Warranty
4. Miscellaneous
a. DJI requests that customers are responsible for shipping costs when sending their
product(s) in for return, repair or exchange.
Technical staff of after-sales service centers will examine the product to identify the
problem and responsibility. If it is a quality problem of the product itself, DJI will accept
all the test cost, material cost, labor cost, and delivery fee when sending the repaired
product back to customer.
b. If DJI determines that the product(s) do not fall under the warranty, DJI will advise the
customer of the cost of repair and return delivery prior to repairing or sending the
product(s).