Frequently Asked Questions

ManualsBrandsDirrelo ManualsElectronicsSmart Watch for Android Phones and iPhone iOS Compatible Samsung, Fitness Smart Watches for Women Men, 5ATM Waterproof Smartwatch with Heart Rate Monitor & Sleep Tracker & Blood Oxygen, Pink

Dear Customer,

Thank you for your trust in Dirrelo Smartwatch. We have listed the most common

troubleshooting solutions below that you may encounter when using our product. We hope

they can help you troubleshoot any issues you may have. If you have other issues or

suggestions, please feel free to contact us via customerservice@dirrelo.com. We focus on

giving you only the best when it comes to customer services and high-quality products！

How to pair the watch with my mobile phone?

1. The mobile phone system requires Android 4.4 and above, or iOS 8.0 and above, and

Bluetooth requires 5.2 and below to install and use.

2. Apple and Xiaomi phones can download the VeryFit APP by scanning the QR code in the

manual or searching for VeryFit in the APP store/Google Play. Note: Except Apple and

Xiaomi phones, other brands of mobile phones (such as Samsung, Huawei) must download

VeryFit from Google Play. Otherwise, it won't be able to pair with the watch. Please do not

download “VeryFitPro”, only the “VeryFit” APP.

3. After installation, please register by email. After registration, please fill in your personal

information such as gender, age, height, and weight. Your private information will be

protected and only used to record your health stats. If they are not filled in correctly, it will

affect the accuracy of the exercise data.

4. Open the VeryFit APP on the phone, click "Device", then scan the QR code on the watch

screen to pair. This method is the most effective.

Or click to “Add Device”, select the “Watch”, move the watch close to the phone, select

“GT01”, and select "√" on the watch to pair.

If you cannot pair, please check for the following reasons:

(1) Make sure your phone is running Android 4.4 or higher, or iOS 8.O or higher.

(2) Make sure you have installed the latest version V1.0.11 of the VeryFit APP.

(3) Make sure Bluetooth is enabled on the watch. You can light up the screen and swipe

up to check the Bluetooth icon should be visible in the top-left corner. (If Bluetooth is

connected, the Bluetooth symbol in the upper left corner is static, if not, the Bluetooth in

the upper left corner will be flashing).

(4) Make sure your phone's Bluetooth is enabled and working. Try closing all APPs,

disable and re-enable Bluetooth, and then connect again.

(5) Make sure the watch's screen is on during the pairing process, otherwise pairing may

fail. If there is no problem with the above, it is recommended to go to Settings>

Bluetooth on your phone, forget “GT01” and pair it again or download the APP again!

How do I sync data? What should I do if the “Connection failed" message is shown?

(1) Data is automatically synced when you open the VeryFit APP. You can also swipe down

on the message list on the APP's home screen to sync data.

Summary of content (4 pages)

PAGE 1
Dear Customer, Thank you for your trust in Dirrelo Smartwatch. We have listed the most common troubleshooting solutions below that you may encounter when using our product. We hope they can help you troubleshoot any issues you may have. If you have other issues or suggestions, please feel free to contact us via customerservice@dirrelo.com. We focus on giving you only the best when it comes to customer services and high-quality products！ How to pair the watch with my mobile phone? 1.
PAGE 2
(2) If the “Connection failed” message is shown, try the following steps: (i) Swipe down on the home screen again. (ii) Close and re-open the VeryFit APP. (3) If neither of the above works, disable and re-enable Bluetooth on your phone, or restart your phone. (You can also try clearing the Bluetooth cache before restarting your phone.) Note: On iOS devices, open the Bluetooth settings and locate your watch in the device list. Touch the symbol next to the device name and touch “Forget this Device”.
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(1) In the VeryFit APP, click "Device", enable the "Message notification" feature, switch on "Call Reminder", and sync your phone with the watch. On iOS devices, you must allow Bluetooth pairing before configuring this feature. (2) Ensure that Bluetooth is always connected. The watch does not display notifications for messages or calls that are received while Bluetooth is disconnected. (3) Messenger notifications are not shown if "Do Not Disturb" is enabled in Messenger. On your iPhone (iOS 13.
PAGE 4
your wrist. The tracker only records the last period of sleep that is more than 3 hours from 0:00 to 24:00; otherwise, no new data will be available when you sync the watch with the VeryFit APP. (2) The watch records sleep data at night, starting 30 minutes after you lie down and finishing when you sit up. Sleep is divided into deep sleep, light sleep, and wake periods. If your sleep is disrupted, such as when you get up in the night and go back to bed, this can affect the accuracy of sleep data.