Owner’s Manual Model DLGM29 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use the log grate. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. To view the full line of Dimplex products, please visit www.dimplex.
Table of Contents Welcome & Congratulations. . . . . . . . . . . . . . . . . . 3 IMPORTANT INSTRUCTIONS. . . . . . . . . . . . . . . . 4 Site Selection and Preparation. . . . . . . . . . . . . . . . 6 Log Grate Assembly . . . . . . . . . . . . . . . . . . . . . . . . 8 Log Grate Installation . . . . . . . . . . . . . . . . . . . . . . 13 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Warranty . . . . . . . .
Welcome & Congratulations Thank you and congratulations for choosing to purchase an Log Grate from Dimplex, the world leader in electric fireplaces. Please carefully read and save these instructions. CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ① Read all instructions before using the Log Grate. ② Always unplug the Log Grate when not in use. ③ Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner.
IMPORTANT INSTRUCTIONS ⑰ The Log Grate must be positioned so that the plug is accessible. WARNING: Remote control contains small batteries. Keep away from children. If swallowed, seek medical attention immediately. WARNING: Do not install battery backwards, charge, put in fire or mix with used or other battery types - may explode or leak causing injury. ! NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate the equipment.
Site Selection and Preparation This section provides instructions for selecting a location and preparing the site to install the Log Grate. 1. Select a suitable location that ensures the Log Grate is sitting on a hard level surface for optimum flame effect. 3 2. Allow for approximately 2" (5.1cm) of clearance behind the unit (from the frame to the back of mantel) and 7" (17.8cm) directly above the back log to allow for removal of the Refill Container. 3.
Site Selection and Preparation Figure 1 Removable Refill Container Retaining Tabs Emitter Wire Slots Top Cover Transducer Water Reservoir 4. Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. See Figure 1. To access the transducer: • Remove top cover by turning the retaining tabs on both ends of the water reservoir. • Remove any packing material.
Log Grate Assembly 1 2 CAUTION: Handle logs carefully, they are fragile and can easily crack or break, if dropped. 8 www.dimplex.
Log Grate Assembly Each log is a separate component that needs to be placed on the grate. Position each log so that the hook and loop pad on the backside of the log lines up with the corresponding hook and loop pad on the log grate. These pads assist with securing the logs to the grate. ! NOTE: Each of these logs are hand made, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them.
Log Grate Assembly 4 1 5 2 6 3 10 www.dimplex.
Log Grate Assembly 7 4 8 5 11
Log Grate Assembly 9 CAUTION: Ensure that the logs are placed so that they are not blocking the flame effect outlet. 6 10 7 12 www.dimplex.
Log Grate Installation W ARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock or injury to persons. Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock and injury to persons. Do not attempt to wire your own new outlets or circuits.
Log Grate Installation 3. Assemble power adapter. (Figure 2) Plug the power adapter into the front of the unit, then plug the unit into a 15 Amp/ 120 volt outlet. WARNING: Only use Dimplex approved 24V DC power supply, min. 2.7A. The addition of a mesh spark screen in front of the Log Grate and Fireplace tools can be used to complete the look of your hearth. (Not Included) ! NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating.
Figure 3 B A Remote Control Initialization/ Reprogramming Follow these steps for remote control initialization and if required, re-initialization: 1. Unplug power adapter from unit. 2. Wait a minimum of five (5) seconds and then plug power adapter back into unit. 3. Within 10 seconds of reacquiring power, press the ON button located on the remote control. (Figure 4) This will synchronize the remote control and receiver.
Operation or the Off button on the remote control, then back on to return to Level 1 - Logs and Light only operation. Battery Replacement To replace the battery: 1. Slide battery cover open on the remote control (Figure 4). 2. Install one (1) 12-Volt (A23) battery in the battery holder. 3. Close the battery cover. Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.
Maintenance ! NOTE: Normal tap water can Figure 5 be used in the Optimyst as long as the tap water is not considered to be hard water. In the event your tap water is hard, you may use softened water or distilled water with 1/8 tsp of salt (0.5 mL) added to the water reservoir. (The addition of additional salt should only be when you notice that the unit is not producing mist as expected.
Warranty ONE YEAR LIMITED WARRANTY Products to which this limited warranty applies This limited warranty applies to your newly purchased Dimplex Log Grate. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.
Warranty Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. • Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services. • The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealer's or service agent's place of business.
Replacement Parts Power Adapter Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2100220100RP Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000370500RP Remote Control Receiver & Housing. . . . . . . . . . . . . . . . . . . . . 3001110100RP Log Grate with Wire Harness Set . . . . . . . . . . . . . . . . . . . . . . . 6908540159RP Log Set Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9600510100RP Ember Bed. .