Service Manual Model DWF36-PG UL Part Number 69077001A0 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Exploded Parts Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation Figure 1 A C B The manual controls for the electric fireplace are located on the right end of the unit. A. On/Off Switch The On/Off Switch supplies power to all fireplace functions. When the switch is in the “ I ” position, the unit is on. When in the “ O ” position, the fireplace is off. B. 3-Position Switch The 3-Position Switch changes the mode the fireplace operates in and has three (3) positions: “ MANUAL ”; “ OFF ”; and “ REMOTE ”.
Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Mirror Cleaning The Partially Reflective Glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the Partially Reflective Glass may collect dust particles. These can be removed by dusting lightly with a clean dry cloth.
Exploded Parts Diagram 8 3 10 6 4 7 9 1 2 5 Replacement Parts List 1. Heater Assembly. . . . . . . . . . . . . . . . . . . 2203540100RP 2. Flicker Motor. . . . . . . . . . . . . . . . . . . . . . 2000210300RP (Order Stand-offs with Flicker Motor. . . 8500410259RP) 3. Flicker Assembly . . . . . . . . . . . . . . . . . . 5902180100RP 4. On/Off Switch . . . . . . . . . . . . . . . . . . . . . 2800070700RP 5. Power Cord . . . . . . . . . . . . . . . . . . . . . . 4100190100RP 6.
Wiring Diagram 6 www.dimplex.
Heater Assembly Replacement Tools Required: Philips head screwdriver Flat head screwdriver Needle-nose pliers WARNING: If the fireplace was operating prior to servicing, allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1.
Figure 5 Heater Mounting Brackets second side. The fit is tight and a flat instrument such as a flat head screwdriver may be helpful to guide the last of the 2 sides when pushing the bottom panel in place. Use care to not scratch the visible surface of the bottom.
antenna from the board stays secured to the upperback panel and the remaining wire connections on the board stay in-tact. 16. If mounting tabs have been cut, push the remainder of the tabs out through the back panel 17. Inside the lower cavity, locate the terminal block on the right hand side and the wires leading from the flicker motor in the upper housing. 18.
once the fireplace is re-assembled. 10. Remove the two (2) screws which secure the center flicker rod support bracket in place. Set this center support bracket aside. 11. Remove the twelve (12) screws which secure the bottom panel to the fireplace: two (2) on the left and two (2) on the right (side flange); three (3) on the left and three (3) on the right (corner peak of the bottom panel); two (2) in the center of the bottom panel (edge toward the front face). 12.
from the body of the firebox by removing the screw on the top flange and two (2) screws on the bottom flange on each panel, six (6) screws in total. (See Figure 4 for all screw locations.) 4. Remove the six (6) screws from the bottom edge of the back panel. 5. Turn the fireplace over and lay it with the front glass assembly facing up. 6.
mounting tabs. 13. Connect the new switchboard to the remote control receiver using the new wire harness supplied. ! Note: The wire harness plugs will insert only one way onto the remote control receiver and the remote switchboard. Ensure that the plug is oriented so that the shape/ configuration matches before pushing them in place. 14. Re-assemble the remainder of the fireplace in reverse order from the instructions above.
Troubleshooting Guide Problem Cause Solution General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. Unit turns on or off by itself Remote control has a similar frequency to other remotes in the area. Replace Remote Control.
Problem Cause Solution Heater Heater is not turning Off Heater is not turning On Improper operation Refer to Operation Section Defective Remote Switchboard Defective Remote Switchboard Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Remote Control.
