Installation and operating manual Garage Door Opener Direct Drive 3/4 HP / 1 HP synoris 550 compact / 800 compact 46745V024-102011-0-OCE-Rev.
Table of contents 1. Important safety information 1.1. About this manual 1.2. Access to this manual 1.3. Transfer of the manual 1.4. Operating this opener 1.5. Intended use of the opener 1.6. Explanation of the warning symbols used in this manual 1.7. Labels on the product 1.8. Explanation of the symbols used in this manual 3 3 3 3 3 3 2. Product and functional description 2.1. The opener and its mode of operation 2.2. Safety equipment 5 5 6 3. Technical data 7 4. Dimensions 8 5.
1. Important safety information WARNING Please observe and comply with the following information to avoid possible risk of severe or fatal injury to you and/or other persons. 1.1. About this manual There is a possible risk of injury or even a risk of death if the following important safety information and the entire contents of this manual are not observed and complied with. The opener may only be installed and operated when all information is observed and complied with.
1. Important safety information CAUTION Possible damage to property Please observe and comply with the given information to avoid the possible risk of property damage. 1.7. Labels on the product 1.8. Explanation of the symbols used in this manual Tool symbols These symbols in the manual show you if you should use specific tools. Here are a few examples: Phillips screwdriver Ø 1/4" Here you see where the labels are placed on the opener.
2. Product and functional description 8 15 2.1. The opener and its mode of operation Sectional doors and one piece doors can be opened and closed with this electrically powered opener (1) and its supplied accessories. This opener has been evaluated by UL and is UL listed for the USA and for Canada for use of sectional and one-piece doors. Relevant accessories for these door types are provided in the packaging.
2. Product and functional description 2.2. Safety equipment The opener switches off if it encounters an obstacle and protects people from injury and vehicles or other objects from damage. If the door stops because of an obstacle during closing, it will open completely. In the event of a power failure, the door can be opened from the inside by pulling the emergency release handle (13). The photo eye set (14) safeguards the door. If the photo eyes are disrupted, the closing procedure is stopped.
3. Technical data synoris 550 synoris 800 Supply voltage AC 120 V Rated frequency 50/60 Hz Storage locations in the radio receiver 20 Lighting 2 x maximum 60 W, standard bulb (not included in the package) Runtime 30 sec. Battery in the transmitter Working environment based emission value Type CR 2032, 3 V < 75 dBA – operator only Max. pulling and pushing force 550 N 800 N Rated pulling force 165 N 240 N Rated current consumption* 1.4 A 1.
4. Dimensions synoris 550 compact: Rail for 7ft. / 8 ft. door - item no. 1041V000 synoris 800 compact: Rail for 7ft. / 8 ft door - item no. 1051V000 137- 1/2” 3492 mm Note For taller doors, rail extension must be installed (accessory).
5. Storing and items included in the delivery 5.1. Storage 2 1 3 CAUTION There is a possible risk of damaging the opener if it is not stored correctly. 7 Store the opener in the following way only: 4 – laying flat – in closed and dry rooms 5 5.2. Contents of opener When unpacking, please check to make sure that all items are included in the boxes. Should something be missing, please contact your qualified dealer/ salesperson, they will gladly be of further assistance.
5. Storing and items included in the delivery 3 2 1 4 3.1 5 6 8 7 9 12 3.2 11 10 3.3 4) 1 Door arm 5) 1 ceiling bracket 6) 1 Curved door arm 7) 1 Perforated Strip Iron 8) 1 Door bracket 9) 1 Fastening bolt for control housing 10) 2 Screws 8 x 60 mm (wrench size 1/2“) and 2 washers 5/16“ for the attachment to the ceiling 11) 3 x 10 staples 3.4 12) 1 Warning tag for emergency release 3.5 13) 2 Transmitter, including battery 13 3.6 3.7 3.
5. Storing and items included in the delivery 3 4 5 6 D Photo eye set (see graphic B, Pos. 6) F Wall station (see graphic B, Pos. 8) 1) 2 wires, length 32‘ 9“ (10 m) 1) 1 Wall station 2) 1 Transmitter photo eye (green sticker) 2) 1 wire length 32‘ 9“ (10 m) 3) 1 Receiver photo eye (red sticker) 3) 2 Wood screws 1/8“ x 1.
