Frequently Asked Questions

(2) If the “Connection failed” message is shown, try the following steps:
(i) Swipe down on the home screen again.
(ii) Close and re-open the VeryFit APP.
(3) If neither of the above works, disable and re-enable Bluetooth on your phone, or restart
your phone. (You can also try clearing the Bluetooth cache before restarting your phone.)
Note: On iOS devices, open the Bluetooth settings and locate your watch in the device list.
Touch the symbol next to the device name and touch “Forget this Device”. Disable and
re-enable Bluetooth or restart your phone.
How to set the watch to receive notifications?
Mobile phone settings:
Authorize your phone to push APP (for example, Messenger) notifications to the mobile
notification bar by setting the notification management menu and allow VeryFit to fetch
information pushed by APP (for example, Messenger). In this way, notifications will be
transmitted to the watch via Bluetooth.
Please allow VeryFit App and social media APPs such as Messenger to runs in the
background without being closed. You can check settings in the management or
power-saving management menu.
VeryFit settings:
1. Open the notification list in VeryFit and allow the watch to receive information.
2. DO NOT SET the “Do Not Disturb” mode in the APP.
Watch settings:
1. Make sure the watch and VeryFit Bluetooth are connected.
2. Check the status bar of the watch to make sure that the "Do Not Disturb" mode is off.
How do l use message notifications?
The watch supports SMS, Messenger, WhatsApp, Snapchat, Telegram, Skype, and email
notifications. These can be configured through the VeryFit APP.
(1) Ensure that the watch is connected to your phone via Bluetooth.
(2) When you receive a message, the notification icon on the watch displays the notifications
count. You can view the last ten notifications that were received.
(3) Touch and hold a notification to dismiss it.
Why can’t I receive Messenger, SMS, or incoming call notifications on my watch?