Warranty

#4 -13511 Crestwood Place, Richmond, BC, V6V 2E9, Canada + 1.778.776.3288 [e-mail]
discoverbattery.com
WARNING: DC MOTOR INRUSH CURRENT
A one horsepower DC motor will continuously draw 746 watts of energy. At 24 volts that is over 30 amps (746 W/ 24
V = 31 A). When typical induction motors become energized, a much larger amount of current (in amps) than normal
rushes into the motor to set up the magnetic eld surrounding the motor to overcome the initial load. As the motor
overcomes the initial resistance and increases in speed, the current drawn subsides to a steady state level that equals
(a) the current required at the supplied voltage to supply the motor load plus (b) losses to windage, cabling and
friction in the motor and in the load. Initial inrush currents normally reach 3 times the steady state level but can easily
equal 6 times the horsepower rating in watts of the motor. Inrush current limiters must be used when connecting the
Battery to DC motors to protect the Battery’s BMS and electronics.
REMINDER: REGISTER YOUR BATTERY AND PROVIDE DATA LOG WHEN REQUESTED
In order to provide this Limited Performance Warranty, Discover requires the ability to update and upgrade your
Battery’s Firmware and Software. If your Battery is not registered with Discover, we may not be able to provide
important system upgrades. All system updates or requests for system data can be performed during regular system
maintenance. Any failure to install system updates or upgrades when provided or to provide data logged information
upon request will void this Limited Performance Warranty.
Exclusion for failure to provide data access or failure to register your Battery
In order to provide this Limited Performance Warranty, Discover may require the ability to update and upgrade
your Battery’s Firmware and Software. If your Battery is not registered with Discover, we may not be able to
provide important system upgrades. All system updates or requests for system data can be performed during
regular system maintenance. Any failure to install system updates or upgrades when provided or to provide
data logged information upon request will void this Limited Performance Warranty.
WARRANTY CLAIM PROCEDURE
In the event of an alleged defect or Battery failure, you must make a warranty/service claim to the original
Discover agent, dealer, or distributor that sold the Battery to you within fteen (15) days of the alleged
defect date. If you are unable to contact the original seller, you should contact Discover by visiting www.
discoverbattery.com/support.
NOTE: If your Battery was included in a purchase from an Original Equipment Manufacturer (“OEM”) as part of the
equipment, you must contact the OEM for service and support in the event of an alleged defect or Battery failure.
A Battery warranty or parts and service claim must include:
1. Proof of original purchase that includes date and identity of purchaser, name of authorized seller, Battery
model number, serial number and purchase price. Please notate the transaction currency if not in USD.
2. Description of the alleged defect.
3. Battery data logger download for analysis.
4. A description of the installation location and environment.
5. The shipping address for the repaired or replaced product.
05