FREQUENTLY ASKED QUESTIONS DJI MATRICE 300 RTK INDUSTRIAL DRONE Purchase the DJI Matrice 300 RTK Industrial Drone at www.tigersupplies.com.
CONTENTS Aircraft Battery Remote Controller Transmission Payloads RTK Software Other Specs Purchase the DJI Matrice 300 RTK Industrial Drone at www.tigersupplies.com.
AIRCRAFT Can the downward single gimbal connector be replaced with a dual gimbal connector? Yes. To ensure safety, before replacing the gimbal connector, it is recommended to power off the aircraft and remove the TB60 Intelligent Flight Batteries. What is the ingress protection rating of the M300 RTK? Can I fly in the rain? The Matrice 300 RTK has a protection rating of IP45. However, the protection rating is not permanently effective and may decrease due to wear and tear.
5. If a battery won’t be in use for more than 10 days, please discharge it until the battery level drops to 40% - 65%, and store it properly. Charge and then discharge the battery every 3 months to keep it healthy. Can the TB60 Intelligent Flight Battery be used in low-temperature environments? The operating temperature of the TB60 Intelligent Flight Battery is -20°C to 50°C. When the battery is used in a low-temperature environment, note that the battery life will be reduced.
Does the DJI Smart Controller Enterprise support 4G dongles? Yes. It supports the ZTE MF833V dongle. Does the DJI Smart Controller Enterprise support CrystalSky? No. Due to the limited processing power of the CrystalSky, it cannot support advanced intelligent functions of the M300 RTK.
Note: The Zenmuse XT2 can only be mounted on the right downward gimbal port (Left and right are determined from the perspective of looking directly at the drone from the front). Can I control multiple gimbals simultaneously? You can control the movements of each gimbal simultaneously, but you can't take photos/videos simultaneously. Can I control the angle of the FPV camera through a remote controller? No, the angle of the FPV camera cannot be changed.
SOFTWARE How do I update the firmware? 1. Via computer: use DJI Assistant 2 For Matrice by connecting to a computer to update the firmware of the aircraft, remote controller, and D-RTK 2 Mobile Station. 2. Via DJI Pilot app: update the firmware of the aircraft, remote controller, and BS60 Intelligent Battery Station. Please refer to the user manual for details. What apps and software are supported by the M300 RTK? Currently only DJI Pilot App (Android version) is supported.
SPECS Aircraft Dimensions Unfolded, propellers excluded, 810×670×430 mm (L×W×H) Folded, propellers included, 430×420×430 mm (L×W×H) Diagonal Wheelbase 895 mm Weight (with single downward gimbal) Approx. 3.6 kg (without batteries) Approx. 6.3 kg (with two TB60 batteries) Max Payload 2.7 kg Max Takeoff Weight 9 kg Operating Frequency 2.4000-2.4835 GHz 5.725-5.850 GHz EIRP 2.4000-2.4835 GHz: 29.5 dBm (FCC); 18.5dBm (CE) 18.5 dBm (SRRC); 18.5dBm (MIC) 5.725-5.850 GHz: 28.5 dBm (FCC); 12.5dBm (CE) 28.
Horizontal: ±0.3 m (Vision System enabled) ±1.5 m (GPS enabled) ±0.1 m (RTK enabled) RTK Positioning Accuracy When RTK enabled and fixed: 1 cm+1 ppm (Horizontal) 1.
Ingress Protection Rating IP45 GNSS GPS+GLONASS+BeiDou+Galileo Operating Temperature -20°C to 50°C (-4°F to 122° F) Remote Controller Operating Frequency 2.4000-2.4835 GHz 5.725-5.850 GHz Max Transmitting Distance (unobstructed, free of interference) NCC/FCC: 15 km CE/MIC: 8 km SRRC: 8 km EIRP 2.4000-2.4835 GHz: 29.5 dBm (FCC) 18.5dBm (CE) 18.5 dBm (SRRC); 18.5dBm (MIC) 5.725-5.850 GHz: 28.5 dBm (FCC); 12.5dBm (CE) 20.
Built-in battery Type: 18650 lithium ion battery (5000 mAh @ 7.2 V) Charging: Use a USB charger with specification of 12V / 2A Rated power: 17 W Charging time: 2 hours and 15 minutes (Using a USB charger with specification of 12V / 2A) Battery Life Built-in battery: Approx. 2.5h Built-in battery+External battery: Approx. 4.5h USB Power Supply 5 V / 1.5 A Operating Temperature -20°C to 40°C (-4 °F to 104 °F) Vision System Obstacle Sensing Range Forward/Backward/Left/Right: 0.7-40m Upward/Downward: 0.
FPV Camera Resolution 960p FOV 145° Frame rate 30 fps Intelligent Flight Battery Name TB60 Capacity 5935 mAh Voltage 52.8 V Battery Type LiPo 12S Energy 274 Wh Net Weight Approx. 1.35 kg Operating Temperature -4°F to 122°F (-20°C to 50°C) Ideal storage temperature 71.6°F to 86°F (22°C to 30°C) Charging Temperature -4°F to 104°F (-20°C to 40°C) (When the temperature is lower than 5°C, the self-heating function will be automatically enabled.
BS60 Intelligent Battery Station Dimensions 501*403*252mm Net Weight 8.37kg Maximum Capacity TB60 Intelligent Flight Battery × 8 WB37 Intelligent Battery × 4 Input 100-120 VAC, 50-60 Hz / 220-240 VAC, 50-60 Hz Max. Input Power 1070W Output Power 100-120 V: 750 W 220-240 V: 992 W Operating Temperature -4°F to 104°F (-20°C to 40°C) Purchase the DJI Matrice 300 RTK Industrial Drone at www.tigersupplies.com.
