Operation Manual

30
5 Solving problems
5.1 Correcting problems yourself
Before contacting the service hotline (Zpage 102, „International Service“), please check if you can solve the prob-
lem yourself using the following table.
WARNING:
Never use a faulty appliance or operate an appliance with a faulty power cord.
Before you try to localise the problem, switch off the appliance and pull the plug from the mains socket.
Problem Possible cause Solution
The appliance will
not start
The power cord is not
plugged in.
Insert the plug into the mains socket.
The front panel or the
HEPA/carbon filter is not
inserted properly.
Check whether the front panel and the HEPA/carbon filter are
inserted correctly, see Zchapter 4.2, „Replacing the carbon fil-
ter“ or Zchapter 4.3, „Replacing the HEPA filter“ respectively.
The appliance
switches itself off
The timer function had
been activated.
See Zchapter 3.4, „Setting the timer“ for information on se-
lecting and deselecting the timer function.
The "Odor Filter"
LED above the
button lights
up
The carbon filter needs to
be replaced.
Replace the carbon filter as described in Zchapter 4.2, „Re-
placing the carbon filter“.
The "HEPA" LED
above the
button lights up
The HEPA filter needs to
be replaced.
Replace the HEPA filter as described in Zchapter 4.3, „Replac-
ing the HEPA filter“.
The appliance is
unusually loud
when running
The highest power level
("H") has been set.
Select a power level which you find more pleasant, Zchapter
3.3, „Selecting the power“.
One of the filters is soiled
and has to be replaced.
Replace the filters as described in Zchapter 4.2, „Replacing the
carbon filter“ and Zchapter 4.3, „Replacing the HEPA filter“.
The air inlet or outlet is not
free from obstructions.
Make sure that there is sufficient free space around the air inlet
and outlet.
NOTE:
If you cannot solve the problem using this table, contact the Dirt Devil customer service department (Zpage
102, „International Service“).
02_AC150, 250, 350_GB.book Seite 30 Donnerstag, 12. Februar 2015 9:51 09