User Manual

Mobile phones that are 6.5–8.5 mm thick and no more than 160 mm long will fit in the remote
controller clamps comfortably. We strongly recommend you to remove the protective cover before
attaching your mobile phone. For tablets beyond this measurement range, please purchase the DJI
Mavic 2 Tablet Holder.
Battery
Can I use the Battery Charging Hub to charge four batteries simultaneously?
No. The Battery Charging Hub charges batteries in sequence according to their power levels from
high to low, avoiding the hassle of interchanging them while charging. Charging in sequence gives
you a fully charged battery in the quickest possible way.
How long does it take to fully charge a battery?
Approximately 1.5 hours.
How do I store the batteries when not in use?
It is recommended to fully charge the batteries at least once every three months.
Updating Firmware
Can I use other apps while updating the DJI GO 4 app?
No. If you do, the update will fail. You will then need to download the firmware and update it again.
Can I disconnect from the internet once the firmware has been downloaded?
Yes.
What should I do if aircraft and battery firmware versions are inconsistent?
Connect the Mavic 2 to the DJI GO 4 app. The app will then check firmware compatibility
automatically. You may upgrade according to the instructions.
Does the Mavic 2's remote controller support hot swapping while connected
to DJI Assistant 2?
No. You need to connect the remote controller with a USB cable and then power on to connect to
DJI Assistant 2.
What factors could lead to an update failure?
1. Low-battery level.
Before installing an update, make sure the battery level is above 50%.
2. Powering off the Mavic 2 or the remote controller during an update.
If this happens, restart the Mavic 2 and the remote controller, and begin the update again.
3. Internet was disconnected during the firmware download.
If the update failure persists, or the remote controller does not link with the aircraft, there may be
firmware inconsistencies between devices. In this case, use DJI Assistant 2 on your computer to
update the aircraft and the remote controller to the latest versions separately.