Operator`s manual

Table Of Contents
4 Troubleshooting
Doc. 065289-03 10/12 77
guidance. Suppressor manuals are included on the Thermo Scientific
Reference Library DVD (P/N 053891).
Sample concentration too high
Dilute the sample (see Section 3.9.3
).
Wrong eluent
Check that you are using the correct eluent for your application.
RFIC-ER systems only: Replace the RFIC-ER columns, if necessary. An
Audit Trail message will inform you when a column is approaching the end of
its useful life span. You can also check the life expectancy of the columns on
the RFIC-ER Wellness panel.
Background conductivity not offset from conductivity reading
Before making an injection, allow the background conductivity to equilibrate,
and then click
Autozero on the Dionex ICS-1100 Control panel in
Chromeleon.
Cell out of calibration
Recalibrate the cell (see Section 5.1.2
).