Service Manual Model XLF50 XLF74 XLF100 UL Part Number 6909630100 6909690100 6909700100 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Additional key Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION B. Flame Effects Turns the Flame Effect On and Off. Figure 1 → Activated by pressing the C. button on the remote. Heat ON/OFF Turns the heater On and Off. → Activated by pressing the unit. C J General Operation Display A C D E H I WARNING: This electric firebox must be properly installed before it is used.
→ Activated and adjusted by repeatedly pressing the corresponding button on the remote. • Indicated by the heater running at full heat, for a user set amount of time, to quickly heat up a cold room/space. The Heat Boost can be set for a maximum of 20 minutes, in 5 minute increments. Disable Heat If desired, depending on the season, the heater on the unit can be disabled. The function of the remaining controls will continue to function as outlined in this manual.
MAINTENANCE WARNING: Disconnect power and allow heater to cool before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. ! NOTE: The fireplace should not be operated with an accumulation of dust or dirt on or in the unit, as this can cause a build up of heat and eventual damage. For this reason the heater must be inspected regularly, depending upon conditions and at least at yearly intervals.
EXPLODED PARTS DIAGRAM - XLF50 4 1 3 10 12 11 5 9 16 15 13 14 7 8 2 Replacement Parts List - XLF50 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Heater Assembly (with cutouts) . . . . . 2203720100RP Remote Control. . . . . . . . . . . . . . . . . . 3001250100RP Main Control Board. . . . . . . . . . . . . . . 3001650100RP Capacative Controls and Display. . . . 3001680100RP Power Supply. . . . . . . . . . . . . . . . . . . 2100250500RP Thermistor. . . . . . . . . . . . . . . . . . . . . .
EXPLODED PARTS DIAGRAM - XLF74 1 4 6 3 19 10 5 13 9 7 8 LED Configuration Flame LED’s (white) 12 11 12 Flame Base (colour) 15 14 15 15 15 15 2 Media (colour) Replacement Parts List - XLF74 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Heater Assembly (with cutouts) . . . . . 2203720100RP Remote Control. . . . . . . . . . . . . . . . . . 3001250100RP Main Control Board. . . . . . . . . . . . . . . 3001650100RP Capacative Controls and Display. . . . 3001680100RP Power Supply (2) . . . . . . . . .
EXPLODED PARTS DIAGRAM - XLF100 1 5b 4 6 3 18 10 5a 12 9 7 8 LED Configuration Flame LED’s (white) 11 11 11 11 11 Flame Base (colour) 13 13 13 13 13 Media (colour) 2 14 14 14 14 Replacement Parts List - XLF100 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Heater Assembly (with cutouts) . . . . . . 2203720100RP Remote Control. . . . . . . . . . . . . . . . . . . 3001250100RP Main Control Board. . . . . . . . . . . . . . . . 3001650100RP Capacative Controls and Display. . . . .
WIRING DIAGRAMS XLF50 CERAMIC ELEMENT MAIN CONTROL BOARD FAN THERMAL CUTOUTS FAN THERMISTOR M POWER ADAPTER FLICKER MOTOR FLAME LED ASSEMBLY MEDIA LED ASSEMBLY MEDIA LED ASSEMBLY XLF74, XLF100 CERAMIC ELEMENT MAIN CONTROL BOARD FAN THERMAL CUTOUTS FAN THERMISTOR M POWER ADAPTER FLICKER MOTOR RELAY BOARD POWER ADAPTER FLAME LED ASSEMBLY MEDIA LED ASSEMBLY MEDIA LED ASSEMBLY 9
15.00 in. 381 mm 15.82 in. 402 mm XLF50 50.31 in [1278 mm] XLF74 74.31 in [1887 mm] XLF100 100.31 in [2548 mm] 16.49 in 419 mm Figure 3 4.34 in. 110 mm XLF50 51.41 in [1306 mm] XLF74 75.41 in [1941 mm] XLF100 101.41 in [2576 mm] 5.79 in. 147 mm PREPARATION FOR SERVICE ! NOTE: All components are replaceable from the front of the fireplace while the unit is mounted in the wall.
or the partially reflective glass falls out of the unit. (Figure 5) 7. Gently lift the partially reflective glass out of the unit and set it aside in a safe place. CAUTION: Partially Reflective Glass is not tempered. Do not bump or drop the Partially Reflective Glass to avoid breakage and personal injury. 8. Proceed to the instructions within this manual relating to the repair being performed - see Table of Contents for page number.
2. Remove the screws that secure the holding bracket and power supply to the unit. 3. Trace the wires to the main control board and disconnect. 4. Run the wiring from the new power supply to the main control board. 5. Reinstall the bracket. 6. Ensure that all cords are replaced in the same manner as prior to the service. 7. Reassemble in the reverse order as above.
FLICKER ASSEMBLY REPLACEMENT W ARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights and heating elements to cool off to avoid accidental burning of skin. Tools required: Phillips head screwdriver Wire snips CAUTION: Follow “Preparation for Service” instructions before proceeding. 1.
as prior to the service. 6. Reassemble in the reverse order as above. Figure 9 Retaining Bracket BLOWER/FAN REPLACEMENT W ARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights and heating elements to cool off to avoid accidental burning of skin. Tools required: Phillips head screwdriver. Needle nosed pliers.
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
PROBLEM CAUSE SOLUTION Heater Heater is not turning on, but flame effect is still functioning Heater is turning off after a couple of minutes of operation Er1 appears on the display Er2 appears on the display Heater emits an odor Heater fan turns On but heater lacks heat Heating element is glowing red Heater fan runs continuously Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective main control board Replace the main control board Defective Heating Eleme