Operation Manual

44
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Troubleshooting
Problem Solution
1 Motors appear to be weak After balancing the camera, launch the DJI Assistant
app or the DJI Assistant software for PC/MAC and
select Camera Type.
2 The gimbal is vibrating,
even after selecting the
Camera Type
1) Check to make sure all knobs are tight, including
the pan motor knob.
2) Check to make sure the camera screw is tight.
Push on the camera plate to make sure it is not
loose or sliding on the gimbal’s camera mount.
3) Ensure the lens support has been mounted.
4) When using a RED camera, make sure the
Ronin Intelligent Power Distributor and the
844297-4350mAh-15.2V Intelligent Battery have
been mounted securely. If the Ronin Intelligent
Power Distributor is not properly mounted, or you
are using another battery as the power supply for
a RED camera, the gimbal will vibrate.
5) Be sure to select the correct Camera Type for
the mounted camera: RED Camera is for a RED
or similar weight cameras; Mirrorless is for the
Panasonic GH4 and other similar weight cameras;
DSLR is for the Canon 5D Mark III or similar weight
cameras.
6) If the gimbal vibrates when using a predened
camera setting, identify which gimbal axis is
vibrating and then reduce the Stiffness value
accordingly.
7) If the problem persists, try increasing the Outlter
value.
3 Ronin-MX seems to be
drifting
Place the Ronin-MX on the Tuning Stand and enter
the DJI Assistant app or the DJI Assistant software
for PC/MAC. Tap/click the Calibrate System button
and let the process nish before picking up the
Ronin-MX.
4 SmoothTrack does not
work
1) Turn on the Remote Controller and be sure that the
MODE switch is not in Position 1 (the uppermost
position).
2) Check whether SmoothTrack is turned off in the
DJI Assistant app or the DJI Assistant software for
PC/MAC.
3) Check whether the SmoothTrack deadband is
turned up too high. If it is, reduce the Deadband
value in the SmoothTrack Menu.