User's Manual

User Manual | Product Name | GEAR4 5958 GEAR4 | Product Name | User Manual
GEAR4 One-Year Warranty
Disruptive Limited, who owns the GEAR4 brand, warrants this product to be free from defects in
workmanship and materials at the point of sale and that when this product is used in accordance
with the instructions for its use it shall continue to be free from defects, for a period of one (1) year
from the date of original purchase.
Any damage or defects caused by a failure to follow the instructions which relate to this product or
as the result of an accident, abuse, misuse, misapplication, product modification, faulty ancillary
equipment, improper voltage or current, lightning or other acts of God, commercial non-home use,
normal wear and tear, shipping damage or loss, damage to digital media players or damage caused
by service performed by anyone other than Disruptive Limited are expressly excluded from the
warranty stated above.
Disruptive Limited will, at its sole election, repair or replace any product that proves to be defective in
either or both of workmanship or materials and which is covered by this warranty. If the product is no
longer current or is out of stock, at its sole election, Disruptive Limited may replace your product with
a similar product. Disruptive Limited’s liability is limited to the repair or replacement, of any defective
product under warranty and any incidental or consequential damages are expressly excluded to the
fullest extent permitted by law. This warranty is not transferable and does not extend to users other
than the person who originally purchased the product.
This warranty gives you specific legal rights in addition to the ones afforded you by the laws of your
country and nor is this warranty intended nor does it operate to limit such legal rights.
Return Policy / Warranty Service
Warranty claims will only be valid when accompanied with proof of purchase to evidence that the
product was purchased from an authorised dealer and that the claim is within allowed period.
To make a warranty claim you must first contact Disruptive Limited by email to support@gear4.com
stating your name, full postal address, telephone number, date and place of purchase and a detailed
description of the problem you are experiencing and don’t forget to include the name of the product
and its serial number.
If the defect is covered by this warranty then you will be provided with a Return to Manufacturer
Authorisation number and instructions for return shipment. Sending the product back to us under
this warranty shall be at your expense, and the return MUST be accompanied by the original proof of
purchase whilst we highly recommend that you retain a copy of this. Disruptive Limited shall not be
responsible for lost or damaged products during shipment. Any product returned without the original
proof of purchase will be returned without being examined or tested and such return shall be at the
customer’s expense.
To avoid any additional charges, all returns and exchanges must include the original packing
materials, product box, all included accessories which may include, but not necessarily be limited
to, power adapters or power cords, connecting cables, remote controls, adapters, insert cards and
instruction manuals. The absence of any of the aforementioned items may mean that you incur a
charge for their replacement. Disruptive Limited shall not be liable for any inconvenience, loss of time
or loss of use of the product.