Operator`s manual
Table Of Contents
- Dionex ICS-1100 Ion Chromatography System Operator’s Manual
- Contents
- 1 • Introduction
- 2 • Features
- 3 • Operation and Maintenance
- 3.1 Operation Overview
- 3.2 Turning On the System Power
- 3.3 Connecting to Chromeleon
- 3.4 Set Up the Eluent Reservoir
- 3.5 Check All Connections
- 3.6 Prime the Pump
- 3.7 Set System Operating Conditions
- 3.8 Equilibrate the System and Verify Operational Status
- 3.9 Prepare Samples
- 3.10 Loading and Injecting Samples
- 3.11 Processing Samples
- 3.12 Maintenance
- 4 • Troubleshooting
- 4.1 Error Messages
- 4.2 Troubleshooting Error Messages
- 4.3 Liquid Leaks
- 4.4 Pump Difficult to Prime or Loses Prime
- 4.5 Pump Does Not Start
- 4.6 No Flow
- 4.7 Erratic Flow/Pressure Reading
- 4.8 Excessive System Backpressure
- 4.9 Peak “Ghosting”
- 4.10 Nonreproducible Peak Height or Retention Time
- 4.11 Abnormal Retention Time or Selectivity
- 4.12 No Cell Response
- 4.13 High Cell Output
- 4.14 Baseline Noise or Drift
- 4.15 Vacuum Degas Assembly Does Not Run
- 5 • Service
- 5.1 Diagnostic and Calibration Procedures
- 5.2 Isolating a Restriction in the Liquid Lines
- 5.3 Replacing Tubing and Fittings
- 5.4 Rebuilding the Injection Valve or Auxiliary Valve
- 5.5 Replacing an Auxiliary Valve Pod
- 5.6 Cleaning and Replacing the Pump Check Valves
- 5.7 Replacing a Pump Piston Seal and Piston Rinse Seal
- 5.8 Replacing a Pump Piston
- 5.9 Replacing the Waste Valve or Priming Valve O-Ring
- 5.10 Replacing the Conductivity Cell
- 5.11 Replacing the Suppressor
- 5.12 Replacing the Column Heater
- 5.13 Replacing the Column Heater Heat Exchanger
- 5.14 Replacing the Eluent Valve
- 5.15 Replacing the Leak Sensor
- 5.16 Priming the Pump
- 5.17 Priming the Pump with Isopropyl Alcohol
- 5.18 Changing Main Power Fuses
- A • Specifications
- A.1 Electrical
- A.2 Physical
- A.3 Environmental
- A.4 Front Panel
- A.5 Analytical Pump and Fluidics
- A.6 Eluent Regeneration
- A.7 Detector Electronics
- A.8 Conductivity Cell with Heat Exchanger
- A.9 Injection Valve
- A.10 Auxiliary Valve (Optional)
- A.11 Vacuum Degas Assembly (Optional)
- A.12 Column Heater (Optional)
- A.13 Suppressors
- A.14 Autosampler
- A.15 System Software
- B • TTL and Relay Control
- C • Reordering Information
- D • FAQ
- D.1 How do I hook up an autosampler?
- D.2 How do I print?
- D.3 Why are the retention times moving?
- D.4 How do I adjust retention times?
- D.5 When should I remake standards?
- D.6 When should I remake eluents?
- D.7 How do I start Chromeleon?
- D.8 How do I delete data?
- D.9 How do I back up data?
- D.10 How do I shut off the system?
- D.11 How do I store columns?
- D.12 How do I know when a column is dirty?
- D.13 How do I clean a column?
- D.14 Why is the conductivity high?
- D.15 How do I configure and operate the auxiliary valve?
- E • Glossary
- Index

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4 • Troubleshooting
This chapter is a guide to troubleshooting minor issues that may arise during
operation of the Dionex ICS-1100. Turn to the section of this chapter that best
describes the operating problem or symptom that has been observed. Each section
lists possible causes of the problem or symptom in order of probability. A
systematic troubleshooting approach is the most effective way to determine the
root cause.
If you are unable to resolve a problem by following the instructions here, contact
Technical Support for Dionex products. In the U.S. and Canada, call 1-800-346-
6390. Outside the U.S. and Canada, call the nearest Thermo Fisher Scientific
office. Please have this chapter at hand when talking with Technical Support
personnel.
4.1 Error Messages
The Moduleware (the instrument control firmware installed in each Dionex ICS-
1100 module) periodically checks the status of certain parameters. If a problem is
detected, it is reported to Chromeleon and logged in the Audit Trail. Each error
message is preceded by an icon that identifies the seriousness of the underlying
problem (see the table below). You can change the severity level assigned to a
problem whenever appropriate.
Icon Severity Level Description
Warning A message is displayed in the Audit Trail, but the
current run is not interrupted.
Error A message is displayed in the Audit Trail, and the
system attempts to correct the problem (sometimes
by using an alternative parameter). An Error never
interrupts the current analysis; however, if it occurs
during the Ready Check, the analysis will not be
started.
Abort A message is displayed in the Audit Trail, and the
running batch is aborted.