6. Tools and protective equipment 6.1. Tools required You will need the following tools for assembling and installing the opener. Lay out the required tools. This ensures a quick installation. 6.2. Personal safety equipment WARNING There is a possible risk of injury when working with tools. Please protect yourself against possible injury d uring the installation of the opener. Use the following protective equipment: 17) Safety glasses (for drilling) 18) Protective gloves (e.g.
7. Installation dimensions and requirements 7.1. Important installation instructions 7.2. Door types and accessories WARNING WARNING – to reduce the risk of severe injury or death: 1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS. 2. Install only on a properly balanced garage door. An improperly balanced door has the potential to cause severe injury. Have a qualified service person make repairs to cables, spring assemblies, and other hardware before installing the opener. 3.
7. Installation dimensions and requirements 7.3. Installation requirements The installation of the opener cannot compensate for a poorly installed or defective installation of the door. Only install the opener on a correctly aligned and easy running door. Ask your qualified dealer for advice. An improperly aligned door can cause serious injury. The door must be stable, i.e. when opening and closing, it must not bow, sag or twist because high operational forces act on the door during opening and closing.
8. Installation 8.1. Preparation Check to make sure that all required parts are included in the package before you begin the installation. This ensures a quick installation. Pre-assembly Attach the emergency release handle WARNING There is a possible risk of injury or death if you do not observe and comply with the following information. Observe and comply with all listed instructions prior to installation.
8. Installation 5. Slide the carriage (1) onto the chain (2) with the chain channel (3) (note the position of the chain with the chain channel, see picture). The chain (2) engages into the chain wheel (4). If the chain wheel does not rotate, pull once on the handle of the emergency release cord (N). ⇒⇒ The chain wheel is now disengaged and the chain can be guided into the motor carriage. 6. Slide the carriage (1) together with the chain (2) into the C-rail (3) and slide it to the middle of the rail.
8. Installation Outside of the C-rail: 8. Feed the first link of the chain (1) into the tensioner (2) and turn by 90°. The limit stop (with the marking H) remains in the C-rail. 13. Tighten the chain (1) using a 3/8“ socket wrench up to the marking. Arrow has to line up with collar of the tensioning bolt. Caution 9. Slide in the slide-in part (2) together with the chain (1) into the rail (3). Final position see graphic.
8. Installation Ceiling bracket pre-assembly 8.2. Installation Step 1 - Determine the door’s highest position X > 1 3/8” > 3/16” X 2. Slide the ceiling bracket (3) onto the C-rail (4) (from position H). 1 X 1 X > 3/16” Insert the carriage bolts M8 x 25 mm (1) into the ceiling bracket (2). > 1 3/8” 1. X = DHP (Door’s highest position) 1) Open the door and measure the distance between the top edge of the door and the ceiling where the clearance is the smallest.
8. Installation 8.3. Installation Step 2 - Install the Header Bracket 8.4. Installation Step 3 - Attach the rail to the Header Bracket > 3/16'' X 1. Close the door. 2. Determine the door’s center point and mark this on the header as a vertical guide line. Where needed, a auxiliary construction (1) must be mounted. 3. 4. Determine the horizontal guide line for the header bracket and mark it. It must be at least 1-3/8” (35mm) from the doors highest position (X).
8. Installation 8.5. Installation Step 4 - Hang the opener 6” a) 1 2 2’ 3 1 2 b) 2 1 1. Raise the opener onto a ladder. You will need help at this point if the ladder is not tall enough. 2. Open the door all the way and rest the opener on the top section. 3. Align the opener parallel to the running rails of the door (2): a) in the horizontal direction and b) in the vertical direction. 20 4. Select the position for the ceiling suspension bracket (1).
8. Installation 1/2” 6 7 8.6. Installation Step 5 - Mounting the door bracket 5 28 3 4 1 Warning Risk of injury when handling sawed-off metal brackets due to sharp edges. 1. Close the door. 2. Align the door bracket (1) to the center of the door (guide line) and the top section of the door and mark four mounting points. Wear protective gloves when you handle the sawed-off metal brackets. 5. Place the big washer (8) on the screw in the ceiling bracket (2).
8. Installation 2. 3. Attach the door arm (5) to the motor carriage (6) (the open side of the door arm must be facing towards the ceiling). Guide the bolt, (long) (7) through the holes in the motor carriage and the door arm. Secure with the locking c- clip (8). Slide the carriage (1) with the door arm (2) all the way towards the door. 8.8. Installation Step 7 - Check running of the door 1) Manually open and close the door completely. Check if the door runs easily.
