Service Manual Model DWF1203 Part Number 6908490100 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Exploded Parts Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation Figure 1 Remote Control A B The manual controls for the electric fireplace are located on the right side of the unit (Figure 1). A. 3-Position Switch The switch has two (2) On positions marked with “ I ” and “ II ”. The “ I ” position is for manual operation. In this position the built-in remote control is bypassed. The “ II ” position is for operating the unit with the provided remote control. When in “ II ” position the unit is operated with the ON and OFF buttons of the remote control.
Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Partially Reflective Glass Cleaning The Partially Reflective Glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the Partially Reflective Glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
Exploded Parts Diagram 13 11 16 1 10 4 3 8 6 7 9 5 12 2 Replacement Parts List 1. Heater Assembly (with Cutout). . . . . . . . . . . . . 2200490800RP 9. 3-Position Switch . . . . . . . . . . . . . . . . . . . . . . . 2800070700RP 2. Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902440100RP 10. Remote Control Receiver. . . . . . . . . . . . . . . . . 3000380200RP 3. Partially Reflective Glass. . . . . . . . . . . . . . . . . 5902420100RP 11. Remote Control . . . . . .
Wiring Diagram P1 P2 6 www.dimplex.
Switch Replacement Tools Required: Philips head screwdriver Flat head screwdriver Needle-nose pliers WARNING: If the fireplace was operating prior to servicing, allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1.
1. On either side of the firebox, remove the retaining screws and carefully remove the glass assembly from the rest of the assembly. (Figure 3) 2. Carefully remove the glass media from the front tray. 3. Remove the fireplace assembly from the wall by carefully lifting it upward, releasing it from the flanges of the wall-mounting bracket. (Figure 4). 4. Carefully set the unit upright on a flat working surface. ! Note: If necessary, lay a protective barrier between the unit and your work surface, (i.e.
(7) screws around the outside of the end panel. (Figure 5) 6. Lay unit on its back and remove the remaining nine (9) screws from the end panel. 7. Remove the end panel being careful not to add any strain to the wires connecting to the switches. 8. Follow the wiring from the power cord up to the switches and remote control receiver board, removing any tie wraps and remove the connections, taking note of the original locations.
Circuit Board Replacement Remote Control Receiver or LED Driver Board Tools Required: Philips head screwdriver Flat Head Screwdriver WARNING: If the fireplace was operating prior to servicing, allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1.
! Note: Ensure that the flicker rod is not bent and the bushing in the center of the flicker rod is completely set in the support bracket. The bushing must be properly aligned for it to go all the way down into the bracket. 15. Re-assemble the remainder of the fireplace in reverse order from the instructions above. CAUTION: Ensure that the remote control wire antenna is placed so that it is not caught between any of the screws or sheets of metal.
center of the back of the unit. (Figure 7) 7. Lay unit on its back and remove the remaining nine (9) screws from the end panel. 8. Remove the end panel being careful not to add any strain to the wires connecting to the switches. 9. Gently guide the partially reflective glass out the open side of the firebox. 10. Remove both sets of the three (3) end panel screws and the five (5) front screws that hold the Media Tray in place. (Figure 8) 11. Inside the lower cavity, locate the Flicker Motor.
CAUTION: Ensure that the remote control wire antenna is placed so that it is not caught between any of the screws or sheets of metal. ! Note: Be sure that the flanges on the end panel are positioned on the interior of the outside panel of the fireplace.
Troubleshooting Guide Problem Cause Solution General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. Unit turns on or off by itself Remote control has a similar frequency to other remotes in the area. Replace Remote Control.
Problem Cause Solution Heater Heater is not turning Off Heater is not turning On Improper operation Refer to Operation Section Defective Heater On/Off Switch Defective Heater On/Off Switch Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Remote Control.
