Service Manual Model Number: DFR2651L UL Part Number 6908932259 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Exploded Parts Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION When the unit is only running with the heater, the Figure 1 A C D E F heat) or the (high heat) icon and the intake temperature will continuously be displayed on the On Screen Display. ! NOTE: The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by initial heating of internal heater. D & E. Floating DisplayTM WARNING: This electric firebox must be properly installed before it is used.
changing to show: “H” (high), and “L” (low). H. Sleep Timer The Sleep Timer can be set to automatically shut off the fireplace after a preset time (from 30 minutes to 8 hours). → To set the timer press the timer button on either the remote or the unit, repeatedly, until the desired time is displayed. • The On Screen Display will display the different times as it is adjusted. Once the timer has begun, pressing the button will display the time remaining before the unit turns Off.
EXPLODED PARTS DIAGRAM 2 13 14 12 15 4 11 3 5 16 17 1 10 6 7 REPLACEMENT PARTS 1. 2. 3. 4. 5. 6. 7. 8. 9. Flicker Motor . . . . . . . . . . . . . . . . . . . . .2000500100RP Ceramic Heater Assembly (with Cutout).2203690100RP Thermistor. . . . . . . . . . . . . . . . . . . . . . . 3001560100RP Cord Set. . . . . . . . . . . . . . . . . . . . . . . . 4100090204RP Flicker Rod. . . . . . . . . . . . . . . . . . . . . . 5902620100RP Partially Reflective Panel . . . . . . . . . . .
WIRING DIAGRAM L N ELEMENT M BLOWER MOTOR CUTOUT +T° M FLICKER MOTOR 120V / 12V ~ AC/DC ADAPTER AC / DC RELAY BOARD SWITCHBOARD LOGSET ASSEMBLY LOGSET LED ASSEMBLY THERMISTOR LED LIGHT ASSEMBLY DISPLAY-CONTROL BOARD 6 www.dimplex.
SWITCHBOARD REPLACEMENT Tools Required: Phillips Head Screwdriver Flat Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
standoffs and gently lift the board off. 9. Properly orient and insert the new board and connect all of the wiring. ! NOTE: If any tie wraps were removed, replace and ensure that none of the wires are pinched during reassembly. 10. Reassemble in the reverse order as above. HEATER ASSEMBLY REPLACEMENT AC/DC ADAPTER REPLACEMENT WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
face so that all of the components can easily be seen. (Figure 4) ! NOTE: The wires are grouped together with tie wraps, which may need to cut to fully open the top panel. 7. Locate the power cord and disconnect the wiring connections noting their original locations. ! NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires. 8.
8. Properly orient and install the new LED lights and connect all of the wiring. 9. Reassemble in the reverse order as above. COLORED FLAME LED LIGHT ASSEMBLY REPLACEMENT Tools Required: Phillips Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1.
DISPLAY/CONTROL BOARD REPLACEMENT Tools Required: Phillips Head Screwdriver Flat Head Screwdriver Needle Nose Pliers CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION PART NUMBER General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
PROBLEM CAUSE SOLUTION PART NUMBER Heater Heater is not turning off Heater is not turning on, but flame effect is still functioning Improper operation Refer to Operation Section Defective switchboard Replace switchboard 3001520100RP Defective thermistor Replace thermistor 3001560100RP Defective relay board Replace the relay board 3001440100RP Defective display/control board Replace the display/control board 3001430100RP Improper operation Refer to Operation Section The ambient temperat