User guide

1. Inspect all cables and connections. Verify that the cable connections at the network adapter and
the switch are attached properly. Verify that the cable length does not exceed the specified
maximum (100 meters) and that the cable is the proper type (Category 3, 4, or 5 UTP for
10BASE-T operation, and Category 5 UTP for 100BASE-T operation).
2. Check the properties settings and change them if they are in conflict with another device.
3. Verify that your computer is using the latest BIOS.
Network PCI Card
1. Remove any metallic object or jewelry from your hands and wrists.
2. Ensure to use only insulated or nonconducting tools.
3. Verify that the system is powered OFF and unplugged before accessing internal components.
4. Installation or removal of adapters must be performed in a static-free environment. The use of
a properly grounded wrist strap or other personal antistatic devices and an antistatic mat is
strongly recommended.
5. Ensure the card is properly seated in a PCI card slot. Check for specific hardware problems,
such as obvious damage to board components or the PCI edge connector.
6. Try inserting the adapter in another slot. If the new position works, the original slot in your
system may be defective.
7. Replace the failed adapter with one that is known to work properly. If the second adapter works
in the slot where the first one failed, the original adapter is probably defective.
8. Install the adapter in another functioning system and run the tests again. If the adapter passed
the tests in the new system, the original system may be defective.
9. Remove all other adapters from the system and run the tests again. If the adapter passes the
tests, the other adapters may be causing contention.
Checking if Current Drivers are Loaded
Go to Broadcom Advanced Control Suite 2 to view vital adapter information, network status, and
network connectivity.
Testing Network Connectivity
Use the ping command to determine if the network connection is working.
NOTE: Network connectivity can also be tested using the Network Test feature in Broadcom
Advanced Control Suite 2.
1. Click Start, and then click Run.
2. Type cmd in the Open box, and then click OK.
3. Type ipconfig /all to view the network connection to be tested.