User's Manual
Reset network?
*Please use the stock USB-C cable. The maximum supported length is 2M.
**Please use a USB charger with a 5V2A output.
***If the device is flickering or random power OFF, please try a different USB cable and/or charger.
1.Connect the device to the power cable. Once the device is ON, please hold the ON/OFF button for 8 seconds.
2.The device should be ready for the Internet configuration.
How to power it?
1.Insert the USB-C cable into the USB port on the rear panel.
2.The device will power ON instantly.
3.If the device is currently OFF, you can press its power button to turn it ON.
General Troubleshoot:
1. Device is connected with power, but the screen and ON/OFF button is unresponsive.
a) Please make sure it’s connected with a 5V/2A charger, b) Try a different USB-C cable.
2. Network pairing timeout
a)Restart Bluetooth function, delete Bluetooth paired device history, and enable GPS function
b)Make sure the phone’s connected with a 2.4G Internet network (5G network not supported).
c)Make sure the Internet network is working properly, and both devices are near the router.
d)Try the pairing process on a different phone. Or reset and re-do the network pairing process.
e)Download the latest Divoom App
3.Device shows a non supported TF card logo
a)Make sure the TF card is properly inserted. b) Try a different TF card
(Device will download the firmware to the card via Internet, please pull & insert the USB cable when the new card’s ready).
4.Device shows number and full panel coloring
a)Make sure the lighting key is unstuck, b) Reconnect the power cable
Product specification
Warranty information:
Dimension (mm): 262x17.8x261.4
Weight: 740g
Color: Full RGB
Color Temp: 1600-6500K
Color: Full RGB
Brightness: 80@4000K
Output: 10W
Microphone: 6050 Full Direction -42+/-3dB
Charge: via USB cable, 5V(+/-0.25V)/2A
▪ Please follow our product installation and operation instructions.
▪ Always place the product on a smooth and stable surface.
▪ Do not push any objects into product vents or slots. Do not apply any great force on the product.
▪ Please keep the product ay a room temperature environment. Do not please the product nearany heat sources (such as radiators, heat registers, stoves, fire place, or direct
sunlight). Do not place the product near any open flame source.
▪ Do not attempt to service the product by yourself. Always refer to the instructions by qualified service personnel.
▪ To avoid the risk of electrical hazard, do not expose this product to wet surface.
Please read the following instructions carefull:
1.If you believe your product is defective within the warranty period, please bring the product back to where the product was initially purchased. Alternatively,
or within any other questions or concerns, please call customer support at +0755 86290767, or contact us via email at support@divoom.com.
2.If within 12 (24 if required by local law) months of purchase this device or any part thereof is proven to be defective by reason of faulty workmanship or
defects in materials, we will at our option repair or replace the same free of charge of labor or materials on condition that similar to the product current condition.
3.The sales invoice or receipt with the date and source of purchase must be presented together with the defective unit. We cannot validate the product warranty
information without an invoice.
4.The warrant does not cover product failures which have been caused by use of accessories other peripheral devices which are not Divoom branded original
accessories intended for use withthe product.
5.The warranty does not cover product failures caused by: modification, repaired, and disassembled by any person who is not authorized by the manufacture.
6.The warranty is non transferable. Any defective unit or part shall become property of the manufacture.
7.Warranty does not cover any damage caused by misuse, drop, hit or negligent.
8.Customer is responsible for the return shipping charges.
This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain
harzardous substances in electrical and electronic equipment.