8. Installation 8.10. Installation Step 9 - Set the the limit stops 8.11. Installation Step 10 - Attach the Control Housing to the C-rail 1. Close the door by hand. 1. 2. Slide the limit stop (with the V marking) all the way to the carriage (2) until you hear a click. Make sure the contact on the slide in part (2) faces down. 2. Slide the control housing (1) all the way onto the rail. 3. Tighten the screw (1) with a phillips screwdriver. 3.
9. Electrical Connection 9.1. Installation Step 11 - Connect to a power outlet or to a permanent wiring connection 9.3. Permanent wiring connection The opener has a grounding type plug, to reduce the risk of electrocution. This plug will only fit into a grounding type outlet. If the plug does not fit into the outlet, contact a qualified electrician to install a proper outlet. Do not modify the plug in any way.
10. Photo Eyes 10.1. Installation Step 12 - Install the Photo Eyes WARNING There is a possible risk of injury or death through electrical voltage if you do not observe and comply with the following information. Prior to installation, ensure that there is no voltage present to the opener. Do only connect the photo eyes to the opener terminals in the control housing. Some local construction ordinances do not allow an onwall installation of wires. Please check with your local building inspector. 10.3.
10. Photo Eyes Top view: Install the photo eyes as shown in the diagram. A = receiver (red sticker), B = transmitter (green sticker). On this way the photo eyes cannot influence each other through stray light. 10.4. Installation 20' < 20’ Ø 3/16” 1" 1" 3/4” 2 Do not mount the photo eyes in the area of the moving garage door. Mount at least 1“ (25 mm) away from it. The distance between the transmitter and receiver of the photo eye set can range up to a maximum of 20‘ (6,10 m).
10. Photo Eyes 6. Slide the transmitter (4) over the head of the carriage bolt M6 (1) and tighten the wing nut M6 (2). The position of the photo eyes can be adjusted through the slotted holes (5). 7. Mount the receiver on the opposite side in the same way. 8. Run the two sets of wires (6) from the photo eyes to the control housing. 9. Use staples to keep wires in place. 10.5. Connection Connect photo eyes to the control housing 4.
11. Wall Station 11.1. Installation Step 13 - Install the Wall Station WARNING There is a possible risk of injury or death through electrical voltage if you do not observe and comply with the following information. Prior to the installation, ensure that there is no voltage present at the opener. 11.3. Installation requirements and dimensions WARNING There is a possible risk of injury or death if the following conditions are not fulfilled.
11. Wall Station 11.4. Installation and connection The wall station is generally mounted directly to the wall. Using the supplied mounting screws, it can be mounted to wooden or drywall subsurfaces. If the supplied wires have previously be run under the wall surface, it can also be mounted to an empty electrical box. Connection in the wall station 1. Strip off approx. 3/8“ (10 mm) of insulation from the wire ends. 2. Unscrew the screws 1/8“ x 3/8“ (2) so that the wire ends can be wrapped around. 3.
11. Wall Station Mounting to a electrical box Connect to the wall station to the control housing WARNING There is a possible risk of injury or death through electrical voltage if you install the wall station in an electrical box. 1. 1. Run the wire from the wall station to the control housing and secure with suitable material (i.e. staples). 2. Shorten the wire to the required length. 3. Strip off approx. 3/8“ (10 mm) of insulation. Insert the screw 1/8“ x 1.2“ (1) far enough (approx.
11. Wall Station Insert each of the wires to terminals 3 + 4. It does not matter which cable goes into which terminal (polarity-proof terminal assignment). If you have inadvertently inserted a wire end incorrectly, you can open the terminal using a small slotted screwdriver (press down) and pull out the wire end. 1 13 14 15 2 5 6 16 Le ar n R P ad S o w io S t at er Co afet us m y m an d 1 13 14 15 16 2 3 4 5 6 R P a S ow S t at e Co afet us m y m a nd se en R es et Re “clic” 6.
12. Initial operation WARNING There is a possible risk of injury or death if a person remains within the area of the door’s running path when using for the first time. As long as the door is in motion, it should remain visible to the user and remain clear of other people or objects. Do not allow anyone to remain within the area of motion of the door. In order to open, close or stop the opener using the transmitter, the opener has to “learn” the code first.
12. Initial operation Deleting a previously learned radio code Learn 13 14 15 5 6 16 a rn In order to switch the light on the opener on or off separately using the transmitter, a second transmitter button function has to be “learned in”. 4 e Light function Radio Power Status Safety Command 1 L Programming additional transmitters. Repeat the above steps. A maximum of 20 button/storage locations for each radio receiver are available.
12. Initial operation Deleting all previously learned radio codes Learn 1 1 13 14 15 2 3 4 5 6 16 L e R P ad S ow io S tat er C afe us o t R mmy es and et a rn Radio Power Status Safety Command Reset 12.3. Learning the forces of the door When the opener is initially connected to the main supply, the opener lights blink. This indicates that the opener is ready to learn the forces of the door. After the completion of two full cycles (four door movements) the lights will stop blinking.
12. Initial operation 12.4. Test the emergency release 12.5. Test the obstacle detection function WARNING DANGER There is a possible risk of injury or death if the emergency release is triggered with an open door. There is a possible risk of injury or death if the obstacle detection is not working. The emergency release should preferably be used when the door is closed. It should only be used with caution when the door is opened.
12. Initial operation 12.6. Test the photo eyes function 1. 12.7. Attach the warning labels Close the door with the opener. OP ST 6”x 12” Hold a 6“ high white object during the closing procedure in between the photo eyes to disrupt the infrared beam. The door must stop immediately and then reverse entirely. 1. Attach the warning labels in an visible area of the garage (for example near the wall station). 46502V000-172006-0-OCE_Rev.A 2. A 1 1x N B 1x 2.
13. Operation Important safety instructions WARNING WARNING – to reduce the risk of severe injury or death: 1. READ AND FOLLOW ALL INSTRUCTIONS. 2. Never let children operate or play with door controls. Keep the remote control away from children. 3. Always keep the moving door in sight and away from people and objects until it is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. 4. NEVER WALK UNDER A STOPPED OR A PARTIALLY OPENED DOOR. 5. Test door opener monthly.
13. Operation Opening, closing, and stopping the door In order to operate the opener using the transmitter, this opener function first has to “learn in” the code of a particular transmitter. See “Program the transmitter”. 13.3. Operating the opener with the wall station Opening, closing, and stopping the door 1 1. To open and close the door, press the corresponding button on the transmitter one time (e.g. button 1). Depending on the starting position, the door either opens or closes.
13. Operation Turning the light on or off 13.4. Emergency release from the inside In the event of a power failure, the door can be opened from the inside using a mechanical emergency release. WARNING There is a possible risk of injury or death if the emergency release is triggered with an open door. 2 3. 4. Press the corresponding button (2) once to turn the light on. ⇒⇒ The light switches off automatically after 180 seconds. To turn the light off, press the button (2) once.
13. Operation 13.5. Indicator lights on the control housing 13.6. Resetting the values/ forces All learned values/ forces can be reset (i.e. after installing opener on a different door). Description Signal Function Radio Lights up or blinks during “learning” of a transmitter respective of the programming state. PleRed (LED) ase see “Programming the transmitter”. Lights up, as long as a transmitter button for starting the opener is pressed. Lights up when the opener is supplied with voltage.
14. Settings 14.1. Overview of special functions You can set these functions using the DIP switches, see following section. Function Soft running for “soft” opening and closing of the door. Backjump for relieving the door and operator mechanics when closing the door. Defined opening and closing. Partial opening for partially opening the door (for example for air circulation in the garage or with sectional doors for example for an entry for people or for accessing a bicycle).
14. Settings 14.2. Setting the DIP switches Setting the position for partial opening You can set up special functions via the DIP switches. By default, all DIP switches are set to “OFF”. The power supply must be switched off during the setup. You can set the position where the door stops using the “partial open” function. 1. 2. Disconnect the opener from the power (switch off the circuit breaker to the opener or disconnect the fuse) and check to make sure no voltage is present.
15. Terminal Connections Description Connection Function / to terminal Application example DC 24 Volt 1+2 Corresponding accessories with 24 volt voltage can be connected. Command 3+4 A control device can be connected, for example a wall station or a button. Photo eyes 5+6 The supplied photo eyes are connected here.
16. Maintenance and care 16.1. Maintenance schedule When Where How Never touch or grab the moving door or other moving parts. You could be crushed or jammed by the mechanics or the closing edges of the door. Testing the emerSee chapter ”12.4. Test the gency release emergency release“. function Once a month Once a year As needed CAUTION Testing obstacle See chapter “12.5. Test the detection function obstacle detection function“.
