Installation Manual
DHG
Withey Court, Western Industrial Estate, Caerphilly, United Kingdom, CF83 1BF
T: +44 (0) 800 043 0881 F: +44 (0) 845 459 9832 info@directhealthcaregroup.com
Company Number: 05252571 VAT Registration Number: 241 6574 10
www.dhg-healthcare.com
End product statements
The final end product e.g., Raizer must provide the following claims in the user manual for
the product according to the regulatory rules specified for EU, US, Canada and Australia:
The following Product Limited Warranty gives Resellers specific legal rights. You may
have others, which vary from state/jurisdiction to state/jurisdiction
Product Limited Warranty
Subject to the terms and conditions set forth herein, DHG LTD. (“DHG”) makes the
following warranty only to its Resellers who purchase the MODULE1 hardware product
(“Product”) directly from DHG: for a period of one (1) year from the date of shipment from
DHG, the Product will substantially conform to DHG’s standard published specifications
for the Product and the Product hardware will be substantially free from defects in
materials and workmanship. The foregoing warranty shall not apply to embedded
software/firmware components.
THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO RESELLERS AND TO
RESELLERS ONLY. RESELLER IS SOLELY RESPONSIBLE FOR ANY AND ALL
WARRANTIES MADE TO ITS CUSTOMERS, AND DHG MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, AND SHALL HAVE NO OBLIGATIONS OR LIABILITY TO
RESELLER’S CUSTOMERS OR END- USERS OF THE PRODUCT. RESELLER SHALL
NOT MAKE ANY REPRESENTATIONS OR WARRANTIES ON DHG’S BEHALF, AND
SHALL FULLY INDEMNIFY, DEFEND AND HOLD DHG HARMLESS FROM ANY
BREACH OF THE FOREGOING. IF RESELLER DISTRIBUTES PRODUCT TO END-
USER CUSTOMERS, RESELLER SHALL BE SOLELY RESPONSIBLE FOR
PREPARING AND PROVIDING PRODUCT WARRANTIES AND PRODUCT
LITERATURE TO END-USERS.
Warranty Remedies
If the Product fails during the warranty period for reasons covered by this Product Limited
Warranty and Reseller notifies DHG of such failure during the warranty period, DHG at is
option will repair OR replace the nonconforming Product OR refund the purchase price
paid by Reseller for the Product, provided that Reseller returns the Product to DHG in
accordance with DHG’s standard return material authorization procedures or as otherwise
instructed by DHG.
Warranty Exclusions and Disclaimers
The foregoing Product Limited Warranty shall only apply in the event and to the extent that
(i) the Product is properly and correctly installed, configured, interfaced, maintained, stored
and operated in accordance with DHG’s specifications, and (ii) the Product is not modified
or misused. This Product Limited Warranty shall not apply to, and DHG shall not be
responsible for, defects or performance problems resulting from: (a) the combination or
utilization of the Product with hardware or software products, information, data, systems,
interfaces, services or devices not made, supplied or specified by DHG; (b) the operation
of the Product under any specifications other than, or in addition to, DHG’s standard










