Owner’s Manual Model DWF120330B IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. To view the full line of Dimplex products, please visit www.dimplex.
Table of Contents Welcome & Congratulations . . . . . . . . . . . . . . . . . 3 IMPORTANT INSTRUCTIONS . . . . . . . . . . . . . . . . 4 Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . 7 Fireplace Installation . . . . . . . . . . . . . . . . . . . . . . 8 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Replacement Parts. . . .
Welcome & Congratulations Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in electric fireplaces. Please carefully read and save these instructions. CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: ① Read all instructions before using the electric fireplace. ② This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation.
IMPORTANT INSTRUCTIONS ⑮ Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. overheat and cause a risk of fire. This heater is not intended for use with an extension cord. Plug the cord directly into an appropriate wall receptacle. ⑯ Do not block air intake or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
IMPORTANT INSTRUCTIONS WARNING: Remote control contains a small battery. Keep away from children. If swallowed, seek medical attention immediately. WARNING: Do not install battery backwards, charge, put in fire or mix with used or other battery types - may explode or leak causing injury. ! NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate the equipment.
Quick Reference Guide 1. Before using the fireplace verify the circuit breakers for the unit on? 2. If you have any technical questions or concerns regarding the operation of your electric fireplace, or require service, contact customer service. Figure 1 3. The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts. 4. For dimensions of your fireplace, refer to Figure 1. 914mm (36") 459mm [18.0"] 144mm [5.
Fireplace Installation Site Selection ! NOTE: A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.
Fireplace Installation ! Access to the electrical outlet must be maintained. Ensure the installation meets the national and state/provincial electrical codes. NOTE: It is recommended that the bottom of the unit not be mounted higher than 1020mm (40") from the Fireplace Installation ground to maintain an optimized viewing angle of the flame. CAUTION: Ensure that the top of the unit is at least 610mm (24") from the ceiling or any object (i.e.
Fireplace Installation 4. 5. 6. 7. 8. the location of ONE (1) of the mounting holes. Place the bubble level onto the top of the wall-mounting bracket. Adjust the wall-mounting bracket so the bubble on the level is centered between the two black lines. Mark three (3) other mounting screw locations, on the wall, ensuring that the wall bracket stays level. Install the supplied wall anchors on the drywall marked locations by placing a #2 Phillips screwdriver into the recess of the anchor.
Fireplace Installation firebox and secure the glass onto the unit by installing the retaining screws (Figure 7) 14. Excess electrical cord can be inserted back into the bottom of the unit, into the cord storage area.
Operation Figure 9 Figure 8 A A B C F C F D E B F C On Screen Display The unit can be controlled by either the manual controls which are located on the right side of the fireplace or the remote (Figure 8 & 9). A. Standby Turns the unit On and Off. → Activated by pressing the Standby button on the remote or the unit. • The unit will turn on with the same functions that it was set to when it was turned Off and the intake temperature will be indicated on the On Screen Display.
Operation ated in Heat Only Mode. When the unit is only running with the heater, the icon and the intake temperature will continuously be displayed on the On Screen Display. ! NOTE: The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by initial heating of internal heater parts and will not occur again. D & E. Thermostat Controls Adjusts the temperature set point to your individual requirements.
Operation pressing the button repeatedly until the sleep timer displays nothing. Resetting the Temperature Cutoff Switch Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being reset. It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back in. CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support at 1-888-346-7539.
Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Partially Reflective Glass Cleaning The Partially Reflective Glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the Partially Reflective Glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
Warranty Products to which this limited warranty applies This limited warranty applies to the following models of your newly purchased Dimplex electric fireplace DWF120330B. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska.
Warranty • Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
Replacement Parts Heater Assembly (with Cutout) . . . . . . . . . . . . . . . . . . . . . . . . . 9600560100RP Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902440100RP Partially Reflective Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902420100RP Flame Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5902400100RP Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .