User guide

50 Troubleshooting
5.4.5 Vision System
Table 5-5 Vision System Troubleshooting
Symptom Possible Cause Recovery
No Image (FmXP
display window is a
solid pink color) or
FmXP shows vision
error
Camera is not connected
Verify camera cable is securely
connected to the connector on top of
the camera.
Camera cable damaged Replace cable.
Camera has not initialized
Close FmXP. Restart FmXP after
camera has initialized. See 3.8
Adjusting the Camera.
No Image (FmXP
display window is dark
or black)
Lighting intensity is too low Increase light level in FmXP.
Lighting module is disconnected Restore lighting module connection.
Lens is blocked by foreign matter
Remove and inspect the lens.
If dirty, contact a service technician.
Lighting module is not functioning
properly
Restart laptop computer to reset. If
this does not work, contact a service
technician.
Unfocused Image
Substrate is not within height focus
limits of the camera
Jog Z-axis into focus. If this doesn’t
correct problem, contact a service
technician.
Lens is damaged or there is foreign
matter on the lens
Remove and inspect the lens.
If lens is damaged or dirty, contact a
service technician.
No Lighting Light is not connected to power
Make sure that the lighting module
power cable is securely connected to
the side of the dispense head
controller.
Inaccurate dispensing
after moving or
replacing camera or
lighting module
Camera-to-Needle offset is incorrect
and vision system requires
calibration
1. Recalibrate camera.
2. Perform a Valve Offsets routine
in FmXP. For assistance, refer to
the Fluidmove User Guide or
Online Help.
No display on monitor
screen
Computer power switch is OFF Turn ON (I) computer power switch.
Laptop battery dead when using
battery power
Connect to AC power source.