17. Troubleshooting 17.1. Troubleshooting guide The following troubleshooting guide will help you to find possible problems and their causes as well as information on how you can fix these yourself. In specific cases, other chapters and sections are referenced in which the procedures are described in more detail. You will be instructed if you have to contact a trained specialist.
17. Troubleshooting Problem Possible reason Test/Check Solution See points 1, 2, 3, 4, 5, 6, 7 above 1. See points 1, 2, 3, 4, 5, 6, 7 above 1. See points 1, 2, 3, 4, 5, 6, 7 above Transmitter not programmed 2. “Command” LED does not light up when the transmitter is operated 2. Program the transmitter 3. Transmitter defective 3. LED on the transmitter does not light up 3. Replace the transmitter 4. Battery empty 4. – 4. Replace the battery, see “Troubleshooting” 5.
17. Troubleshooting Problem Possible reason Test/Check Solution Opener closes the door but does not respond to any commands from the transmitter or wall station 1. Photo eyes are interrupted by object 1. Check the area of the door’s motion for possible object present 1. Remove object 2. Photo eyes defective or misaligned 2. LEDs on the photo eyes should be solid. “Safety” LED on the control housing should be off 2. Align the transmitter and receiver to each other or replace 3.
17. Troubleshooting Problem Possible reason Test/Check Solution The opener light and the “Status” LED blink 1. Controller malfunction – 1 Disconnect the power plug, wait one minute, plug in the power plug (opener performs self test) 2. Opener did not learn the values of the door - 2. Press reset button for 5 sec. and open and close the door two times 17.2.
17. Troubleshooting 17.3. Troubleshooting Use only original manufacturer replacement parts, accessories and mounting material. 1 Replacing light bulbs WARNING There is a risk of injury or death through electrical voltage if you accidentally reach into the lamp socket when the opener is powered. You need to disconnect the opener from the power supply before you replace the light bulb.
17. Troubleshooting Replacing transmitter battery WARNING There is a possible risk of injury or death if you do not observe and comply with the following information. Observe and comply with all listed instructions before handling the battery. 1 2 Do not store batteries where children can reach them. A child could play with them and accidentally swallow a battery. Call a doctor immediately if a battery is accidentally swallowed. Never throw batteries into fire. As they can explode.
18. Placing out of operation and disposal 18.1. Placing the opener out of operation No electrical voltage should be present if the opener and accessory parts are to be taken out of operation or deinstalled. Pull out the power plug from the power outlet or switch off the on-site circuit breaker or disconnect the on-site fuse for the circuit that supplies the opener with voltage. Test to be sure the opener is disconnected from the power by switching it on (the opener should not move).
19. Wiring diagram DANGER There is a risk of injury or death through electrical voltage if you do not observe and comply with the following information. Electrical work may only be performed by a qualified electrician! Garagelight max. 60 W Garagelight max.
20. Warranty terms and conditions Lifetime and Two (2) Year Limited Warranty NOTICE: LIFETIME AND TWO (2) YEAR LIMITED WARRANTY GIVES YOU CERTAIN RIGHTS. PLEASE READ THE FOLLOWING CAREFULLY. ALL RIGHTS NOT EXPRESSLY GRANTED ARE RESERVED BY THE MANUFACTURER. Registration is possible by mail with the enclosed registration card or via internet at www.sommer-usa.
20. Warranty terms and conditions If warranty coverage applies, the product will be repaired and defective parts will be replaced with new or reconditioned parts or parts of similar design, as the manufacturer may in its sole discretion decide, and the product will then be returned to the customer, shipping charges pre-paid by the manufacturer, within 14 days. Any replaced parts become the property of the manufacturer who is free to discard them.
20. Warranty terms and conditions SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. In the event of any questions, regarding this warranty, its coverage and/or exclusions, call +1-704-424-5787 from 8:30 A.M. to 5:00 P.M.
SOMMER North America SOMMER USA, Inc. 3308-C Oak Lake Blvd. Charlotte, NC 28208 USA Phone: +1-704-424-5787 Fax: +1-704-424-7699 info@sommer-usa.com www.sommer-usa.com SOMMER Germany SOMMER Antriebs- und Funktechnik GmbH Hans-Böckler-Straße 21-27 73230 Kirchheim/Teck, Germany Phone: +49 7021 8001-0 Fax: +49 7021 8001-100 info@sommer.eu www.sommer.
