Installation Guide

9/10/2019 Installation Guide – Disruptive Technologies
https://support.disruptive-technologies.com/hc/en-us/articles/360003190014-Installation-Guide 21/22
Cloud Connector Of"ine
Go to www.d21s.com/help for a comprehensive troubleshooting guide for the Cloud Connector.
Network security con!guration
When connecting the Cloud Connector to the local network via Ethernet, the network security con#guration must allow the
Cloud Connector to access required network ports and resources :
Notices
This device complies with ISED’s license-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device
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If the Cloud Connector supports cellular make sure that it has good connectivity. If the connectivity between the
Cloud Connector and the cloud is intermittent, this will generate boost mode tra$c even if the reception between
the Cloud Connector and the Sensor is good
Measure signal background noise to establish if the environment is noise challenged.
Get in touch with DT personnel to help debug the situation.
Port 123 UDP - For NTP time synchronization.
Port 53 UDP - For DNS name resolution
*.resin.io port 80, 443
*.pubnub.com port 80, 443
sds-receiver-grpc.prod.disruptive-technologies.com port 443
ccon-manager.prod.disruptive-technologies.com port 443
100438-1.1.3 Safety and Use lea"et.pdf
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