PRACTICAL USER’S GUIDE FOR THE ELECTRIC WALL MOUNTED FIREPLACE MODEL NUMBER: EWM-SS Quality checked by: Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Limited.
CONTENTS PAGE 1 Important Instructions PAGE 2 Wall Mount Installation PAGE 6 Operation PAGE 7 Remote Operation PAGE 8 Maintenance PAGE 10 Warranty
QUICK REFERENCE GUIDE FOR THE ELECTRIC WALL MOUNT FIREPLACE 1. Before using the electric wall mounted fireplace verify: • Are the circuit breakers for the unit on? • Are the light bulbs loose? (to check, follow the instructions for replacing the light bulbs under the maintenance section of this manual) 2. The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts. 3.
IMPORTANT INSTRUCTIONS RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. 1. Read all instructions before using the wall mounted electric fireplace. 2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation.
NOTE A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker. WARNING Placing heavy objects on top of this fireplace may cause damage or injury. Maximum weight: 50 lbs/23 kg. Do not use fireplace as a seat or step.
5. The wall-mounting bracket must be mounted to at least one wall stud (FIGURE 3) or into two wall studs (FIGURE 4) 6. When installing into two studs the wall anchor must be installed into the center location as indicated in FIGURE 3. 7. When installing into one stud, use one of the three center locations as indicated in FIGURE 4. The wall anchors must be installed into the outer most locations as indicated in FIGURE 4. 8.
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UNIT INSTALLATION CORD SECURING (VIEW FROM BACK) 5
OPERATION The controls are located on the lower right side of the wall mounted electric fireplace. (FIGURE 7) A. MAIN ON/OFF SWITCH The switch has two ON positions marked with and “Manual”. The “Manual“ position is for manual operation. In this position the built-in remote control is bypassed. The When in position is for operating the unit with the provided remote control. position the unit is operated with the ON and OFF buttons of the remote control.
RESETTING THE TEMPERATURE CUTOFF SWITCH Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being reset. It can be reset by switching the MAIN ON/OFF SWITCH to OFF and waiting 5 minutes before switching the unit back on. CAUTION If you need to continuously reset the heater, unplug the unit and call Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539).
MAINTENANCE WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. LIGHT BULB REPLACEMENT Allow at least 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin. Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log exterior disappears. There are two bulbs under the log set which generate the flames and embers.
GLASS CLEANING The front glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass may collect dust particles, these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. The glass should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass surface.
TWO YEAR LIMITED WARRANTY Products to which this limited warranty applies This limited warranty applies to the following models of your newly purchased Dimplex electric fireplace EWM-SS and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska.
What you must do to get service under this limited warranty Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.
What Dimplex and its dealers and service agents are also not responsible for: IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED
