Installation and User’s Guide Models DLW1500B12 DLW1500W12 DLW2400B24 DLW2400W24 DLW3200B24 DLW3200W24 We value your feedback! Your input helps to create even better products and experiences. Share the warmth and leave a review. dimplex.com/sharethewarmth IMPORTANT SAFETY INFORMATION: Read this manual first before attempting to install or use this electric heater. Always comply with the warnings and safety instructions contained in this manual to prevent personal injury or property damage.
Table of Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 IMPORTANT INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome Thank you and congratulations for choosing to purchase a Dimplex radiant heater. Please carefully read and save these instructions. WARNING: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty. Ensure the electrical supply voltage is the same as that shown on the rating plate of the heater. Please record your model and serial numbers for future reference.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ① Read all instructions before installing or using this heater. ② This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc., and curtains at least 3 feet (0.
IMPORTANT INSTRUCTIONS INSTALLATION ① This equipment shall be installed only by qualified personnel who are familiar with the construction and operation of the apparatus and hazard involved. ② Wiring procedures and connections shall be in accordance with the national and local codes having jurisdiction. ③ The heater is fitted with an electrical connection box and should be connected as a fixed installation by a licensed electrician in accordance with the relevant electrical code.
Technical Specifications Heater Type High intensity electric radiant overhead heater with high surface area profiled alloy. Connection Hardwire Approvals CSA/UL E321448 Mounting Height Minimum 96" (2.4 m) Recommended Maximum 105" (2.
Heater Location Heat Area The DLW electric heater produces radiant heat, which heats objects and people rather than the air. The DLW heater must be installed in such a way that objects and people are within the direct heat area of the heater. It is recommended that the DLW heater be installed indoors or in outdoor spaces where there are 1, 2, 3, or 4 enclosed sides. Maximum heat is directly under the heater, and the temperature decreases as you move away from the heater.
Heater Location Recommended Layout Over Tables The diagrams below (Figure 4) provide a guide for the approximate model and quantity of heaters required to heat common residential table settings. These configurations are based on DLW heaters being mounted at 96" (2.4 m) from the floor in a fully enclosed outdoor area. Figure 4 DLW2400 DLW1500 DLW2400 DLW1500 DLW1500 DLW1500 DLW1500 DLW1500 DLW2400 DLW3200 DLW1500 DLW1500 8 DLW1500 DLW2400 DLW3200 DLW3200 DLW3200 www.dimplex.
Heater Location Minimum Clearances WARNING: The heating surface of the DLW must be positioned at a minimum of 96" (2.4 m) from the ground. Objects below the heater, such as tables, must be no less than 39" (1000 mm) away from the heater. Figure 5 shows the minimum clearances around the heater. All dimensions shown are minimum values.
Installation Mounting Ceiling Installation The ideal mounting position is on the ceiling, directly above the area to be heated. For ceiling heights greater than 105" (2.7 m), suspended mounting or installation with the optional extension poles (sold separately) is recommended to reduce the height of the heater to 96" to 105" (2.4 m to 2.7 m). This will increase the effectiveness of your DLW heater. See the relevant section for each installation for more details. Mounting hardware is not included.
Installation Wall-mount Installation The heater can also be mounted on a wall and angled downwards. In this situation, ensure the mounting height puts the heater in the range of 96" to 105" (2.4 m to 2.7 m) and that the area to be warmed is within 98" (2.5 m) of the wall. Mounting hardware is not included. WARNING • Ensure ceiling or wall structure is suitable for this application and capable of supporting the weight of the heater plus any approved mounting accessories used.
Installation Standard Mounting Brackets (Included) The DLW heater comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling or wall mounting, and come with preset angle options of parallel, 22.5 °, or 45°. The brackets need to be mounted onto a secure frame or wall with a minimum distance between the two brackets (Figure 9).
Installation Extension Mount Poles The extension mount accessory is sold separately. It allows DLW heaters to be lowered from flat, high ceilings, using rigid connections. The standard mounting bracket supplied with the heater is utilized to connect the poles to the back of the heater and the ceiling. The standard mounting brackets need to be mounted onto a secure frame or wall with a minimum distance between the two brackets (Figure 9, p. 12).
Installation Suspension Mounting Suspension mounting is an option for lowering the heater from high ceilings. If the ceiling height is more than 105" (2.7 m), it is recommended to lower the heaters to an ideal mounting height of 96" to 105" (2.4 m to 2.7 m). Suspension can be done with chains or wires (ensure the wire/chain has a suitable load rating for the heater). The wire or chain is connected to the lower part of the standard brackets (Figure 13).
Installation Electrical Installation WARNING • This equipment shall be installed only by qualified personnel who are familiar with the construction and operation of the apparatus and hazard involved. • The heater is fitted with an electrical connection box and should be connected as a fixed installation by a licensed electrician in accordance with the relevant electrical code. • Within USA, electrical installation shall be made in accordance with the National Electrical code.
Installation L2 Wiring Instructions: 1. Heater CheckL1product Junction Box 240 V 15A L2 240 V Power Supply L1 wattage. Make sure power source conforms to the heaters label for correct voltage and requirements. G G Breaker Panel 2. T he junction box on the top of the heaterUse has abreaker gasket side access cover. The junction box inlet is drilled and GFCI for outdoor installations threaded for a standard 19 mm (1/2") weather tight conduit fittings.
Operation WARNING • Extreme caution is necessary when any heater is used by or near children or people with disabilities and whenever the heater is left operating and unattended. • This heater is not equipped with a device to control the room temperature. Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided. The DLW heater is controlled using a hard-wired on/off switch.
Troubleshooting ARNING: There are no user serviceable parts inside the heater any servicing other than cleaning of W the heater should be performed by an authorized service representative. Problem No heat Cause No power to the unit Check that power is on at the switch and at the breaker. Inspect cable for damage. Heater has not finished warming up Normal operation - wait 15 minutes for the heater to reach its maximum temperature. Insufficient power Ensure the unit is wired with the correct voltage.
Warranty One-Year Limited Warranty Products to which this limited warranty applies This limited warranty applies to your newly purchased Dimplex Infrared Indoor/Outdoor Heater. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska.
We value your feedback! Your input helps to create even better products and experiences. Share the warmth and leave a review. dimplex.com/sharethewarmth 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
