies This limited warranty applies to your newly purchased Dimplex Infrared Indoor/Outdoor Heater. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska.
Warranty • Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex Americas may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
Technical Support Technical and troubleshooting support, as well as a list of replacement parts can be found on www.dimplex.com/customer_support 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
