Owner’s Manual Model DFG3033 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. To view the full line of Dimplex products, please visit www.dimplex.
Table of Contents Welcome & Congratulations. . . . . . . . . . . . . . . . . . . 3 Important Instructions. . . . . . . . . . . . . . . . . . 4 Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . 7 Site Selection and Preparation . . . . . . . . . . . . . . . . . 7 Fireplace Installation . . . . . . . . . . . . . . . . . . . . . . . . . 8 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome & Congratulations Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in electric fireplaces. Please carefully read and save these instructions. CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.
Important Instructions When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: for examination, electrical or mechanical adjustment, or repair. ① Read all instructions before intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container. using the electric fireplace. ② The heater is hot when in use.
Important Instructions hot and arcing or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to flammable vapors. ⑮ Do not burn wood or other materials in the electric fireplace. ⑬ Do not modify the electric electrician should new circuits or outlets be required. fireplace. Use it only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
Important Instructions CAUTION: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Quick Reference Guide ① Prior to the first use of the fireplace verify the following: • Are the circuit breakers for the unit on? • Are the light bulbs in your fireplace loose? (To check, follow the instructions for replacing the light bulbs under the Maintenance section of this manual.) ② The heater on your fireplace may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts and will not occur again.
Site Selection and Preparation 2. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet (refer to NOTE 1). 3. Store the fireplace in a safe dry and dust free location. ! NOTE: The dimensions of the fireplace are 31 ½ inches (800 mm) wide x 22 ⅜ inches (568 mm) high x 9 ⅛ inches (232 mm) deep. The fireplace does not require any additional venting.
Fireplace Installation 3. Mark the desired location on the floor and store the fireplace in a safe, dry and dust free location. 4. Use studs to frame an opening of 31 ¾ inches (807 mm) wide x 22 ¾ inches (578 mm) high x 9 ½ inches (241 mm) deep. Option #1 - The power cord can be lead from behind the trim and along the wall to an outlet near the fireplace. Option #2 - A new outlet can be installed inside the new frame construction. Plug the unit into a 15 Amp, 120 Volt outlet.
Fireplace Installation 4. Take the cables out from the junction box, loosen the two wire twist nuts and remove the cord set (Figure 2). 5. Route the power supply wire through the knockout on supplied alternative junction box cover and secure with a wire clamp (not supplied) (Figure 3). 6. Connect the black wire (live) from the unit to the black wire from power supply (Figure 3). 7. Connect the white wire (neutral) from the unit to the white wire from power supply (Figure 3). 8.
Operation Electric Fireplace Manual Control The manual controls for the fireplace are located in the upper right hand corner (Figure 5). Figure 5 C B A control switch is in the Flame or Flame & Heat positions, the fireplace unit will not operate with the remote control. C. Initialization Button Used to synchronize the remote control with the fireplace. Resetting the Temperature Cutoff Switch A. Main On/Off Switch Supplies power to the 3 Position Manual Control Switch. B.
Operation independent frequencies to prevent interference with other units. Battery Installation 1. Depress tab on the battery cover on the back of the remote control and remove battery cover (Figure 6). 2. Install two (2) AAA batteries into the remote control (included). 3. Ensure child lock is in the “unlocked” position (Figure 6). 4. Replace the battery cover.
Operation Frequency Interference If the fireplace does not respond properly to the remote control, the remote operating frequency may have to be reset. The remote control can send another frequency code to the circuit board to eliminate interference. 1. Simultaneously press the “Temperature Down” button and the “Flame Speed Down” button on the remote control (Figure 7). 2. “COD” will appear in place of the sleep timer digits. 3. Release the “Temperature Down” button and the “Flame Speed Down” button. 4.
Operation Figure 7 - Remote Control Functions A. Room Temperature A B. Set Temperature C. Dimmer D. Flame Speed Control B G E. Sleep Timer I F. Flame & Heat On/Off K G. Temperature Down M H. Temperature Up I. Dimmer Down J. Dimmer Up K. Flame Speed Down L. Flame Speed Up C D H J L N F E M. Sleep Timer Down N. Sleep Timer Up To set the sleep timer press the N button. Set the timer from 30 minutes through 8 hours.
Operation reached the heater will turn off. The heater will cycle on and off to maintain the desired set temperature. Figure 8 Unlocked Locked Child Lock (Figure 8) 1. Depress tab on the battery cover on the back of the remote control and remove the battery cover (Figure 6). 2. Move Child Lock tab to the right to lock the remote control. 3. Move Child Lock tab back to the left to unlock the remote control. 4. Replace the battery cover.
Maintenance Light Bulb Replacement Allow at least five (5) minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin. Light bulbs need to be replaced when you notice a dark section of the flame. There are three (3) bulbs under the ember bed, which generate the flames and embers, and two (2) bulbs above that illuminate the firebox interior.
Maintenance Figure 10 Exploded view to show detail 2. Flicker Rod Bulbs (3) Flicker Motor 7. Insert new bulb(s). 8. Push flicker rod back onto motor shaft and replace opposite end of flicker rod back into support bracket. 9. Replace media tray back into firebox. 10. Gently pour and evenly spread the glass media. 11. Replace glass assembly. Upper Light Bulb Requirements Quantity of two (2) clear chandelier or candelabra bulbs with an E-12 (small) socket base, 15 Watt rating.
Maintenance Fireplace Surface Cleaning Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace. Do not use abrasive cleaners. Warranty Products to which this limited warranty applies This limited warranty applies to the following model of your newly purchased Dimplex electric fireplace DFG3033 and to newly purchased Dimplex fireplace surrounds (mantels) and trims.
Warranty shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 1 year from the date of first purchase of such products. Warranty services do not include in-home services. The above section is a summary only of your warranty rights. Please review the remaining provisions of this warranty for your specific rights.
Warranty product is located if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot of Dimplex’s dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product. • • 20 For products (other than surrounds (mantels) and trims) for the period commencing at 12:01 a.m.
Warranty NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER. How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
Replacement Parts List 1. Flicker Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000240200KIT 2. Heater Assembly (with cutout) . . . . . . . . . . . . . . . . . . . . . . 2000330200RP 3. Main On/Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800070200RP 4. Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4100040300RP 5. Upper Light Harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .